# Agentforce Sales (formerly Salesforce Sales Cloud) vs Ortto Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in automating administrative tasks, significantly reducing the mental load for users. Features like automated follow-ups and real-time insights into customer data allow for personalized outreach at scale, which many users find invaluable.
- **Users say** that Ortto offers a user-friendly interface and easy analytical reporting, making it a great choice for small businesses. The calendar view feature is particularly praised for helping users manage their posting schedules effectively.
- **According to verified reviews** , Agentforce Sales has a strong reputation for its robust lead management capabilities. Reviewers highlight the autonomous SDR Agent as a game changer, automating tasks like logging call outcomes and drafting personalized emails, which enhances productivity.
- **Reviewers mention** that while Ortto integrates well with various CRMs and is easy to use, it may not provide the same depth of features for lead management as Agentforce Sales. Users appreciate the flexibility Ortto offers, but some feel it lacks the comprehensive tools needed for more complex sales processes.
- **G2 reviewers highlight** that Agentforce Sales has a higher overall satisfaction score, reflecting its effectiveness in meeting user needs. The platform&#39;s AI-driven workflow improvements help keep deals moving and provide a single, real-time view of the pipeline, which many users find crucial for accurate forecasting.
- **Users report** that while both platforms have similar star ratings, the sheer volume of reviews for Agentforce Sales indicates a more established presence in the market. This extensive feedback suggests a more reliable and tested solution for mid-market businesses compared to Ortto&#39;s smaller user base.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,791 | 622 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (70.4% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Starting at $199.00 5000 Contacts | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Ortto

Pros:
- Ease of Use (29 reviews)
- Customer Support (23 reviews)

Cons:
- Expensive (13 reviews)
- Limited Features (12 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14186 reviews) | 8.5 (561 reviews) | 
  | **Ease of Use** | 8.2 (18184 reviews) | 8.7 (566 reviews) | 
  | **Ease of Setup** | 7.8 (9119 reviews) | 8.6 (313 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 8.8 (295 reviews) | 
  | **Quality of Support** | 8.1 (12386 reviews) | 8.9 (527 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4462 reviews) | 8.9 (286 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13807 reviews) | 8.9 (557 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Ortto

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $199.00 5000 Contacts

Description: Ortto Starter is built for growing teams. Automate campaigns, unify customer data, and track results.

Key Features:
- 24/6 support (live chat and email) 
- Visual journey builder
-   Drag and drop email builder

[Browse all 3 editions](https://www.g2.com/products/ortto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |
| **Ortto** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Contact &amp; Account Management** | 8.8 (9629 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6402 reviews) ✓ Verified | Not enough data | 
| **Opportunity &amp; Pipeline Mgmt.** | 8.7 (9352 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9559 reviews) ✓ Verified | Not enough data | 
| **Territory &amp; Quota Management** | 8.0 (7327 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7627 reviews) ✓ Verified | Not enough data | 
| **Product &amp; Price List Management** | 8.0 (6767 reviews) ✓ Verified | Not enough data | 
| **Quote &amp; Order Management** | 8.1 (6668 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7420 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Email Marketing** | 8.0 (6681 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8141 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5429 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Case Management** | 8.3 (6839 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6793 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5499 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5989 reviews) ✓ Verified | Not enough data | 

#### Reporting &amp; Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Reporting** | 8.5 (9048 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9209 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7485 reviews) ✓ Verified | Not enough data | 

#### Mobile &amp; Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5631 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5247 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Customization** | 8.5 (3694 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3700 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2906 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document &amp; Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Import &amp; Export Tools** | 8.5 (2615 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3108 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2921 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | 7.6 (902 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (296 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (274 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (265 reviews) | Not enough data | 
| **Decision Making** | 8.3 (262 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 7.9/10 | 437 |

#### Email Marketing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.4 (398 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 8.9 (383 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.3 (377 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 9.1 (344 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.0 (197 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 7.9 (202 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 8.2 (210 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 8.3 (266 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 7.6 (166 reviews) ✓ Verified | 

#### Lead Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.2 (297 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 7.8 (270 reviews) ✓ Verified | 
| **Segmentation** | Not enough data | 8.5 (323 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 7.8 (237 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 8.8 (320 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 8.5 (288 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.7 (277 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.3 (261 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Program Management** | Not enough data | 7.9 (217 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 7.6 (142 reviews) | 
| **Calendaring** | Not enough data | 7.5 (62 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.1 (51 reviews) | 

#### Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Social Listening** | Not enough data | 6.6 (115 reviews) | 
| **Social Sharing** | Not enough data | 7.3 (96 reviews) ✓ Verified | 
| **Social Campaigns** | Not enough data | 7.7 (62 reviews) | 
| **Social Media Engagement** | Not enough data | 7.5 (55 reviews) | 
| **Social Media Advertising** | Not enough data | 7.8 (102 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.2 (346 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 7.5 (246 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 7.1 (188 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 6.8 (159 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 6.1 (122 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Customization ** | Not enough data | 8.1 (199 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.6 (151 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.3 (209 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.6 (42 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 6.8 (112 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.6 (219 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.4 (93 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (14 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 8.2 (14 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | 8.5 (214 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.4 (210 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (170 reviews) ✓ Verified | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Ortto** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.8/10 | 426 |
| **Ortto** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (298 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (321 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | Not enough data | 
| **Data Entry** | 8.8 (349 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (344 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (311 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (303 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | 8.5 (126 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (125 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (28 reviews) | Not enough data | 
| **Decision Making** | 9.3 (30 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Ortto** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Task Management** | 8.7 (521 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (510 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (465 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (459 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (524 reviews) | Not enough data | 
| **Calendar** | 8.4 (467 reviews) | Not enough data | 
| **Shared Records** | 8.6 (480 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (481 reviews) | Not enough data | 
| **Gamification** | 7.8 (414 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (426 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (430 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (415 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | 7.4 (268 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (87 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (87 reviews) | Not enough data | 
| **Decision Making** | 8.5 (87 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Ortto** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 7.8/10 | 117 |

#### Templates

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Text and Themes** | Not enough data | 8.0 (81 reviews) ✓ Verified | 
| **Stock Images** | Not enough data | 6.9 (52 reviews) ✓ Verified | 
| **Proofing** | Not enough data | 7.7 (57 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | 8.6 (59 reviews) | 

#### Edit

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Pre-Made** | Not enough data | 8.4 (63 reviews) ✓ Verified | 
| **Build** | Not enough data | 8.5 (82 reviews) ✓ Verified | 
| **HTML** | Not enough data | Feature Not Available | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Analytics** | Not enough data | 8.1 (82 reviews) ✓ Verified | 
| **Issues** | Not enough data | 7.2 (66 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.8 (80 reviews) ✓ Verified | 
| **Shareable Link** | Not enough data | 7.7 (45 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (6 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (6 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 7.7/10 | 45 |

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Enrichment** | Not enough data | 7.7 (27 reviews) | 
| **Expandability** | Not enough data | 8.1 (31 reviews) | 
| **Content Marketing** | Not enough data | 8.6 (36 reviews) | 
| **Multiple Devices** | Not enough data | 8.3 (28 reviews) | 

#### Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 8.2 (36 reviews) | 
| **Predictive Modeling** | Not enough data | 6.6 (20 reviews) | 
| **Recommendation Engine** | Not enough data | 6.7 (22 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.0/10 | 90 |

#### Platform Basics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Templates** | Not enough data | 7.8 (72 reviews) | 
| **Exporting** | Not enough data | 7.9 (61 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.4 (63 reviews) | 
| **Multiple Personas** | Not enough data | 7.9 (47 reviews) | 
| **Data Analytics ** | Not enough data | 7.8 (51 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.1/10 | 18 |

#### Design and Customization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | 6.9 (14 reviews) | 
| **Pop-Up Types** | Not enough data | 8.3 (14 reviews) | 
| **No-Code Customization** | Not enough data | 7.7 (13 reviews) | 
| **Mobile Optimized** | Not enough data | 8.7 (10 reviews) | 

#### Campaigns

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Targeting** | Not enough data | 9.1 (9 reviews) | 
| **Triggered Campaigns** | Not enough data | 9.1 (13 reviews) | 
| **A/B Testing** | Not enough data | 8.5 (10 reviews) | 
| **Analytics** | Not enough data | 8.1 (13 reviews) | 

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | 7.3 (13 reviews) | 
| **WCM Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | 7.5 (6 reviews) | 
| **Social Media Integrations** | Not enough data | 7.8 (6 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.2/10 | 40 |

#### Lead Monitoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Features** | Not enough data | 8.5 (31 reviews) | 
| **Performance** | Not enough data | 8.1 (32 reviews) | 
| **Identification** | Not enough data | 7.5 (21 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Mobile** | Not enough data | 8.6 (23 reviews) | 
| **Websites** | Not enough data | 8.9 (21 reviews) | 
| **Social Media** | Not enough data | 8.2 (17 reviews) | 
| **Data** | Not enough data | 8.4 (24 reviews) | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Export/Import** | Not enough data | 8.1 (27 reviews) | 
| **Reporting** | Not enough data | 7.9 (32 reviews) | 

#### Customization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Forms** | Not enough data | 8.4 (27 reviews) | 
| **Personalization** | Not enough data | 8.3 (28 reviews) | 
| **Templates** | Not enough data | 7.9 (29 reviews) | 
| **Integration** | Not enough data | 7.8 (27 reviews) | 

### E-Commerce Data Integration

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 7.8/10 | 24 |

#### Development 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Pre-built Connectors** | Not enough data | 6.7 (21 reviews) | 
| **Custom Connectors** | Not enough data | 7.1 (17 reviews) | 

#### Management 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.6 (21 reviews) | 
| **Data Mapping** | Not enough data | 7.9 (19 reviews) | 

#### Integration Options

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **ERP Systems** | Not enough data | 8.0 (11 reviews) | 
| **Accounting Systems** | Not enough data | 8.1 (9 reviews) | 
| **CRM and Marketing Automation Systems** | Not enough data | 7.8 (20 reviews) | 
| **EDI** | Not enough data | 8.0 (9 reviews) | 

### Revenue Operations &amp; Intelligence (RO&amp;I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **Ortto** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Revenue History** | 8.7 (67 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (70 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (70 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (64 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (59 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (59 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Calendar Sync** | 8.1 (65 reviews) | Not enough data | 
| **Email Activity Capture** | 8.5 (63 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (60 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (66 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (57 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (64 reviews) | Not enough data | 
| **Account optimization** | 8.1 (64 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (61 reviews) | Not enough data | 
| **Rep Performance** | 8.3 (60 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (57 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations &amp; Intelligence (RO&amp;I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (24 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (22 reviews) | Not enough data | 
| **Decision Making** | 8.4 (24 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Ortto** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.8/10 | 11 |

#### Customization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.7 (9 reviews) | 
| **Conditional Logic** | Not enough data | 8.9 (9 reviews) | 
| **Multi-page Forms** | Not enough data | 8.3 (6 reviews) | 
| **Design** | Not enough data | 8.8 (8 reviews) | 

#### Additional Functionality

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Embedded Forms** | Not enough data | 9.3 (9 reviews) | 
| **Offline Capability** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 8.6 (7 reviews) | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Feature Not Available | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Ortto** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding &amp; Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules &amp; Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **Ortto** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Account Scoring** | 8.5 (173 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (162 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (167 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (169 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (171 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (162 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Territory Management** | 8.6 (164 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (170 reviews) | Not enough data | 

#### Quota &amp; Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Quota Management** | 8.4 (166 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (174 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (166 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (56 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (55 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Ortto** | 8.2/10 | 17 |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Opportunity** | 8.9 (452 reviews) | 8.6 (13 reviews) | 
| **Lead Assignment** | 8.9 (458 reviews) | 7.4 (12 reviews) | 
| **Pipeline Acceleration** | 8.6 (433 reviews) | 7.4 (11 reviews) | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Management** | 8.9 (462 reviews) | 7.7 (13 reviews) | 
| **Scoring/Ranking** | 8.6 (452 reviews) | 8.6 (15 reviews) | 
| **Lead Context** | 8.6 (429 reviews) | 8.6 (12 reviews) | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Conversion Viability** | 8.5 (417 reviews) | 7.9 (11 reviews) | 
| **Workflow** | 8.6 (438 reviews) | 8.6 (14 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Synchronization** | 8.6 (428 reviews) | 8.6 (16 reviews) | 
| **Analysis** | 8.6 (429 reviews) | 8.3 (15 reviews) | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (68 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (68 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (69 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Badges** | 8.2 (432 reviews) | Not enough data | 
| **Triggers** | 8.4 (495 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (429 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (507 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Profiles** | 8.6 (477 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (555 reviews) | Not enough data | 
| **Dashboards** | 8.9 (588 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (531 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (521 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (502 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (77 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (78 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (77 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (76 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (77 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Data Sourcing** | 8.5 (966 reviews) | Not enough data | 
| **Exporting &amp; Sharing Data** | 8.7 (996 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (898 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1027 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (958 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Lead Scoring** | 8.4 (944 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (958 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (851 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (892 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (982 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (853 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (976 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1045 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **Ortto** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline &amp; Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.5/10 | 31 |

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Application Attribution** | Not enough data | 8.4 (18 reviews) ✓ Verified | 
| **Campaign Analysis** | Not enough data | 9.3 (22 reviews) ✓ Verified | 
| **Uninstall Tracking** | Not enough data | 8.3 (17 reviews) ✓ Verified | 
| **Custom Dashboards** | Not enough data | 7.9 (21 reviews) ✓ Verified | 

#### Campaigns

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Proximity Marketing** | Not enough data | 7.5 (21 reviews) | 
| **Push Notifications** | Not enough data | 8.9 (17 reviews) | 
| **Bulk SMS** | Not enough data | 8.2 (19 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 8.8 (16 reviews) ✓ Verified | 
| **Email Campaigns** | Not enough data | 9.3 (25 reviews) ✓ Verified | 
| **Audience Segmentation** | Not enough data | 8.9 (23 reviews) ✓ Verified | 

#### Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | 8.4 (18 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Optimization** | Not enough data | 8.7 (23 reviews) ✓ Verified | 
| **Integrations - Mobile Marketing** | Not enough data | 8.3 (22 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (20 reviews) ✓ Verified | 

#### Agentic AI - Mobile Marketing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Ortto** | 8.4/10 | 61 |

#### Marketing Operations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **ROI Tracking** | Not enough data | 7.9 (32 reviews) ✓ Verified | 
| **Data Collection** | Not enough data | 8.6 (43 reviews) ✓ Verified | 
| **Customer Insights** | Not enough data | 8.4 (41 reviews) ✓ Verified | 
| **Multi-User Access** | Not enough data | 8.8 (38 reviews) ✓ Verified | 
| **Spend Management** | Not enough data | Feature Not Available | 
| **White Label** | Not enough data | Feature Not Available | 

#### Campaign Activity

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Campaign Insights** | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Reports and Dashboards** | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Campaign Stickiness** | Not enough data | 8.1 (41 reviews) ✓ Verified | 
| **Multichannel Tracking** | Not enough data | 8.3 (41 reviews) ✓ Verified | 
| **Brand Optimization** | Not enough data | 8.1 (43 reviews) ✓ Verified | 
| **Predictive Analytics** | Not enough data | 8.5 (18 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations &amp; Intelligence (RO&amp;I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Ortto (11):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [E-Commerce Data Integration Software](https://www.g2.com/categories/e-commerce-data-integration), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Ortto | 
|---|---|---|
| **Small-Business** | 20.6% | 70.4% | 
| **Mid-Market** | 46.0% | 27.2% | 
| **Enterprise** | 33.4% | 2.5% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital &amp; Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Ortto

- **Marketing and Advertising:** 13.5%
- **Computer Software:** 11.9%
- **Information Technology and Services:** 8.4%
- **Financial Services:** 4.5%
- **Internet:** 3.8%
- **Health, Wellness and Fitness:** 3.5%
- **Non-Profit Organization Management:** 2.6%
- **Insurance:** 2.6%
- **Real Estate:** 2.5%
- **E-Learning:** 2.1%
- **Other:** 44.6%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6647 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)

### Alternatives to Ortto

- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1352 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1069 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1065 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [Omnisend](https://www.g2.com/products/omnisend/reviews) — 4.6/5 stars (1185 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1120 reviews)
- [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It&#39;s best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Ortto

- Title: [What Integrations does Ortto have?](https://www.g2.com/discussions/what-integrations-does-ortto-have) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mark, Thanks for the question! 

Ortto has powerful no- and low-code integrations with Salesforce, Stripe, Pipedrive, Facebook, Recurly, Zendesk, Google..."
- Title: [What is Ortto used for?](https://www.g2.com/discussions/ortto-what-is-ortto-used-for) — 1 comment
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-ortto)

