Users report that ServiceTitan excels in its Quality of Support with a score of 7.7, while Orderry shines with a significantly higher score of 9.2, indicating that users find Orderry's support team more responsive and helpful.
Reviewers mention that ServiceTitan's Ease of Setup is rated at 6.8, which some users find challenging, whereas Orderry's score of 8.7 suggests a more user-friendly onboarding process, making it easier for new users to get started.
G2 users highlight that ServiceTitan's Field Scheduling feature has a score of 8.0, but Orderry's superior score of 8.5 indicates a more efficient and intuitive scheduling system, which is crucial for managing appointments effectively.
Users on G2 report that ServiceTitan's Customer Management tools, particularly the Customer Portal, are rated at 7.8, while Orderry's offerings in this area, including its Client Notifications feature, score higher at 8.5, suggesting a more robust solution for customer engagement.
Reviewers say that ServiceTitan's Estimates and Invoicing feature is rated at 8.5, which is solid, but Orderry's similar functionality is noted to be more streamlined, contributing to its higher overall user satisfaction in this area.
Users report that while both products offer Inventory Management, ServiceTitan's score of 8.3 is slightly lower than Orderry's, which indicates that Orderry may provide a more comprehensive and user-friendly inventory tracking experience.
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.