G2 reviewers report that Ordergroove excels in customer support, with users highlighting the platform's responsive and knowledgeable team that goes the extra mile to assist with unique needs. This level of support is often noted as a significant advantage over competitors.
Users say that Ordergroove's reporting capabilities are a standout feature, making it easy to access and analyze subscription program performance. This user-friendly approach is appreciated, especially for those who may not have a dedicated data team.
Reviewers mention that Zuora offers robust automation features for recurring billing, which significantly reduces the manual workload. Users appreciate how this automation streamlines processes, allowing for easy management of different plans and currencies.
According to verified reviews, Zuora's financial reporting tools are highly valued, providing insights into recurring revenue that help businesses track their financial health effectively. This feature is particularly beneficial for enterprises looking for detailed analytics.
G2 reviewers highlight that while Ordergroove has a higher overall satisfaction rating, Zuora's extensive market presence and larger user base provide a sense of reliability and trust for businesses considering a more established solution.
Users express that both platforms have their strengths, with Ordergroove being favored for its ease of use and setup, while Zuora is recognized for its comprehensive features that cater to larger enterprises. This makes the choice between them largely dependent on the specific needs and scale of the business.
Pricing
Entry-Level Pricing
Ordergroove
No pricing available
Zuora
No pricing available
Free Trial
Ordergroove
No trial information available
Zuora
No trial information available
Ratings
Meets Requirements
8.8
42
8.0
243
Ease of Use
8.4
43
7.6
241
Ease of Setup
7.1
25
7.0
133
Ease of Admin
8.2
24
7.7
132
Quality of Support
9.1
42
7.4
231
Has the product been a good partner in doing business?
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
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