G2 reviewers report that Vertex excels in user support, with many praising its prompt resolution of issues and thorough explanations. Users appreciate the intuitive reporting filing system, which enhances usability and makes tax management easier.
According to verified reviews, Oracle Tax Reporting Cloud is recognized for its efficiency, particularly among finance teams. Users highlight its ability to integrate source data from both Oracle and non-Oracle databases, which streamlines tax computations and reporting.
Users say that Vertex has a significant edge in overall satisfaction, reflected in its higher G2 Score and a larger volume of recent reviews. This suggests a more robust user experience and a community that actively engages with the product.
Reviewers mention that while Oracle Tax Reporting Cloud offers strong customization options for tax rules based on jurisdiction, it may not be as user-friendly as Vertex, which has been noted for its ease of use and setup.
G2 reviewers highlight that Vertex's additional tools, such as the Certificate Center and Vertex Returns, provide valuable resources that enhance the overall functionality of the software, making it a more comprehensive solution for tax reporting.
Users indicate that while Oracle Tax Reporting Cloud has a solid reputation for accuracy and speed in tax provision processes, it faces challenges in user support compared to Vertex, which is often praised for its dedicated customer service and proactive assistance.
Pricing
Entry-Level Pricing
Oracle Tax Reporting Cloud
No pricing available
Vertex
No pricing available
Free Trial
Oracle Tax Reporting Cloud
No trial information available
Vertex
No trial information available
Ratings
Meets Requirements
8.5
21
8.3
133
Ease of Use
8.5
21
8.1
357
Ease of Setup
7.1
7
7.7
289
Ease of Admin
7.6
7
8.4
78
Quality of Support
8.2
20
7.6
130
Has the product been a good partner in doing business?
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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