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Compare Oracle Social Cloud and Sprout Social 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
Oracle Social Cloud
Star Rating
(17)3.7 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Social CloudSprout Social
Star Rating
(5,753)4.4 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user satisfaction, boasting a significantly higher G2 Score compared to Oracle Social Cloud. Users appreciate its intuitive interface and powerful analytics, making it a favorite for social media management.
- According to verified reviews, Sprout Social's implementation process is praised for its smooth onboarding experience. Users highlight features like queue management and the ability to publish across multiple channels simultaneously, which streamline their social media efforts.
- Users say that while Oracle Social Cloud offers robust data storage and collaboration tools, it falls short in user experience compared to Sprout Social. Reviewers mention that the efficiency of Oracle's platform is commendable, but they often find it less intuitive and harder to navigate.
- Reviewers mention that Sprout Social's customer support is highly rated, with many users noting the quality of assistance they receive. In contrast, Oracle Social Cloud's support is viewed as adequate but not as responsive or helpful, which can be a drawback for users needing timely assistance.
- G2 reviewers highlight that Sprout Social's analytics capabilities are a standout feature, providing clear and actionable insights. Users specifically appreciate the robust data tracking that helps them measure performance effectively, while Oracle Social Cloud's analytics, though functional, do not receive the same level of enthusiasm.
- According to recent user feedback, Sprout Social is favored for its ease of use and setup, with many users reporting a quick learning curve. In contrast, Oracle Social Cloud's setup process is often described as cumbersome, which can hinder new users from getting started efficiently.
Pricing
Entry-Level Pricing
Oracle Social Cloud
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Oracle Social Cloud
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
15
8.5
5,033
Ease of Use
7.6
15
8.8
5,086
Ease of Setup
6.0
5
8.7
3,470
Ease of Admin
7.8
6
8.8
2,167
Quality of Support
7.9
15
8.6
4,500
Has the product been a good partner in doing business?
7.8
6
8.7
2,134
Product Direction (% positive)
5.3
15
8.9
4,957
Features by Category
Social Analytics
8.3(won by 0.6)
7
7.7
2956
8.0(won by 0.2)
10
7.8
3141
8.3
10
8.7(won by 0.4)
3306
7.8(won by 0.6)
6
7.2
2595
7.9(won by 0.9)
7
7.0
2602
Not enough data
7.2(won by default)
2361
Not enough data
7.1(won by default)
2299
Reports & Dashboards
8.8(won by 0.7)
10
8.1
3179
8.5(tied score)
9
8.5(tied score)
3244
8.3
9
8.5(won by 0.2)
3085
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
886
Not enough data
6.2(won by default)
878
Not enough data
6.2(won by default)
884
Not enough data
6.2(won by default)
885
Content & Collaboration
Not enough data
8.9
3125
Not enough data
7.9
2913
Not enough data
8.2
2967
Not enough data
8.0
2860
Not enough data
8.3
2975
Not enough data
Feature Not Available
Social Management
8.5
8
8.6
4149
8.3
10
8.9
4140
8.5
9
8.0
3785
8.0
11
8.5
4089
7.5
6
Feature Not Available
Not enough data
7.9
2876
Not enough data
7.5
2474
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1052
Not enough data
6.5
1049
Not enough data
6.5
1044
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.4
1032
Monitoring & Listening
8.3
10
8.5
1894
7.3
10
7.0
1431
Not enough data
8.0
1198
Not enough data
7.9
1183
Not enough data
7.7
1155
Not enough data
7.8
1182
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
388
Not enough data
6.4
386
Not enough data
6.4
386
Data Management & Analysis
7.7
10
7.5
1200
8.8
10
8.6
1953
Not enough data
8.0
1219
Not enough data
7.8
1124
Generative AI
Not enough data
7.1
859
Not enough data
6.9
848
Process
Not enough data
8.4
1449
Not enough data
7.9
1236
Not enough data
7.7
1003
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1498
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1124
Not enough data
8.4
1420
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Oracle Social Cloud and Sprout Social are categorized as Social Media Listening Tools, Social Media Analytics, Social Media Management, and Social Media Suites
Unique Categories
Oracle Social Cloud has no unique categories
Sprout Social is categorized as Social Customer Service
Reviews
Reviewers' Company Size
Oracle Social Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
41.2%
Financial Services
11.8%
Utilities
5.9%
Publishing
5.9%
Professional Training & Coaching
5.9%
Other
29.4%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.1%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Discussions
Oracle Social Cloud has no discussions with answers
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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