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Compare Oracle Social Cloud and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
Oracle Social Cloud
Star Rating
(17)3.7 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Social CloudSprinklr Social
Star Rating
(1,155)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Oracle Social Cloud. Users appreciate its intuitive interface and the ability to manage multiple social channels from a single dashboard, which enhances productivity.
- According to verified reviews, Sprinklr Social has a much larger user base, with over 1,000 reviews compared to Oracle's 17. This extensive feedback provides a more reliable insight into user experiences, highlighting Sprinklr's strengths in social media management and analytics.
- Users say that Sprinklr Social's implementation process is quick and straightforward, making it easier for teams to get started. In contrast, Oracle Social Cloud has received feedback indicating some challenges with setup, which can hinder initial user experience.
- Reviewers mention that Sprinklr Social's comprehensive features, such as post scheduling and engagement tracking, are highly valued. Users find that these capabilities save time and streamline their social media efforts, while Oracle Social Cloud, although efficient, lacks some of the same depth in social management tools.
- According to recent user feedback, Sprinklr Social is praised for its centralized management of social media activities, which is particularly beneficial for enterprise-level users. On the other hand, Oracle Social Cloud is noted for its strong collaboration features, but it may not meet the same level of comprehensive social media needs.
- G2 reviewers highlight that while both platforms offer solid support, Sprinklr Social's quality of support is slightly lower than Oracle's. However, users still find Sprinklr's support satisfactory, especially when considering its overall performance and feature set.
Pricing
Entry-Level Pricing
Oracle Social Cloud
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Oracle Social Cloud
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
7.9
15
8.1
955
Ease of Use
7.6
15
7.5
972
Ease of Setup
6.0
5
7.0
581
Ease of Admin
7.8
6
7.3
428
Quality of Support
7.9
15
7.7
899
Has the product been a good partner in doing business?
7.8
6
8.0
413
Product Direction (% positive)
5.3
15
8.0
935
Features by Category
Social Analytics
8.3(won by 1.2)
7
7.1
361
8.0(won by default)
10
Feature Not Available
8.3(won by 0.1)
10
8.2
435
7.8(won by default)
6
Feature Not Available
7.9(won by default)
7
Feature Not Available
Not enough data
7.1(won by default)
223
Not enough data
7.1(won by default)
228
Reports & Dashboards
8.8(won by 0.7)
10
8.1
439
8.5(won by 0.5)
9
8.0
440
8.3(won by 0.1)
9
8.2
432
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
Not enough data
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Social Management
8.5
8
8.2
549
8.3
10
8.5
530
8.5
9
Feature Not Available
8.0
11
8.3
558
7.5
6
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
8.3
10
8.2
403
7.3
10
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
7.7
10
7.1
364
8.8
10
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Channels
Not enough data
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Social Cloud and Sprinklr Social are categorized as Social Media Listening Tools, Social Media Analytics, Social Media Management, and Social Media Suites
Unique Categories
Oracle Social Cloud has no unique categories
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Oracle Social Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
41.2%
Financial Services
11.8%
Utilities
5.9%
Publishing
5.9%
Professional Training & Coaching
5.9%
Other
29.4%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
65.7%
Discussions
Oracle Social Cloud has no discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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