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Compare Oracle Siebel and solve 360 
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At a Glance
Market Segments
Enterprise (63.3% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
No pricing available
$25 user/month
Oracle Siebel
Star Rating
(447)3.5 out of 5
Market Segments
Enterprise (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle Siebelsolve 360
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$25 user/month
Learn more about solve 360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Siebel's Contact & Account Management feature scores 7.5, while Solve 360 excels with a score of 8.8, indicating that users find Solve 360's interface and functionality more intuitive and effective for managing customer relationships.
- Reviewers mention that the Marketing ROI Analytics in Solve 360, rated at 8.6, provides deeper insights compared to Oracle Siebel's 7.5, making it a preferred choice for businesses focused on measuring marketing effectiveness.
- G2 users highlight that Oracle Siebel's Ease of Setup is a concern, with a score of 6.2, while Solve 360 does not have a score listed, suggesting that users find it easier to implement and integrate into their existing systems.
- Users on G2 appreciate Solve 360's Customer Support Portal, which scores 8.0, as being more user-friendly and accessible compared to Oracle Siebel's 7.6, leading to quicker resolutions for customer inquiries.
- Reviewers say that the Task / Activity Management feature in Solve 360, rated at 8.9, is particularly praised for its usability and effectiveness, while Oracle Siebel's score of 7.4 indicates room for improvement in this area.
- Users report that the Forecasting capabilities in Solve 360, with a score of 8.1, are more reliable and user-friendly than Oracle Siebel's 7.4, making it easier for businesses to predict sales trends and manage resources effectively.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableFree Trial
Oracle Siebel
No trial information availablesolve 360
Free Trial is available
Ratings
Meets Requirements
7.6
335
8.3
14
Ease of Use
6.7
339
7.9
14
Ease of Setup
6.3
98
Not enough data
Ease of Admin
6.6
97
Not enough data
Quality of Support
7.2
298
8.5
11
Has the product been a good partner in doing business?
7.1
94
Not enough data
Product Direction (% positive)
4.9
333
6.7
14
Features by Category
Sales Force Automation
7.5
220
|
Verified
8.8
11
|
Verified
7.3
163
|
Verified
Feature Not Available
7.3
204
|
Verified
7.7
10
|
Verified
7.5
231
|
Verified
8.9
11
|
Verified
7.4
177
|
Verified
7.2
6
|
Verified
7.3
198
|
Verified
8.0
9
|
Verified
7.3
186
|
Verified
8.8
8
|
Verified
7.5
187
|
Verified
7.4
7
|
Verified
7.6
192
|
Verified
8.3
8
|
Verified
Marketing Automation
7.3
155
|
Verified
7.8
9
|
Verified
7.5
161
|
Verified
Feature Not Available
7.4
167
|
Verified
8.0
10
|
Verified
7.6
140
|
Verified
Feature Not Available
Customer Support
7.9
177
|
Verified
8.0
9
|
Verified
7.6
177
|
Verified
8.0
9
|
Verified
7.6
175
|
Verified
8.0
11
|
Verified
7.9
165
|
Verified
7.4
7
|
Verified
7.7
163
|
Verified
7.1
7
|
Verified
Reporting & Analytics
7.6
204
|
Verified
8.7
9
|
Verified
7.4
205
|
Verified
8.3
10
|
Verified
7.5
174
|
Verified
8.1
8
|
Verified
Mobile & Social
7.2
130
|
Verified
7.8
9
|
Verified
7.3
123
|
Verified
Feature Not Available
7.4
122
|
Verified
7.8
10
|
Verified
Platform
7.3
64
|
Verified
Not enough data
7.8
70
|
Verified
Not enough data
8.0
66
|
Verified
Not enough data
7.8
55
|
Verified
Not enough data
7.6
60
|
Verified
Not enough data
7.4
56
|
Verified
Not enough data
7.3
61
|
Verified
Not enough data
7.3
61
|
Verified
Not enough data
Integration
7.6
73
|
Verified
Not enough data
8.0
58
|
Verified
Not enough data
7.6
55
|
Verified
Not enough data
Generative AI
8.1
9
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Siebel and solve 360 are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
solve 360 has no unique categories
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
solve 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.6%
Telecommunications
8.4%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Construction
11.8%
Telecommunications
5.9%
Retail
5.9%
Publishing
5.9%
Marketing and Advertising
5.9%
Other
64.7%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
solve 360 has no discussions with answers
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