Compare Oracle Siebel and SAP Sales Cloud 
At a Glance
Market Segments
Enterprise (62.8% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Siebel
Star Rating
(451)3.5 out of 5
Market Segments
Enterprise (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in user-friendliness, making it easier for teams to manage tasks efficiently. Users appreciate its intuitive interface, which allows for seamless navigation across various functions like sales reporting and pricing checks.
- Users say that Oracle Siebel is particularly effective in the healthcare sector, highlighting its user-friendly nature and straightforward integration into daily routines. Reviewers mention that the easy search options and the ability to access attachments from multiple users enhance their workflow.
- According to verified reviews, SAP Sales Cloud offers a quicker setup process, with users noting that once implemented, it becomes easy to handle. This contrasts with Oracle Siebel, where some users have expressed that the initial setup can be more time-consuming.
- Reviewers mention that SAP Sales Cloud provides robust customization options, allowing users to tailor report layouts to their needs. This flexibility is a significant advantage for teams that require specific data presentations, while Oracle Siebel users appreciate its effective categorization of information but may find customization less intuitive.
- Users highlight the quality of support provided by SAP Sales Cloud, with many praising the responsive customer service. In comparison, Oracle Siebel also receives positive feedback for its support system, but some users feel that it could be more proactive in addressing issues.
- G2 reviewers indicate that SAP Sales Cloud has a stronger overall performance rating, reflecting higher satisfaction across various metrics. This is supported by a larger volume of recent reviews, suggesting that it consistently meets user expectations, while Oracle Siebel, despite its strengths, has a lower overall satisfaction score.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableSAP Sales Cloud
No pricing availableFree Trial
Oracle Siebel
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.6
338
8.5
700
Ease of Use
6.7
342
7.9
712
Ease of Setup
6.3
101
8.1
397
Ease of Admin
6.6
97
8.0
262
Quality of Support
7.2
301
8.3
670
Has the product been a good partner in doing business?
7.1
94
8.5
262
Product Direction (% positive)
4.9
335
8.5
674
Features by Category
Sales Force Automation
7.6
222
|
Verified
8.3
473
|
Verified
7.3
163
|
Verified
8.2
312
7.3
204
|
Verified
8.2
438
|
Verified
7.5
233
|
Verified
8.3
452
|
Verified
7.4
177
|
Verified
8.1
406
|
Verified
7.3
198
|
Verified
8.1
426
|
Verified
7.3
186
|
Verified
8.1
427
|
Verified
7.5
187
|
Verified
8.2
430
|
Verified
7.6
192
|
Verified
8.2
445
|
Verified
Marketing Automation
7.3
155
|
Verified
7.9
378
|
Verified
7.5
162
|
Verified
8.2
303
7.4
168
|
Verified
8.4
402
|
Verified
7.6
140
|
Verified
8.1
348
|
Verified
Customer Support
7.9
177
|
Verified
8.4
411
|
Verified
7.6
177
|
Verified
8.2
421
|
Verified
7.6
175
|
Verified
8.2
418
|
Verified
7.9
165
|
Verified
8.0
381
|
Verified
7.7
163
|
Verified
8.2
409
|
Verified
Reporting & Analytics
7.6
204
|
Verified
8.2
463
|
Verified
7.4
205
|
Verified
8.2
462
|
Verified
7.5
174
|
Verified
8.2
419
|
Verified
Mobile & Social
7.2
130
|
Verified
8.1
270
7.3
123
|
Verified
8.0
217
7.4
122
|
Verified
7.8
341
|
Verified
Platform
7.3
64
|
Verified
8.0
291
|
Verified
7.8
70
|
Verified
8.3
289
|
Verified
8.0
66
|
Verified
8.5
293
|
Verified
7.8
55
|
Verified
8.3
260
|
Verified
7.6
60
|
Verified
8.2
269
|
Verified
7.4
56
|
Verified
8.4
276
|
Verified
7.3
61
|
Verified
8.3
294
|
Verified
7.3
61
|
Verified
8.3
280
|
Verified
Integration
7.6
73
|
Verified
8.4
288
|
Verified
8.0
58
|
Verified
8.2
270
|
Verified
7.6
55
|
Verified
8.1
251
|
Verified
Generative AI
8.1
9
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
9.7
5
7.7
43
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
Oracle Siebel and SAP Sales Cloud are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
SAP Sales Cloud is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.1%
Telecommunications
8.6%
Computer Software
8.6%
Financial Services
5.8%
Retail
4.8%
Other
59.2%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
What SAP components are included in SAP CRM?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
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