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At a Glance
Market Segments
Enterprise (63.2% of reviews)
Enterprise (44.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Siebel
Star Rating
(447)3.5 out of 5
Market Segments
Enterprise (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSAP Sales Cloud
Star Rating
(961)4.2 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Siebel's Contact & Account Management feature scores 7.5, which is lower than SAP Sales Cloud's 8.2. Reviewers mention that SAP's interface is more intuitive, making it easier to manage customer relationships effectively.
- Reviewers mention that SAP Sales Cloud excels in Lead Management with a score of 8.4 compared to Oracle Siebel's 7.4. Users on G2 appreciate the advanced analytics and tracking capabilities that help in nurturing leads more efficiently.
- G2 users highlight that Oracle Siebel's Customization capabilities score 7.3, while SAP Sales Cloud shines with an 8.0. Reviewers say that SAP offers more flexible options for tailoring the software to specific business needs.
- Users report that SAP Sales Cloud's Customer Support Portal is rated 8.2, surpassing Oracle Siebel's 7.6. Reviewers mention that the support resources and responsiveness are significantly better in SAP, leading to quicker resolutions.
- Reviewers mention that Oracle Siebel's Performance and Reliability score of 7.3 is less favorable compared to SAP Sales Cloud's 8.3. Users on G2 express concerns about occasional slowdowns in Oracle Siebel, while SAP is praised for its consistent uptime.
- Users say that SAP Sales Cloud's Integration APIs score 8.2, which is slightly better than Oracle Siebel's 8.0. Reviewers mention that SAP's APIs are easier to work with, facilitating smoother integrations with other tools and platforms.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableSAP Sales Cloud
No pricing availableFree Trial
Oracle Siebel
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.6
334
8.5
693
Ease of Use
6.7
338
7.9
705
Ease of Setup
6.2
97
8.1
391
Ease of Admin
6.6
97
8.0
261
Quality of Support
7.1
297
8.3
663
Has the product been a good partner in doing business?
7.1
94
8.5
262
Product Direction (% positive)
4.9
332
8.4
667
Features by Category
Sales Force Automation
7.5
219
|
Verified
8.3
470
|
Verified
7.3
163
|
Verified
8.2
312
7.3
204
|
Verified
8.2
432
|
Verified
7.5
231
|
Verified
8.3
450
|
Verified
7.4
177
|
Verified
8.1
406
|
Verified
7.3
198
|
Verified
8.1
426
|
Verified
7.3
186
|
Verified
8.1
427
|
Verified
7.5
187
|
Verified
8.2
429
|
Verified
7.6
192
|
Verified
8.2
445
|
Verified
Marketing Automation
7.3
155
|
Verified
7.9
378
|
Verified
7.5
161
|
Verified
8.2
303
7.4
167
|
Verified
8.4
400
|
Verified
7.6
140
|
Verified
8.1
348
|
Verified
Customer Support
7.9
177
|
Verified
8.4
411
|
Verified
7.6
177
|
Verified
8.2
421
|
Verified
7.6
175
|
Verified
8.2
418
|
Verified
7.9
165
|
Verified
8.0
381
|
Verified
7.7
163
|
Verified
8.2
409
|
Verified
Reporting & Analytics
7.6
204
|
Verified
8.2
459
|
Verified
7.4
205
|
Verified
8.2
458
|
Verified
7.5
174
|
Verified
8.2
415
|
Verified
Mobile & Social
7.2
130
|
Verified
8.1
270
7.3
123
|
Verified
8.0
217
7.4
122
|
Verified
7.8
340
|
Verified
Platform
7.3
64
|
Verified
8.1
289
|
Verified
7.8
70
|
Verified
8.3
289
|
Verified
8.0
66
|
Verified
8.5
293
|
Verified
7.8
55
|
Verified
8.3
260
|
Verified
7.6
60
|
Verified
8.2
269
|
Verified
7.4
56
|
Verified
8.4
276
|
Verified
7.3
61
|
Verified
8.4
292
|
Verified
7.3
61
|
Verified
8.3
280
|
Verified
Integration
7.6
73
|
Verified
8.4
288
|
Verified
8.0
58
|
Verified
8.2
269
|
Verified
7.6
55
|
Verified
8.1
251
|
Verified
Generative AI
8.1
9
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.5
40
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
Oracle Siebel and SAP Sales Cloud are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
SAP Sales Cloud is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.7%
Telecommunications
8.4%
Financial Services
5.9%
Retail
4.8%
Other
59.0%
Information Technology and Services
13.8%
Computer Software
4.9%
Accounting
4.6%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
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