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Compare Oracle Siebel and Sage CRM 
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At a Glance
Market Segments
Enterprise (63.2% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Oracle Siebel
Star Rating
(446)3.5 out of 5
Market Segments
Enterprise (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSage CRM
Star Rating
(131)3.8 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Siebel excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 7.2, while Sage CRM shines in Task / Activity Management with a higher score of 7.7, indicating a more user-friendly experience for managing daily tasks.
- Reviewers mention that Sage CRM offers better Ease of Use with a score of 7.4 compared to Oracle Siebel's 6.7, suggesting that users find Sage CRM more intuitive and easier to navigate.
- G2 users highlight that Oracle Siebel's Customization capabilities score 7.3, which allows for tailored solutions, whereas Sage CRM scores slightly higher at 7.5, indicating a more flexible approach to customization that users appreciate.
- Users on G2 report that Oracle Siebel's Integration APIs score an impressive 8.0, making it easier to connect with other systems, while Sage CRM's score of 7.6 suggests it may not be as robust in this area.
- Reviewers mention that both products have similar scores in Customer Support, with Oracle Siebel at 7.1 and Sage CRM at 7.1, but users report that Oracle Siebel's Case Management features score higher at 7.9, indicating a more effective support system.
- Users say that Sage CRM outperforms Oracle Siebel in Mobile User Support, scoring 6.4 compared to Oracle's 7.3, suggesting that Sage CRM may offer a more accessible mobile experience for users on the go.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableFree Trial
Oracle Siebel
No trial information availableSage CRM
No trial information availableRatings
Meets Requirements
7.6
334
7.6
98
Ease of Use
6.7
338
7.4
98
Ease of Setup
6.2
97
6.7
45
Ease of Admin
6.6
97
7.0
41
Quality of Support
7.1
297
7.1
86
Has the product been a good partner in doing business?
7.1
94
6.7
36
Product Direction (% positive)
4.9
332
5.8
94
Features by Category
Sales Force Automation
7.5
219
|
Verified
7.6
72
|
Verified
7.3
163
|
Verified
Feature Not Available
7.3
204
|
Verified
7.6
68
|
Verified
7.5
231
|
Verified
7.7
70
|
Verified
7.4
177
|
Verified
7.1
56
|
Verified
7.3
198
|
Verified
7.1
63
|
Verified
7.3
186
|
Verified
7.3
59
|
Verified
7.5
187
|
Verified
7.3
64
|
Verified
7.6
192
|
Verified
7.5
64
|
Verified
Marketing Automation
7.3
155
|
Verified
7.2
53
|
Verified
7.5
161
|
Verified
7.4
52
|
Verified
7.4
167
|
Verified
7.2
59
|
Verified
7.6
140
|
Verified
7.3
52
|
Verified
Customer Support
7.9
177
|
Verified
7.3
59
|
Verified
7.6
177
|
Verified
7.5
55
|
Verified
7.6
175
|
Verified
7.4
60
|
Verified
7.9
165
|
Verified
7.4
52
|
Verified
7.7
163
|
Verified
7.1
56
|
Verified
Reporting & Analytics
7.6
204
|
Verified
7.7
72
|
Verified
7.4
205
|
Verified
7.8
65
|
Verified
7.5
174
|
Verified
7.0
62
|
Verified
Mobile & Social
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
Feature Not Available
7.4
122
|
Verified
6.6
49
|
Verified
Platform
7.3
64
|
Verified
7.4
38
|
Verified
7.8
70
|
Verified
7.2
42
|
Verified
8.0
66
|
Verified
7.9
39
|
Verified
7.8
55
|
Verified
7.7
32
|
Verified
7.6
60
|
Verified
8.0
27
7.4
56
|
Verified
7.1
38
|
Verified
7.3
61
|
Verified
7.3
38
|
Verified
7.3
61
|
Verified
7.4
39
|
Verified
Integration
7.6
73
|
Verified
7.6
41
|
Verified
8.0
58
|
Verified
7.6
34
|
Verified
7.6
55
|
Verified
7.3
33
|
Verified
Generative AI
8.1
9
8.1
15
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Siebel and Sage CRM are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
Sage CRM has no unique categories
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.7%
Telecommunications
8.4%
Financial Services
5.9%
Retail
4.8%
Other
59.0%
Information Technology and Services
13.2%
Computer Software
11.4%
Retail
3.5%
Marketing and Advertising
3.5%
Logistics and Supply Chain
3.5%
Other
64.9%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
Do you plan on creating a better user guide than what is currently out there?
1 Comment
GP
Hi Dennis
A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Sage CRM has no more discussions with answers
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