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Compare Oracle Siebel and Relenta CRM 
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At a Glance
Market Segments
Enterprise (63.3% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$49 per user per month
Oracle Siebel
Star Rating
(447)3.5 out of 5
Market Segments
Enterprise (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelRelenta CRM
Star Rating
(22)4.9 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per user per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Siebel's Contact & Account Management feature, rated at 7.5, lacks the intuitive design found in Relenta CRM, which boasts a score of 9.5, making it easier for small businesses to manage their customer relationships effectively.
- Reviewers mention that Relenta CRM excels in Ease of Use with a score of 9.5, while Oracle Siebel falls short at 6.7, indicating that users find Relenta's interface more user-friendly and accessible for daily operations.
- G2 users highlight that Relenta CRM's Customer Support Portal is rated at 8.3, providing a more responsive and helpful experience compared to Oracle Siebel's 7.6, which can lead to quicker resolutions for customer inquiries.
- Users on G2 emphasize that Oracle Siebel's Integration APIs score of 8.0 is superior to Relenta CRM's 6.7, suggesting that businesses requiring extensive integrations may find Siebel more capable in connecting with other systems.
- Reviewers say that Relenta CRM's Dashboards feature, rated at 9.4, offers better visualization and insights compared to Oracle Siebel's 7.4, making it easier for users to track performance metrics and make informed decisions.
- Users report that Oracle Siebel's Performance and Reliability score of 7.3 does not match Relenta CRM's impressive 9.4, indicating that users may experience more consistent uptime and faster performance with Relenta.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableRelenta CRM
Standard (billed monthly)
$49
per user per month
for one-person companies and small teams
Free Trial
Oracle Siebel
No trial information availableRelenta CRM
Free Trial is available
Ratings
Meets Requirements
7.6
335
9.1
19
Ease of Use
6.7
339
9.5
19
Ease of Setup
6.3
98
9.4
11
Ease of Admin
6.6
97
9.3
10
Quality of Support
7.2
298
9.6
19
Has the product been a good partner in doing business?
7.1
94
10.0
11
Product Direction (% positive)
4.9
333
8.8
19
Features by Category
Sales Force Automation
7.5
220
|
Verified
9.5
17
|
Verified
7.3
163
|
Verified
Feature Not Available
7.3
204
|
Verified
8.2
11
|
Verified
7.5
231
|
Verified
8.8
15
|
Verified
7.4
177
|
Verified
7.1
7
|
Verified
7.3
198
|
Verified
8.6
6
|
Verified
7.3
186
|
Verified
8.6
6
|
Verified
7.5
187
|
Verified
8.3
9
|
Verified
7.6
192
|
Verified
8.8
13
|
Verified
Marketing Automation
7.3
155
|
Verified
8.6
14
|
Verified
7.5
161
|
Verified
Feature Not Available
7.4
167
|
Verified
8.1
14
|
Verified
7.6
140
|
Verified
Feature Not Available
Customer Support
7.9
177
|
Verified
8.5
10
|
Verified
7.6
177
|
Verified
8.3
11
|
Verified
7.6
175
|
Verified
8.2
14
|
Verified
7.9
165
|
Verified
7.1
8
|
Verified
7.7
163
|
Verified
7.1
7
|
Verified
Reporting & Analytics
7.6
204
|
Verified
7.8
10
|
Verified
7.4
205
|
Verified
9.4
9
|
Verified
7.5
174
|
Verified
7.9
8
|
Verified
Mobile & Social
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
Feature Not Available
7.4
122
|
Verified
6.9
6
|
Verified
Platform
7.3
64
|
Verified
8.0
10
|
Verified
7.8
70
|
Verified
7.8
10
|
Verified
8.0
66
|
Verified
7.8
9
|
Verified
7.8
55
|
Verified
Not enough data
7.6
60
|
Verified
Not enough data
7.4
56
|
Verified
8.3
8
7.3
61
|
Verified
9.4
11
|
Verified
7.3
61
|
Verified
9.0
5
|
Verified
Integration
7.6
73
|
Verified
8.8
11
|
Verified
8.0
58
|
Verified
6.7
5
|
Verified
7.6
55
|
Verified
5.7
5
|
Verified
Generative AI
8.1
9
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Siebel and Relenta CRM are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
Relenta CRM has no unique categories
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relenta CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
8.6%
Telecommunications
8.4%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Printing
10.0%
Marketing and Advertising
10.0%
Internet
10.0%
Computer Software
10.0%
Wholesale
5.0%
Other
55.0%
Alternatives
Discussions
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
Relenta CRM has no discussions with answers
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