Link copied to clipboard # Oracle Siebel vs Salesforce Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/oracle-siebel/agentforce-sales-formerly-salesforce-sales-cloud/export.csv) SiebelSalesforce Sales Cloud[+ Add Product](#) Pricing **Oracle Siebel** No pricing available **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month ยท Starter Edition **Pricing Insights** from reviews Time to Implement **Oracle Siebel** 6 months Based on 7 responses **Salesforce Sales Cloud** 5 monthsFaster Based on 1382 responses Return on Investment **Oracle Siebel** 25 months Based on 10 responses **Salesforce Sales Cloud** 14 months11 months sooner Based on 1155 responses Perceived Cost **Oracle Siebel** $$$$$ **Salesforce Sales Cloud** $$$$$ Average Discount **Oracle Siebel** 21%5% more **Salesforce Sales Cloud** 16% ![Oracle Siebel](https://images.g2crowd.com/uploads/product/hd_favicon/1487565479/oracle-siebel.svg "Oracle Siebel") ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Oracle Siebel** [ Ease of Use (6) ](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=1907354&qs=pros-and-cons#reviews)[ Easy Setup (4) ](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=2217172&qs=pros-and-cons#reviews)[ Learning Curve (4) ](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=1907375&qs=pros-and-cons#reviews)[ Connectivity Issues (2) ](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=2424396&qs=pros-and-cons#reviews) **Salesforce Sales Cloud** [ Ease of Use (3658) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (3167) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1831) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (1412) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) Integrations **Oracle Siebel** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0a6da535e50262d8490f25b20fd70d3/oracle-e-business-suite.gif "Product Avatar Image") Oracle EBS ](https://www.g2.com/products/oracle-e-business-suite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image") Salesforce Platform ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Salesforce Sales Cloud ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ View all ](https://www.g2.com/products/oracle-siebel/integrations) **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) Screenshots **Oracle Siebel** ![Oracle Siebel screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4292/0561_01_09.png) **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **Ratings** from reviews Meets Requirements **Oracle Siebel** 7.7 7.7349 **Salesforce Sales Cloud** 8.8 8.814,330 Ease of Use **Oracle Siebel** 6.8 6.8353 **Salesforce Sales Cloud** 8.2 8.219,730 Ease of Setup **Oracle Siebel** 6.5 6.5111 **Salesforce Sales Cloud** 7.9 7.910,627 Ease of Admin **Oracle Siebel** 6.7 6.799 **Salesforce Sales Cloud** 7.9 7.94,589 Quality of Support **Oracle Siebel** 7.2 7.2311 **Salesforce Sales Cloud** 8.1 8.112,526 Has the product been a good partner in doing business? **Oracle Siebel** 7.2 7.296 **Salesforce Sales Cloud** 8.4 8.44,555 Product Direction (% positive) **Oracle Siebel** 5.0 5.0342 **Salesforce Sales Cloud** 8.3 8.313,905 **Features** ratings from reviews CRM 7.7 323 8.7 12,740 Email Tracking Not enough data 8.4 716 Lead Scoring Not enough data 8.5 519 Outbound Call Tracking Not enough data 8.6 222 Sales Analytics Not enough data 8.5 1,213 Sales Coaching Not enough data 8.7 311 Sales Enablement Not enough data 8.3 446 Sales Performance Management Not enough data 8.5 689 Conversation Intelligence Not enough data 8.9 185 Location Intelligence Not enough data 8.4 45 Sales Engagement Not enough data 8.4 641 Business Scheduling Not enough data 8.3 186 AI Sales Assistant Not enough data 8.8 442 Revenue Operations & Intelligence (RO&I) Not enough data 8.4 88 Sales Planning Not enough data 8.5 205 Field Sales Not enough data 8.6 40 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 13.2% Mid-Market(51-1000 emp.) 25.4% Enterprise(\> 1000 emp.) 61.4% Small-Business(50 or fewer emp.) 13.2% Mid-Market(51-1000 emp.) 25.4% Enterprise(\> 1000 emp.) 61.4% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% **Reviewers' Industry** [![Oracle Siebel](https://images.g2crowd.com/uploads/product/hd_favicon/1487565479/oracle-siebel.svg "Oracle Siebel")](https://www.g2.com/products/oracle-siebel/reviews) Oracle Siebel Information Technology and Services 13.2% Telecommunications 8.6% Computer Software 8.6% Financial Services 5.6% Retail 4.7% Other 59.3% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.7% Financial Services 7.1% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.4% Alternatives **Oracle Siebel Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") [ Microsoft Dynamics 365 Sales ](/products/dynamics-365-sales/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews) **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) ## Siebel vs Salesforce Sales Cloud FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Siebel vs Agentforce Sales? Agentforce Sales stands out from Siebel with higher reviewer satisfaction across all key dimensions, especially in support, setup, and overall rating. | | [Siebel](https://www.g2.com/products/oracle-siebel/reviews) | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 3.5/5 (467 reviews) | 4.4/5 (25,875 reviews) | | Largest Segment | Enterprise | Mid-Market | | Ease of Setup score | 6.5 | 7.8 | | Quality of Support score | 7.2 | 8.1 | | Top Reviewer-Cited Strength | Robust data centralization and customization | Unified customer and sales data with automation | ### How do the pricing models of Siebel and Agentforce Sales compare? Agentforce Sales is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Siebel:** Reviewers note Siebel is expensive for small businesses and requires complementary solutions, but some appreciate its robust functionality for the price. - **Agentforce Sales:** Reviewers highlight high licensing and implementation costs, especially as organizations scale, but value the platform's automation and productivity gains. - **Switching reasons:** Recent reviews cite moving to Agentforce Sales for improved automation, unified data, and better reporting despite higher costs. ### What are the best alternatives to Siebel and Agentforce Sales? The top 3 alternatives to Siebel and Agentforce Sales are Clari, HubSpot Sales Hub, and Salesloft. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Siebel](https://www.g2.com/products/oracle-siebel/reviews) | 3.5/5 (467 reviews) | Enterprise | Expensive for small businesses | Robust data centralization and customization | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs | Unified customer and sales data with automation | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | โ€” | Pipeline management and forecasting | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | โ€” | Ease of use and onboarding | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | โ€” | Sales engagement and automation | ### Which CRM features should I prioritize when comparing Siebel and Agentforce Sales? Buyers should prioritize reporting, ease of setup, integration capabilities, customization, and automation when comparing Siebel and Agentforce Sales. - **Reporting:** Siebel (2 all-time mentions), Agentforce Sales (reviewers consistently highlight reporting and dashboards as a core strength). - **Ease of Setup:** Siebel (6.5), Agentforce Sales (7.8). - **Integration Capabilities:** Siebel (4 all-time mentions), Agentforce Sales (reviewers highlight integration with Jira and Google Workspace). - **Customization:** Siebel (3 all-time mentions), Agentforce Sales (reviewers highlight high customizability and workflow tailoring). - **Automation:** Siebel (reviewers cite workflow automation), Agentforce Sales (reviewers highlight automation and AI-powered features). ### What are the pros and cons of Siebel vs Agentforce Sales? Agentforce Sales' headline strength is unified customer and sales data with automation, while Siebel's is robust data centralization and customization. - **Siebel strengths:** Robust data centralization (4 all-time mentions), highly customizable (3), strong integration (4), reliable for complex enterprise workflows, built-in analytics and reporting (2), secure data management. - **Siebel trade-offs:** Steep learning curve (4), outdated user interface, high complexity (2), slow performance with large data, expensive for small businesses (1), requires technical expertise (1). - **Agentforce Sales strengths:** Unified customer and sales data, automation and AI-powered features, customizable workflows, strong reporting and dashboards, high reviewer satisfaction on support and setup, integration with Jira and Google Workspace. - **Agentforce Sales trade-offs:** High licensing and implementation costs, complexity for new users, advanced customization requires technical knowledge, performance can slow in highly customized environments. ### Is Siebel or Agentforce Sales better for small businesses? HubSpot Sales Hub is the better fit for small businesses, but between Siebel and Agentforce Sales, Agentforce Sales is favored for small-business use. - **Siebel:** Largest segment is Enterprise; reviewers note high cost and complexity as barriers for small businesses. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers highlight ease of use, automation, and onboarding as advantages for smaller teams, though cost can be a concern. ### Which CRM platform has better integrations? Agentforce Sales is favored over Siebel for integrations, with reviewers highlighting broader integration capabilities and ecosystem support. - **Siebel:** Integration with telephone CTI and ERP systems is cited in recent reviews, with 4 all-time mentions for integration capabilities. - **Agentforce Sales:** Reviewers highlight integration with Jira and Google Workspace, and mention strong integration with the Salesforce ecosystem. ### How do Siebel and Agentforce Sales compare on customer support? Agentforce Sales outperforms Siebel on Quality of Support by a material margin, with scores of 8.1 vs 7.2. - **Siebel:** Reviewers describe support as responsive and helpful, with 3 all-time mentions for customer support, but note occasional slow response and need for technical expertise. - **Agentforce Sales:** Reviewers consistently praise support quality, onboarding assistance, and ongoing help from account executives and developers. ### Which is easier to implement, Siebel or Agentforce Sales? Agentforce Sales is easier to implement than Siebel, with a 1.3-point advantage in Ease of Setup (7.8 vs 6.5). - **Siebel:** Reviewers report complex and time-consuming setup, requiring specialized technical teams and significant configuration effort. - **Agentforce Sales:** Reviewers highlight smooth onboarding, straightforward configuration, and faster initial setup, though advanced customization can require additional resources. ### Which product has better Reporting? Agentforce Sales is favored for Reporting, with reviewers consistently highlighting its reporting and dashboard capabilities as a core strength. - **Siebel:** Reporting is cited as a strength in 2 all-time mentions; reviewers note built-in analytics and dashboards but mention the interface can feel outdated. - **Agentforce Sales:** Reviewers consistently praise reporting and dashboards, with reporting frequently highlighted as a core benefit and a key differentiator in recent reviews.