Compare Oracle Sales Cloud and Zoho CRM 
At a Glance
Market Segments
Enterprise (50.8% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
$65/ month per user
Free
Oracle Sales Cloud
Star Rating
(148)3.8 out of 5
Market Segments
Enterprise (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
$65/ month per user
Browse all 4 pricing plansZoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in user-friendliness, with many users appreciating its intuitive navigation and seamless integration with other software. This ease of use is a significant advantage for teams looking to adopt a CRM without extensive training.
- Users say that Oracle Sales Cloud shines in its robust reporting and forecasting capabilities, making it a strong choice for organizations that require detailed insights into their sales pipeline and revenue. Reviewers have noted its effectiveness in handling large datasets and complex data operations.
- According to verified reviews, Zoho CRM is praised for its affordability, especially for small businesses. Users have highlighted that it offers a comprehensive set of features at a competitive price, making it an attractive option for budget-conscious organizations.
- Reviewers mention that while Oracle Sales Cloud provides good support, it faces challenges in ease of setup and administration compared to Zoho CRM. Users have pointed out that the implementation process can be more complex, which may require additional resources and time.
- G2 reviewers highlight that Zoho CRM's scalability and flexibility are significant benefits, allowing businesses to grow without outgrowing their CRM solution. Users appreciate how it combines sales automation, analytics, and multichannel engagement in one platform.
- Users report that Oracle Sales Cloud, while effective for enterprise-level needs, may not be as accessible for smaller businesses due to its higher entry-level pricing. This can be a deterrent for smaller teams looking for a cost-effective CRM solution.
Pricing
Entry-Level Pricing
Oracle Sales Cloud
Professional Edition
$65
/ month per user
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Oracle Sales Cloud
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
7.9
104
8.4
2,460
Ease of Use
7.6
103
8.3
2,479
Ease of Setup
6.7
61
8.0
1,250
Ease of Admin
6.8
54
8.0
1,019
Quality of Support
7.4
97
7.6
2,253
Has the product been a good partner in doing business?
7.1
51
8.0
995
Product Direction (% positive)
7.9
99
8.0
2,395
Features by Category
Sales Force Automation
7.7
80
|
Verified
8.5
1647
|
Verified
7.7
60
|
Verified
8.3
876
|
Verified
7.5
79
|
Verified
8.2
1566
|
Verified
7.7
77
|
Verified
8.2
1632
|
Verified
7.3
68
|
Verified
7.8
1186
|
Verified
7.5
71
|
Verified
8.4
671
|
Verified
7.5
70
|
Verified
7.9
1217
|
Verified
7.5
68
|
Verified
8.0
1209
|
Verified
7.6
62
|
Verified
8.2
1323
|
Verified
Marketing Automation
7.3
56
|
Verified
8.0
1343
|
Verified
Feature Not Available
7.9
1304
|
Verified
7.6
65
|
Verified
8.4
1538
|
Verified
Feature Not Available
7.9
1126
|
Verified
Customer Support
7.4
60
|
Verified
8.0
1201
|
Verified
7.5
61
|
Verified
7.9
1204
|
Verified
7.5
63
|
Verified
7.9
1236
|
Verified
7.1
56
|
Verified
7.8
1068
|
Verified
7.3
57
|
Verified
8.0
1113
|
Verified
Reporting & Analytics
7.7
73
|
Verified
8.2
1510
|
Verified
7.7
73
|
Verified
8.2
1559
|
Verified
7.7
65
|
Verified
8.1
1055
|
Verified
Mobile & Social
7.6
61
|
Verified
8.1
1082
|
Verified
Feature Not Available
8.0
1091
|
Verified
7.4
65
|
Verified
8.0
1201
|
Verified
Platform
7.3
49
|
Verified
8.1
865
|
Verified
7.2
45
|
Verified
8.1
838
|
Verified
7.5
50
|
Verified
8.4
857
|
Verified
7.5
38
|
Verified
8.1
647
|
Verified
7.5
47
|
Verified
7.8
547
|
Verified
7.3
45
|
Verified
8.1
718
|
Verified
7.4
51
|
Verified
8.4
845
|
Verified
7.4
37
|
Verified
8.1
661
|
Verified
Integration
7.0
49
|
Verified
8.3
651
|
Verified
7.0
46
|
Verified
8.1
640
|
Verified
7.1
38
|
Verified
8.0
600
|
Verified
Generative AI
7.8
17
8.2
180
Agentic AI - CRM
8.0
5
8.0
65
7.3
5
8.3
63
Not enough data
8.1
66
7.7
5
8.0
65
8.0
5
8.3
64
8.0
5
8.3
64
7.7
5
8.3
64
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Sales Cloud and Zoho CRM are categorized as CRM
Unique Categories
Oracle Sales Cloud has no unique categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Oracle Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Computer Software
9.8%
Automotive
3.8%
Financial Services
3.8%
Accounting
3.0%
Other
61.4%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Is Salesforce an Oracle product?
1 Comment
AP
NoRead more
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.
1 Comment
BR
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present...Read more
What is Oracle Sales Cloud?
1 Comment
BR
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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