# Oracle Sales Cloud vs SAP Sales Cloud Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Sales Cloud excels in **ease of setup** , with users appreciating its intuitive onboarding process. In contrast, Oracle Sales Cloud has faced some challenges in this area, with users mentioning configuration difficulties that can slow down initial implementation. - **Users say** that SAP Sales Cloud provides a more comprehensive **mobile experience** , allowing sales teams to manage their deals and customer interactions from anywhere. This flexibility is a standout feature, while Oracle Sales Cloud, although functional, does not emphasize mobile access as strongly. - **Reviewers mention** that Oracle Sales Cloud shines with its **built-in AI capabilities** , which help guide sales reps through predictive analytics and actionable insights. Users appreciate how it keeps everything connected, making it easier to track leads and interactions, whereas SAP Sales Cloud, while effective, does not highlight AI features to the same extent. - **According to verified reviews** , SAP Sales Cloud is praised for its **dashboard functionality** , which provides clear visibility of the sales pipeline. Users find it essential for tracking customer interactions and managing their pipeline effectively, while Oracle Sales Cloud's dashboard features are seen as less intuitive by some users. - **G2 reviewers highlight** that SAP Sales Cloud offers superior **quality of support** , with many users noting responsive assistance and helpful resources. In comparison, Oracle Sales Cloud's support has received mixed feedback, with some users expressing a desire for more robust support options. - **Users report** that both platforms are effective in managing customer data, but SAP Sales Cloud is often seen as more efficient in **tracking opportunities** and following up on leads. Oracle Sales Cloud, while capable, sometimes struggles to match the streamlined experience that SAP provides in this area. | | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.2 out of 5 | | **Total Reviews** | 155 | 999 | | **Largest Market Segment** | Enterprise (49.6% of reviews) | Enterprise (44.0% of reviews) | | **Entry Level Price** | $65/ month per user | No pricing available | --- ## Top Pros & Cons ### Oracle Sales Cloud Pros: - Integration (4 reviews) - Feature Richness (3 reviews) Cons: - Learning Curve (5 reviews) - High Complexity (3 reviews) ### SAP Sales Cloud Pros: - Ease of Use (92 reviews) - Integrations (62 reviews) Cons: - Learning Curve (75 reviews) - Limited Customization (47 reviews) --- ## Ratings Comparison | Rating | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Meets Requirements** | 8.0 (111 reviews) | 8.5 (711 reviews) | | **Ease of Use** | 7.8 (110 reviews) | 7.9 (724 reviews) | | **Ease of Setup** | 6.9 (67 reviews) | 8.1 (407 reviews) | | **Ease of Admin** | 6.8 (54 reviews) | 8.0 (262 reviews) | | **Quality of Support** | 7.5 (103 reviews) | 8.3 (680 reviews) | | **Has the product been a good partner in doing business?** | 7.1 (51 reviews) | 8.5 (262 reviews) | | **Product Direction (% positive)** | 8.0 (104 reviews) | 8.5 (683 reviews) | --- ## Pricing ### Oracle Sales Cloud #### Entry-Level Pricing Plan: Professional Edition Price: $65 / month per user Key Features: - CX Core - Mobile App for Smartphones and Tablets - Sales Analytics [Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing) #### Free Trial No ### SAP Sales Cloud #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Oracle Sales Cloud** | 7.5/10 | 108 | | **SAP Sales Cloud** | 8.1/10 | 622 | #### Sales Force Automation | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Contact & Account Management** | 7.8 (83 reviews) ✓ Verified | 8.3 (480 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.8 (62 reviews) ✓ Verified | 8.2 (314 reviews) | | **Opportunity & Pipeline Mgmt.** | 7.6 (83 reviews) ✓ Verified | 8.3 (444 reviews) ✓ Verified | | **Task / Activity Management** | 7.8 (80 reviews) ✓ Verified | 8.3 (457 reviews) ✓ Verified | | **Territory & Quota Management** | 7.4 (69 reviews) ✓ Verified | 8.1 (406 reviews) ✓ Verified | | **Desktop Integration** | 7.6 (72 reviews) ✓ Verified | 8.1 (430 reviews) ✓ Verified | | **Product & Price List Management** | 7.6 (73 reviews) ✓ Verified | 8.1 (429 reviews) ✓ Verified | | **Quote & Order Management** | 7.5 (69 reviews) ✓ Verified | 8.2 (434 reviews) ✓ Verified | | **Customer Contract Management** | 7.6 (63 reviews) ✓ Verified | 8.2 (448 reviews) ✓ Verified | #### Marketing Automation | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Email Marketing** | 7.3 (56 reviews) ✓ Verified | 7.9 (381 reviews) ✓ Verified | | **Campaign Management** | Feature Not Available | 8.2 (305 reviews) | | **Lead Management** | 7.7 (68 reviews) ✓ Verified | 8.4 (409 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 8.1 (348 reviews) ✓ Verified | #### Customer Support | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Case Management** | 7.4 (60 reviews) ✓ Verified | 8.4 (412 reviews) ✓ Verified | | **Customer Support Portal** | 7.5 (61 reviews) ✓ Verified | 8.2 (422 reviews) ✓ Verified | | **Knowledge Base** | 7.5 (64 reviews) ✓ Verified | 8.2 (419 reviews) ✓ Verified | | **Call Center Features** | 7.1 (56 reviews) ✓ Verified | 8.0 (381 reviews) ✓ Verified | | **Support Analytics** | 7.3 (57 reviews) ✓ Verified | 8.2 (410 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Reporting** | 7.7 (74 reviews) ✓ Verified | 8.2 (466 reviews) ✓ Verified | | **Dashboards** | 7.8 (75 reviews) ✓ Verified | 8.2 (464 reviews) ✓ Verified | | **Forecasting** | 7.8 (67 reviews) ✓ Verified | 8.2 (421 reviews) ✓ Verified | #### Mobile & Social | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Social Collaboration Features** | 7.6 (61 reviews) ✓ Verified | 8.1 (270 reviews) | | **Social Network Integration** | Feature Not Available | 8.0 (217 reviews) | | **Mobile User Support** | 7.4 (65 reviews) ✓ Verified | 7.8 (341 reviews) ✓ Verified | #### Platform | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Customization** | 7.3 (50 reviews) ✓ Verified | 8.0 (293 reviews) ✓ Verified | | **Workflow Capability** | 7.2 (45 reviews) ✓ Verified | 8.3 (291 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.5 (50 reviews) ✓ Verified | 8.5 (293 reviews) ✓ Verified | | **Internationalization** | 7.5 (38 reviews) ✓ Verified | 8.3 (260 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.5 (47 reviews) ✓ Verified | 8.2 (269 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.3 (45 reviews) ✓ Verified | 8.4 (276 reviews) ✓ Verified | | **Performance and Reliability** | 7.4 (51 reviews) ✓ Verified | 8.3 (299 reviews) ✓ Verified | | **Output Document Generation** | 7.4 (37 reviews) ✓ Verified | 8.3 (281 reviews) ✓ Verified | #### Integration | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Data Import & Export Tools** | 7.0 (49 reviews) ✓ Verified | 8.4 (288 reviews) ✓ Verified | | **Integration APIs** | 7.0 (46 reviews) ✓ Verified | 8.2 (273 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.1 (38 reviews) ✓ Verified | 8.1 (251 reviews) ✓ Verified | #### Generative AI | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **AI Text Generation** | 8.0 (18 reviews) | 7.5 (138 reviews) | #### Agentic AI - CRM | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | 7.0 (42 reviews) | | **Multi-step Planning** | 7.3 (5 reviews) | 7.3 (41 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (44 reviews) | | **Adaptive Learning** | 7.7 (5 reviews) | 7.4 (43 reviews) | | **Natural Language Interaction** | 8.0 (5 reviews) | 7.6 (41 reviews) | | **Proactive Assistance** | 8.0 (5 reviews) | 7.7 (43 reviews) | | **Decision Making** | 8.1 (6 reviews) | 7.8 (42 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Oracle Sales Cloud** | N/A | N/A | | **SAP Sales Cloud** | 8.5/10 | 147 | #### Agentic AI - Sales Analytics | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | | **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | | **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | #### Data Sourcing | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Data Sourcing** | Not enough data | 8.6 (133 reviews) | | **Exporting & Sharing Data** | Not enough data | 8.8 (131 reviews) | | **Multi-Device Data Visualization** | Not enough data | 8.6 (128 reviews) | | **Interactive Dashboards** | Not enough data | 9.0 (131 reviews) | | **Data Segmentation** | Not enough data | 8.6 (131 reviews) | #### Predictive Analytics | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Lead Scoring** | Not enough data | 8.8 (128 reviews) | | **Opportunity Scoring** | Not enough data | 8.9 (129 reviews) | | **Risk Analysis** | Not enough data | 8.7 (134 reviews) | | **Live Forecasting** | Not enough data | 8.9 (136 reviews) | #### Sales Management | Feature | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Live Pipeline Management** | Not enough data | 8.6 (134 reviews) | | **Sales Gamification** | Not enough data | 8.3 (131 reviews) | | **Account-Based Analytics** | Not enough data | 8.8 (134 reviews) | | **Activity Tracking** | Not enough data | 9.0 (134 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Oracle Sales Cloud | SAP Sales Cloud | |---|---|---| | **Small-Business** | 15.8% | 20.0% | | **Mid-Market** | 34.5% | 36.1% | | **Enterprise** | 49.6% | 44.0% | ### By Industry #### Oracle Sales Cloud - **Information Technology and Services:** 18.7% - **Computer Software:** 9.4% - **Financial Services:** 5.0% - **Automotive:** 3.6% - **Accounting:** 2.9% - **Hospital & Health Care:** 2.9% - **Food & Beverages:** 2.2% - **Health, Wellness and Fitness:** 2.2% - **Human Resources:** 2.2% - **Insurance:** 2.2% - **Other:** 48.9% #### SAP Sales Cloud - **Information Technology and Services:** 13.9% - **Computer Software:** 4.9% - **Accounting:** 4.6% - **Financial Services:** 3.7% - **Automotive:** 3.2% - **Consumer Goods:** 3.0% - **Telecommunications:** 2.8% - **Retail:** 2.6% - **Oil & Energy:** 2.3% - **Consulting:** 2.3% - **Other:** 56.6% --- ## Alternatives ### Alternatives to Oracle Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3056 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) ### Alternatives to SAP Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3056 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1431 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews) --- ## Top Discussions ### Oracle Sales Cloud - Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments > **Top comment:** "No" - Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales. The fact of the market is this: every staff in every business is..." - Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..." ### SAP Sales Cloud - Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..." - Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)* > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..." - Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment > **Top comment:** "Still learning from these SAP Ocean " - Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. " - Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)* > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-sales-cloud-vs-sap-sap-sales-cloud)