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Compare Oracle Order Management Cloud and SAP Commerce Cloud 
At a Glance
Market Segments
Enterprise (53.8% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Order Management Cloud
Star Rating
(13)3.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Order Management CloudSAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in its Ease of Setup with a score of 8.3, while Oracle Order Management Cloud falls short with a score of 5.3. Reviewers mention that SAP's streamlined onboarding process significantly reduces the time to go live.
- Reviewers say that SAP Commerce Cloud's Quality of Support is notably higher at 8.6 compared to Oracle's 6.5. Users on G2 highlight the responsiveness and expertise of SAP's support team as a key advantage.
- Users report that SAP Commerce Cloud offers superior Order Tracking features, scoring 8.9, while Oracle's score is lower. Reviewers mention that SAP's comprehensive tracking capabilities enhance customer satisfaction by providing real-time updates.
- Reviewers mention that SAP Commerce Cloud shines in Headless Commerce with a score of 8.4, allowing for greater flexibility in customization. In contrast, Oracle Order Management Cloud does not provide the same level of decoupling, which limits its extensibility.
- G2 users highlight SAP Commerce Cloud's robust Reporting and Analytics tools, scoring 8.9, which provide actionable insights. Users report that Oracle's analytics capabilities are less intuitive, making it harder to derive meaningful data.
- Users say that SAP Commerce Cloud's Customer Management features, particularly in Email Notifications (8.6), are more effective than Oracle's offerings. Reviewers mention that SAP's automated notifications help keep customers informed and engaged throughout the order process.
Pricing
Entry-Level Pricing
Oracle Order Management Cloud
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Oracle Order Management Cloud
No trial information availableSAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.7
9
8.7
212
Ease of Use
7.8
9
8.1
220
Ease of Setup
5.3
5
7.9
159
Ease of Admin
5.7
5
8.2
94
Quality of Support
6.5
9
8.6
203
Has the product been a good partner in doing business?
7.3
5
8.4
87
Product Direction (% positive)
8.7
9
8.9
205
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
Not enough data
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Generative AI
Not enough data
8.1
33
Not enough data
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
Not enough data
8.1
105
Not enough data
8.3
131
Not enough data
8.1
132
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.0
125
Not enough data
8.0
127
|
Verified
Not enough data
8.3
105
Product Catalog
Not enough data
8.3
130
Not enough data
8.2
127
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.3
114
|
Verified
Order Process
Not enough data
8.5
133
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.1
125
|
Verified
Not enough data
8.5
125
|
Verified
Not enough data
8.5
131
Not enough data
8.0
118
|
Verified
Not enough data
8.4
126
Not enough data
8.4
116
Multi-Channel Support
Not enough data
8.3
126
Not enough data
7.9
122
|
Verified
Not enough data
8.1
119
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
7.9
95
Not enough data
8.5
125
|
Verified
Platform
Not enough data
8.5
122
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.2
125
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.3
121
Not enough data
8.7
123
|
Verified
Not enough data
8.5
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
8.5
117
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
8.5
124
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
Not enough data
8.9
40
Not enough data
8.7
40
Omnichannel Features
Not enough data
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Categories
Categories
Shared Categories
Oracle Order Management Cloud and SAP Commerce Cloud are categorized as Order Management
Unique Categories
Oracle Order Management Cloud has no unique categories
SAP Commerce Cloud is categorized as E-Commerce Platforms and Omnichannel Commerce
Reviews
Reviewers' Company Size
Oracle Order Management Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
15.4%
Aviation & Aerospace
15.4%
Sports
7.7%
Real Estate
7.7%
Market Research
7.7%
Other
46.2%
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Alternatives
Discussions
Oracle Order Management Cloud has no discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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