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# NetSuite vs ServiceNow Field Service Management Comparison - What are their main differences?

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NetSuiteServiceNow Field Service...[+ Add Product](#)

Pricing

**NetSuite**
Free Trial

No pricing available

**ServiceNow Field Service Management**

**$100.00** Flat Rate Per Year · Basic

**Pricing Insights**
from reviews

Perceived Cost

**NetSuite**
$$$$$

**ServiceNow Field Service Management**
$$$$$

Average Discount

**NetSuite**
25%

**ServiceNow Field Service Management**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**NetSuite** 6 months
Based on 100 responses

**ServiceNow Field Service Management** 6 months
Based on 100 responses

Return on Investment

**NetSuite** 6 months
Based on 100 responses

**ServiceNow Field Service Management** 6 months
Based on 100 responses

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

 ![ServiceNow Field Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-field-service-management.svg "ServiceNow Field Service Management")

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**Pros & Cons**
from reviews

**NetSuite**

Ease of Use (568)

Customizability (363)

Learning Curve (383)

Improvement Needed (335)

**ServiceNow Field Service Management**

Real-Time Data (17)

Scheduling Management (15)

Learning Curve (17)

Improvement Needed (12)

Integrations

**NetSuite**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f488e3110091e358c75f7931a4475467/tipalti-accounts-payable.png "Product Avatar Image")

Tipalti

](https://www.g2.com/products/tipalti-accounts-payable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f32312ab58fff0da8324cf2f23238814/adaptive-from-workday.png "Product Avatar Image")

Adaptive from Workday

](https://www.g2.com/products/adaptive-from-workday/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image")

AfterShip

](https://www.g2.com/products/aftership/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_517cee48d5c61ab3a3a6863407369c44/anaplan.jpeg "Product Avatar Image")

Anaplan

](https://www.g2.com/products/anaplan/reviews)[
View all
](https://www.g2.com/products/oracle-netsuite/integrations)

**ServiceNow Field Service Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e15927d817dd71420e744b9428f59c2/atm-monitoring-system-software.png "Product Avatar Image")

ATM Monitoring System Software

](https://www.g2.com/products/atm-monitoring-system-software/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0a0da7c2a20bae5318805e885a9a676e/awx-ansible-open-source-gui-project-amazon-linux.jpg "Product Avatar Image")

AWX - Ansible Open Source...

](https://www.g2.com/products/awx-ansible-open-source-gui-project-amazon-linux/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[
View all
](https://www.g2.com/products/servicenow-field-service-management/integrations)

Screenshots

**NetSuite**
 ![NetSuite screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1866160/Dashboard---Full-Screen-no-tiles-_1_.jpg)

**ServiceNow Field Service Management**
 ![ServiceNow Field Service Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1449523/Schedule-Optimization-Explainability.png)

**Ratings**
from reviews

Meets Requirements

**NetSuite**

**8.1** /10

Based on 3,767 responses

**ServiceNow Field Service Management**

**8.6** /10

Based on 84 responses

Ease of Use

**NetSuite**

**7.6** /10

Based on 4,443 responses

**ServiceNow Field Service Management**

**8.3** /10

Based on 125 responses

Ease of Setup

**NetSuite**

**6.6** /10

Based on 3,091 responses

**ServiceNow Field Service Management**

**8.2** /10

Based on 93 responses

Ease of Admin

**NetSuite**

**7.4** /10

Based on 2,021 responses

**ServiceNow Field Service Management**

**8.2** /10

Based on 30 responses

Quality of Support

**NetSuite**

**7.0** /10

Based on 3,503 responses

**ServiceNow Field Service Management**

**8.5** /10

Based on 100 responses

Has the product been a good partner in doing business?

**NetSuite**

**7.5** /10

Based on 2,010 responses

**ServiceNow Field Service Management**

**8.8** /10

Based on 27 responses

Product Direction (% positive)

**NetSuite**

**7.7** /10

Based on 3,635 responses

**ServiceNow Field Service Management**

**9.3** /10

Based on 81 responses

**Features**
ratings from reviews

Field Service Management

**6.6** /10

Based on 27 responses

**8.7** /10

Based on 105 responses

CRM

**7.3** /10

Based on 841 responses

Not enough data

Accounting

**7.2** /10

Based on 2,340 responses

Not enough data

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Nonprofit Accounting

**7.7** /10

Based on 2,113 responses

Not enough data

Subscription Billing

**6.8** /10

Based on 113 responses

Not enough data

Revenue Management

**7.2** /10

Based on 396 responses

Not enough data

Discrete ERP

**7.3** /10

Based on 92 responses

Not enough data

Distribution ERP

**7.3** /10

Based on 256 responses

Not enough data

ERP Systems

**7.3** /10

Based on 1,426 responses

Not enough data

Project-Based ERP

**7.6** /10

Based on 171 responses

Not enough data

Donor Management

**7.6** /10

Based on 28 responses

Not enough data

Nonprofit CRM

**7.5** /10

Based on 36 responses

Not enough data

Billing

**7.3** /10

Based on 742 responses

Not enough data

E-Commerce Platforms

**7.2** /10

Based on 327 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
58.3%

Enterprise(\> 1000 emp.)
10.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
58.3%

Enterprise(\> 1000 emp.)
10.5%

Small-Business(50 or fewer emp.)
28.3%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
36.2%

Small-Business(50 or fewer emp.)
28.3%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
36.2%

**Reviewers' Industry**

[![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")](https://www.g2.com/products/oracle-netsuite/reviews)
NetSuite

Computer Software
9.3%

Accounting
7.7%

Information Technology and Services
7.1%

Manufacturing
5.1%

Retail
5.1%

Other
65.6%

[![ServiceNow Field Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-field-service-management.svg "ServiceNow Field Service Management")](https://www.g2.com/products/servicenow-field-service-management/reviews)
ServiceNow Field Service Management

Information Technology and Services
17.9%

Hospital & Health Care
7.3%

Telecommunications
7.3%

Consulting
4.9%

Financial Services
4.9%

Other
57.7%

Alternatives

**NetSuite Alternatives**

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SAP Cloud ERP (SAP S/4HANA Cloud)
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Sage Intacct
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[
Certinia Financial...
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Acumatica
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**ServiceNow Field Service Management Alternatives**

 ![Salesforce Field Service and Operations](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Salesforce Field Service and Operations")

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Salesforce Field Service...
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ServiceTitan
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 ![Simpro](https://images.g2crowd.com/uploads/product/hd_favicon/81991d213a756595ce01d63753f1a412/simpro.svg "Simpro")

[
Simpro
](/products/simpro/reviews)

 ![Skedulo](https://images.g2crowd.com/uploads/product/hd_favicon/f855a4bd2fe756e723eb09f2dc770388/skedulo.svg "Skedulo")

[
Skedulo
](/products/skedulo/reviews)