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Compare Oracle Field Service and ServiceTitan 
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At a Glance
Market Segments
Enterprise (59.1% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Field Service
Star Rating
(24)4.0 out of 5
Market Segments
Enterprise (59.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Field ServiceServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Field Service excels in its dispatch capabilities with a score of 8.5, allowing for efficient job assignments, while ServiceTitan's dispatch feature, although strong at 8.8, is noted to be less intuitive by some users.
- Reviewers mention that ServiceTitan shines in booking with a score of 8.5, providing a user-friendly interface that simplifies appointment scheduling, whereas Oracle Field Service's booking feature, rated at 7.9, is seen as less streamlined.
- G2 users highlight that Oracle Field Service's employee communication feature scores 8.5, facilitating effective team collaboration, while ServiceTitan's score of 7.7 indicates some room for improvement in this area.
- Users on G2 report that both products perform well in analytics, with Oracle Field Service scoring 8.0 and ServiceTitan slightly higher at 8.4, but reviewers mention that ServiceTitan offers more comprehensive reporting tools that are easier to navigate.
- Reviewers say that ServiceTitan's invoicing feature, rated at 8.6, is particularly praised for its ease of use and integration with payment systems, while Oracle Field Service's invoicing at 8.0 is considered functional but less flexible.
- Users report that Oracle Field Service's calendar feature, with a score of 8.0, is effective for managing schedules, but ServiceTitan's calendar, rated at 7.4, is often described as less user-friendly and more cumbersome to navigate.
Pricing
Entry-Level Pricing
Oracle Field Service
No pricing availableServiceTitan
No pricing availableFree Trial
Oracle Field Service
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.1
20
8.8
281
Ease of Use
7.7
20
8.5
285
Ease of Setup
7.9
12
6.9
213
Ease of Admin
7.9
8
8.1
192
Quality of Support
7.8
18
7.8
276
Has the product been a good partner in doing business?
7.5
8
8.7
193
Product Direction (% positive)
7.1
20
9.1
276
Features by Category
Generative AI
8.3
6
7.9
82
7.8
6
6.8
78
Before the Job
8.0
15
7.4
182
8.3
13
8.9
200
7.5
14
8.4
195
7.9
13
8.4
190
On the Job
7.6
14
8.6
196
8.6
13
7.8
198
7.3
15
7.3
180
7.6
14
8.5
201
9.0
7
8.1
170
After the Job
7.7
15
8.4
200
8.2
15
8.3
198
7.7
14
8.7
198
8.0
15
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Oracle Field Service and ServiceTitan are categorized as Field Service Management
Unique Categories
Oracle Field Service has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Oracle Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
18.2%
Information Technology and Services
18.2%
Publishing
4.5%
Pharmaceuticals
4.5%
Outsourcing/Offshoring
4.5%
Other
50.0%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Alternatives
Discussions
Oracle Field Service has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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