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Compare Oracle Field Service Cloud and Simpro 
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At a Glance
Market Segments
Enterprise (48.0% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Licence Per Month
Oracle Field Service Cloud
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Field Service CloudSimpro
Star Rating
(388)4.2 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Field Service Cloud excels in Ease of Setup with a score of 8.3, making it more user-friendly for new implementations compared to Simpro's lower score of 6.3. Reviewers mention that the intuitive interface and guided setup process significantly reduce onboarding time.
- Reviewers mention that Oracle Field Service Cloud offers superior Field Service Management capabilities, scoring 7.2, which includes robust features for Location tracking (8.3) and Employee Communication (8.4). In contrast, Simpro's scores of 7.6 and 7.3 respectively indicate less effective tools in these areas.
- G2 users highlight that Oracle Field Service Cloud's Invoicing feature is particularly strong, with a score of 8.6, allowing for seamless billing processes. Users on G2 report that Simpro, while decent at 8.2, lacks some of the advanced invoicing options that Oracle provides.
- Users say that Oracle Field Service Cloud shines in Analytics with a score of 8.3, offering detailed insights and customizable dashboards. In comparison, Simpro's score of 7.2 suggests that its analytics capabilities may not be as comprehensive, leading to less actionable insights.
- Reviewers mention that Oracle Field Service Cloud's Quality of Support is rated at 8.0, indicating a strong customer service experience. Users report that Simpro's support, rated at 7.9, is good but may not be as responsive or helpful in resolving complex issues.
- Users report that Oracle Field Service Cloud's Product Direction score of 7.0 reflects a commitment to continuous improvement, while Simpro's higher score of 8.3 suggests a more proactive approach to feature updates and user feedback integration, which is a critical factor for long-term satisfaction.
Pricing
Entry-Level Pricing
Oracle Field Service Cloud
No pricing availableSimpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
Oracle Field Service Cloud
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.5
112
7.8
274
Ease of Use
8.2
113
7.8
278
Ease of Setup
8.3
25
6.3
161
Ease of Admin
8.8
25
7.5
167
Quality of Support
8.0
106
7.9
264
Has the product been a good partner in doing business?
8.5
24
7.9
165
Product Direction (% positive)
7.0
109
8.3
266
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.2
28
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
7.9
15
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
Not enough data
7.3
98
Not enough data
6.5
91
Before the Job
8.2
61
7.6
188
8.4
59
7.3
176
8.8
63
7.9
187
7.7
59
7.7
167
On the Job
8.3
72
7.6
191
8.4
75
7.3
196
8.0
66
Feature Not Available
8.1
67
6.8
148
7.4
9
6.9
160
After the Job
8.0
76
7.4
210
8.3
72
7.2
197
8.6
58
8.2
213
8.6
52
6.8
152
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Field Service Cloud and Simpro are categorized as Field Service Management
Unique Categories
Oracle Field Service Cloud has no unique categories
Simpro is categorized as Construction Estimating, Construction Project Management, HVAC, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
Oracle Field Service Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Retail
7.2%
Consumer Services
6.4%
Higher Education
4.8%
Telecommunications
4.0%
Other
69.6%
Construction
37.6%
Electrical/Electronic Manufacturing
14.1%
Facilities Services
9.1%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
5.0%
Other
27.7%
Alternatives
Discussions
Oracle Field Service Cloud has no discussions with answers
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
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