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Compare Oracle Field Service Cloud and ServiceTrade 
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At a Glance
Market Segments
Enterprise (48.0% of reviews)
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Contact Us 10 Technicians
Oracle Field Service Cloud
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Field Service CloudServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Field Service Cloud excels in its Ease of Admin with a score of 8.8, while ServiceTrade shines in Quality of Support with a notable score of 9.2, indicating that users find ServiceTrade's support team more responsive and helpful.
- Reviewers mention that Oracle Field Service Cloud's Booking feature, scoring 7.7, could be improved, whereas ServiceTrade's Booking functionality is rated significantly higher at 9.1, making it easier for users to schedule jobs efficiently.
- G2 users highlight that both products have similar scores in Location tracking, both at 8.3, but users on G2 note that Oracle Field Service Cloud offers more robust features for Employee Communication, scoring 8.4 compared to ServiceTrade's 8.3.
- Users say that Oracle Field Service Cloud's Product Direction score of 7.0 reflects some concerns about future updates, while ServiceTrade's impressive score of 9.5 suggests a strong commitment to evolving its features based on user feedback.
- Reviewers mention that ServiceTrade's CRM Integrations are highly rated at 9.5, making it easier for users to connect with other tools, while Oracle Field Service Cloud's score of 8.6 indicates it may not integrate as seamlessly with other systems.
- Users report that both products perform well in Analytics, with scores of 8.3, but ServiceTrade's additional features for Invoicing at 8.8 are seen as a significant advantage for users looking for comprehensive financial management tools.
Pricing
Entry-Level Pricing
Oracle Field Service Cloud
No pricing availableServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
Oracle Field Service Cloud
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
8.5
112
8.7
46
Ease of Use
8.2
113
8.9
46
Ease of Setup
8.3
25
8.4
31
Ease of Admin
8.8
25
9.1
34
Quality of Support
8.0
106
9.2
46
Has the product been a good partner in doing business?
8.5
24
9.4
34
Product Direction (% positive)
7.0
109
9.5
43
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.2
61
8.4
21
8.4
59
7.7
22
8.8
63
8.3
23
7.7
59
9.1
17
On the Job
8.3
72
8.3
21
8.4
75
8.3
21
8.0
66
8.8
15
8.1
67
8.0
20
7.4
9
7.4
7
After the Job
8.0
76
8.3
21
8.3
72
8.3
21
8.6
58
8.8
18
8.6
52
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Field Service Cloud and ServiceTrade are categorized as Field Service Management
Unique Categories
Oracle Field Service Cloud has no unique categories
ServiceTrade is categorized as HVAC and Inspection Management
Reviews
Reviewers' Company Size
Oracle Field Service Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Retail
7.2%
Consumer Services
6.4%
Higher Education
4.8%
Telecommunications
4.0%
Other
69.6%
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Alternatives
Discussions
Oracle Field Service Cloud has no discussions with answers
ServiceTrade has no discussions with answers
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