Compare Oracle Field Service Cloud and ServiceTitan 
Featured Products
At a Glance
Market Segments
Enterprise (48.0% of reviews)
Small-Business (65.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Field Service Cloud
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Field Service CloudServiceTitan
Star Rating
(356)4.5 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and dispatching that are seamlessly integrated. Users appreciate how these functionalities streamline their operations, making it easier to manage jobs from start to finish.
- Users say that Oracle Field Service Cloud offers a strong focus on digitalization and real-time communication among stakeholders, which enhances operational efficiency. Reviewers highlight its capabilities in forecasting and capacity management, making it a solid choice for enterprises looking to optimize their field operations.
- According to verified reviews, ServiceTitan has a higher overall satisfaction rating, reflecting its ability to meet the needs of small businesses effectively. Users rave about its innovative technology and how it integrates various business workflows, ensuring that all operations are performed efficiently.
- Reviewers mention that while Oracle Field Service Cloud has a robust set of features, some users find it challenging to configure for their specific workflows. This can lead to a steeper learning curve compared to ServiceTitan, which is often praised for its user-friendly interface.
- G2 reviewers highlight that ServiceTitan's implementation process is generally smoother, with many users expressing satisfaction with the quick setup and intuitive onboarding experience. In contrast, Oracle Field Service Cloud users have noted that while the software is powerful, the setup can be more complex.
- Users report that both products offer strong support, but Oracle Field Service Cloud edges out slightly in terms of quality. Reviewers appreciate its responsive customer service and the ability to address issues effectively, which is crucial for businesses relying on timely support.
Pricing
Entry-Level Pricing
Oracle Field Service Cloud
No pricing availableServiceTitan
No pricing availableFree Trial
Oracle Field Service Cloud
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.5
112
8.8
291
Ease of Use
8.2
113
8.4
296
Ease of Setup
8.3
25
6.8
223
Ease of Admin
8.8
25
8.0
197
Quality of Support
8.0
106
7.8
286
Has the product been a good partner in doing business?
8.5
24
8.7
198
Product Direction (% positive)
7.0
109
9.1
286
Features by Category
Generative AI
Not enough data
7.9
84
Not enough data
6.8
80
Before the Job
8.2
61
7.4
188
8.4
59
8.9
208
8.8
63
8.4
199
7.7
59
8.4
194
On the Job
8.3
72
8.6
200
8.4
75
7.8
203
8.0
66
7.3
183
8.1
67
8.5
206
7.4
9
8.1
175
After the Job
8.0
76
8.4
206
8.3
72
8.3
203
8.6
58
8.7
205
8.6
52
7.9
185
Agentic AI - Field Service Management
Not enough data
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
Oracle Field Service Cloud and ServiceTitan are categorized as Field Service Management
Unique Categories
Oracle Field Service Cloud has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Oracle Field Service Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Retail
7.2%
Consumer Services
6.4%
Higher Education
4.8%
Telecommunications
4.0%
Other
69.6%
Construction
37.6%
Consumer Services
23.2%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
27.1%
Alternatives
Discussions
Oracle Field Service Cloud has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
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