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Compare Oracle Field Service Cloud and ServicePower 
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At a Glance
Market Segments
Enterprise (48.0% of reviews)
Mid-Market (47.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Field Service Cloud
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Field Service CloudServicePower
Star Rating
(18)4.4 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServicePowerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServicePower excels in "Booking" with a score of 8.8, indicating a user-friendly interface that simplifies the scheduling process, while Oracle Field Service Cloud falls behind with a score of 7.7, suggesting potential complexities in its booking feature.
- Reviewers mention that ServicePower's "Labor Forecasting" feature is highly rated at 8.7, providing accurate predictions for staffing needs, whereas Oracle Field Service Cloud does not have a comparable feature highlighted by users, which may impact workforce planning.
- G2 users highlight ServicePower's "Time & Attendance Tracking" with a perfect score of 9.0, emphasizing its effectiveness in monitoring employee hours, while Oracle Field Service Cloud's tracking capabilities are not as prominently praised, indicating a possible gap in functionality.
- Users on G2 appreciate ServicePower's "Self-Service Capabilities," also rated at 9.0, which empower employees to manage their schedules independently, whereas Oracle Field Service Cloud lacks similar robust self-service options, leading to potential inefficiencies.
- Reviewers say that ServicePower's "Team Communication" feature, rated 9.0, facilitates seamless interaction among team members, while Oracle Field Service Cloud's communication tools are rated lower, suggesting that users may experience challenges in collaboration.
- Users report that ServicePower's "Analytics" feature, rated 8.3, provides valuable insights into operational performance, while Oracle Field Service Cloud's analytics capabilities are rated the same but lack specific user endorsements, indicating a less impactful experience.
Pricing
Entry-Level Pricing
Oracle Field Service Cloud
No pricing availableServicePower
No pricing availableFree Trial
Oracle Field Service Cloud
No trial information availableServicePower
No trial information availableRatings
Meets Requirements
8.5
112
9.1
11
Ease of Use
8.2
113
8.6
14
Ease of Setup
8.3
25
7.7
8
Ease of Admin
8.8
25
Not enough data
Quality of Support
8.0
106
8.3
11
Has the product been a good partner in doing business?
8.5
24
Not enough data
Product Direction (% positive)
7.0
109
8.8
10
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.2
61
8.3
8
8.4
59
8.5
8
8.8
63
8.1
8
7.7
59
8.8
8
On the Job
8.3
72
Feature Not Available
8.4
75
7.5
8
8.0
66
Feature Not Available
8.1
67
7.5
8
7.4
9
8.3
6
After the Job
8.0
76
8.1
8
8.3
72
8.3
8
8.6
58
8.1
8
8.6
52
Feature Not Available
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management Platform Features
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Categories
Categories
Shared Categories
Oracle Field Service Cloud and ServicePower are categorized as Field Service Management
Unique Categories
Oracle Field Service Cloud has no unique categories
ServicePower is categorized as Workforce Management
Reviews
Reviewers' Company Size
Oracle Field Service Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServicePower
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
8.0%
Retail
7.2%
Consumer Services
6.4%
Higher Education
4.8%
Telecommunications
4.0%
Other
69.6%
Insurance
29.4%
Manufacturing
11.8%
Utilities
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
35.3%
Alternatives
Discussions
Oracle Field Service Cloud has no discussions with answers
ServicePower has no discussions with answers
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