# Oracle EBS CRM vs Spotler CRM Comparison | | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | | **Total Reviews** | 251 | 147 | | **Largest Market Segment** | Enterprise (45.4% of reviews) | Small-Business (89.1% of reviews) | | **Entry Level Price** | No pricing available | $0 per month | --- ## Top Pros & Cons ### Oracle EBS CRM Pros: - Integration (3 reviews) - Customer Management (2 reviews) Cons: - Learning Curve (2 reviews) - Limited Features (2 reviews) ### Spotler CRM Pros: - Automation (2 reviews) - Ease of Use (2 reviews) Cons: - Integration Issues (2 reviews) - Lack of Integrations (2 reviews) --- ## Ratings Comparison | Rating | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Meets Requirements** | 8.5 (198 reviews) | 8.4 (124 reviews) | | **Ease of Use** | 8.0 (197 reviews) | 8.9 (126 reviews) | | **Ease of Setup** | 7.8 (65 reviews) | 9.0 (64 reviews) | | **Ease of Admin** | 8.2 (44 reviews) | 9.0 (65 reviews) | | **Quality of Support** | 8.0 (177 reviews) | 9.0 (118 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (43 reviews) | 9.1 (62 reviews) | | **Product Direction (% positive)** | 6.6 (189 reviews) | 8.5 (127 reviews) | --- ## Pricing ### Oracle EBS CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Spotler CRM #### Entry-Level Pricing Plan: Free Price: $0 per month Description: Free forever! Key Features: - Two Users - 100 Company Records - Unlimited Contacts [Browse all 4 editions](https://www.g2.com/products/spotler-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | 8.3/10 | 178 | | **Spotler CRM** | 8.3/10 | 109 | #### Sales Force Automation | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Contact & Account Management** | 8.5 (129 reviews) ✓ Verified | 8.8 (95 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 8.2 (106 reviews) ✓ Verified | 9.0 (8 reviews) | | **Opportunity & Pipeline Mgmt.** | 8.2 (112 reviews) ✓ Verified | 8.4 (78 reviews) ✓ Verified | | **Task / Activity Management** | 8.2 (131 reviews) ✓ Verified | 8.5 (95 reviews) ✓ Verified | | **Territory & Quota Management** | 8.3 (109 reviews) ✓ Verified | 8.0 (34 reviews) ✓ Verified | | **Desktop Integration** | 8.3 (124 reviews) ✓ Verified | 7.6 (52 reviews) ✓ Verified | | **Product & Price List Management** | 8.0 (117 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | | **Quote & Order Management** | 8.2 (116 reviews) ✓ Verified | 8.1 (31 reviews) ✓ Verified | | **Customer Contract Management** | 8.5 (116 reviews) ✓ Verified | 8.6 (51 reviews) | #### Marketing Automation | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Email Marketing** | 8.3 (99 reviews) ✓ Verified | 7.7 (41 reviews) ✓ Verified | | **Campaign Management** | 8.2 (97 reviews) ✓ Verified | 7.7 (37 reviews) ✓ Verified | | **Lead Management** | 8.3 (103 reviews) ✓ Verified | 8.5 (51 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.2 (96 reviews) ✓ Verified | 7.6 (29 reviews) ✓ Verified | #### Customer Support | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Case Management** | 8.1 (110 reviews) ✓ Verified | 8.7 (44 reviews) ✓ Verified | | **Customer Support Portal** | 8.1 (119 reviews) ✓ Verified | 8.7 (45 reviews) ✓ Verified | | **Knowledge Base** | 8.3 (120 reviews) ✓ Verified | 8.7 (36 reviews) ✓ Verified | | **Call Center Features** | 8.1 (98 reviews) ✓ Verified | 8.4 (32 reviews) ✓ Verified | | **Support Analytics** | 8.1 (109 reviews) ✓ Verified | 8.5 (37 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Reporting** | 8.1 (118 reviews) ✓ Verified | 8.2 (77 reviews) ✓ Verified | | **Dashboards** | 8.2 (125 reviews) ✓ Verified | 8.7 (85 reviews) ✓ Verified | | **Forecasting** | 8.3 (112 reviews) ✓ Verified | 8.4 (50 reviews) ✓ Verified | #### Mobile & Social | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Social Collaboration Features** | 8.1 (85 reviews) ✓ Verified | 7.6 (7 reviews) | | **Social Network Integration** | Feature Not Available | 7.6 (7 reviews) | | **Mobile User Support** | 8.1 (89 reviews) ✓ Verified | 8.0 (41 reviews) ✓ Verified | #### Platform | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Customization** | 8.4 (36 reviews) ✓ Verified | 8.5 (40 reviews) ✓ Verified | | **Workflow Capability** | 8.4 (40 reviews) ✓ Verified | 8.8 (7 reviews) | | **User, Role, and Access Management** | 8.2 (41 reviews) ✓ Verified | 8.7 (40 reviews) ✓ Verified | | **Internationalization** | 8.5 (36 reviews) ✓ Verified | 7.9 (18 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.3 (39 reviews) ✓ Verified | 8.2 (13 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.9 (37 reviews) ✓ Verified | 8.5 (23 reviews) ✓ Verified | | **Performance and Reliability** | 8.5 (39 reviews) ✓ Verified | 9.2 (42 reviews) ✓ Verified | | **Output Document Generation** | 8.5 (38 reviews) ✓ Verified | 8.3 (25 reviews) | #### Integration | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Data Import & Export Tools** | 8.7 (39 reviews) ✓ Verified | 8.2 (35 reviews) ✓ Verified | | **Integration APIs** | 8.3 (37 reviews) ✓ Verified | 7.8 (17 reviews) ✓ Verified | | **Breadth of Partner Applications** | 8.3 (36 reviews) ✓ Verified | 7.4 (15 reviews) ✓ Verified | #### Generative AI | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **AI Text Generation** | 8.6 (13 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Help Desk | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | N/A | N/A | | **Spotler CRM** | N/A | N/A | #### Ticket and Case Management | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Ticket creation user experience** | Not enough data | Feature Not Available | | **Ticket response user experience** | Not enough data | Feature Not Available | | **Workflow** | Not enough data | Not enough data | | **Response Automation** | Not enough data | Not enough data | | **SLA Management** | Not enough data | Not enough data | | **Attachments/Screencasts** | Not enough data | Not enough data | | **Ticket Collaboration** | Not enough data | Not enough data | | **Customer and Contacts Database** | Not enough data | Not enough data | #### Generative AI | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Help Desk | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Communication Channels | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Customer Portal** | Not enough data | Feature Not Available | | **Email to Case** | Not enough data | Not enough data | | **Chat/Live Support** | Not enough data | Feature Not Available | | **Social Integration** | Not enough data | Not enough data | | **Voice** | Not enough data | Not enough data | #### Platform | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Mobile User Support** | Not enough data | Not enough data | | **Customization ** | Not enough data | Feature Not Available | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | N/A | N/A | | **Spotler CRM** | N/A | N/A | #### Lead Generation | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Email Template Builder | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | N/A | N/A | | **Spotler CRM** | N/A | N/A | #### Templates | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Text and Themes** | Not enough data | Not enough data | | **Stock Images** | Not enough data | Feature Not Available | | **Proofing** | Not enough data | Not enough data | | **Mobile Responsive** | Not enough data | Not enough data | #### Edit | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Pre-Made** | Not enough data | Not enough data | | **Build** | Not enough data | Not enough data | | **HTML** | Not enough data | Feature Not Available | #### Logistics | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Analytics** | Not enough data | Not enough data | | **Issues** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Shareable Link** | Not enough data | Not enough data | #### Generative AI | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Template Builder | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Lead Capture | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | N/A | N/A | | **Spotler CRM** | N/A | N/A | #### Lead Monitoring | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Features** | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | | **Identification** | Not enough data | Feature Not Available | #### Agentic AI - Lead Capture | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Capture | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Mobile** | Not enough data | Feature Not Available | | **Websites** | Not enough data | Not enough data | | **Social Media** | Not enough data | Not enough data | | **Data** | Not enough data | Feature Not Available | #### Analytics | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Export/Import** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | #### Customization | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Forms** | Not enough data | Not enough data | | **Personalization** | Not enough data | Feature Not Available | | **Templates** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Oracle EBS CRM** | N/A | N/A | | **Spotler CRM** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Data Sourcing** | Not enough data | Feature Not Available | | **Exporting & Sharing Data** | Not enough data | Feature Not Available | | **Multi-Device Data Visualization** | Not enough data | Feature Not Available | | **Interactive Dashboards** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Predictive Analytics | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Lead Scoring** | Not enough data | Feature Not Available | | **Opportunity Scoring** | Not enough data | Feature Not Available | | **Risk Analysis** | Not enough data | Feature Not Available | | **Live Forecasting** | Not enough data | Not enough data | #### Sales Management | Feature | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | | **Sales Gamification** | Not enough data | Feature Not Available | | **Account-Based Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Spotler CRM (4):** [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Help Desk Software](https://www.g2.com/categories/help-desk), [Lead Capture Software](https://www.g2.com/categories/lead-capture) --- ## Reviewer Demographics ### By Company Size | Segment | Oracle EBS CRM | Spotler CRM | |---|---|---| | **Small-Business** | 23.5% | 89.1% | | **Mid-Market** | 31.1% | 9.4% | | **Enterprise** | 45.4% | 1.4% | ### By Industry #### Oracle EBS CRM - **Retail:** 7.1% - **Information Technology and Services:** 5.9% - **Higher Education:** 5.5% - **Computer Software:** 5.0% - **Marketing and Advertising:** 4.2% - **Telecommunications:** 4.2% - **Hospital & Health Care:** 3.4% - **Financial Services:** 3.4% - **Accounting:** 2.9% - **Consumer Goods:** 2.5% - **Other:** 55.9% #### Spotler CRM - **Information Technology and Services:** 13.5% - **Financial Services:** 5.7% - **Health, Wellness and Fitness:** 5.7% - **Insurance:** 4.3% - **Computer Software:** 3.5% - **Mechanical or Industrial Engineering:** 2.8% - **Marketing and Advertising:** 2.8% - **Education Management:** 2.8% - **Hospitality:** 2.8% - **Hospital & Health Care:** 2.8% - **Other:** 53.2% --- ## Alternatives ### Alternatives to Oracle EBS CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25836 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews) ### Alternatives to Spotler CRM - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25836 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews) --- ## Top Discussions ### Oracle EBS CRM - Title: [What CRM does Oracle use?](https://www.g2.com/discussions/oracle-ebs-crm-what-crm-does-oracle-use) — 2 comments > **Top comment:** "Oracle Advertising and Customer Experience (CX) is the name of Oracle's CRM system in the cloud." - Title: [What is Oracle EBS system?](https://www.g2.com/discussions/what-is-oracle-ebs-system) — 2 comments > **Top comment:** "Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization." - Title: [Does Oracle have a CRM?](https://www.g2.com/discussions/does-oracle-have-a-crm) — 2 comments > **Top comment:** "Yes" - Title: [How can Zoho CRM help a business that manages real-time data and automation?](https://www.g2.com/discussions/how-can-zoho-crm-help-a-business-that-manages-real-time-data-and-automation) — 1 comment, 1 upvote > **Top comment:** "Zoho CRM can be incredibly beneficial for businesses that manager data and automation in several ways: - RT Data Management Centralized Data Repository, RT..." - Title: [What is Oracle EBS CRM used for?](https://www.g2.com/discussions/what-is-oracle-ebs-crm-used-for) — 1 comment > **Top comment:** "Oracle EBS CRM helps users or companies to run marketing campaign by sendind emails. It also track sale and leads depends on customers needs. It manage the..." ### Spotler CRM - Title: [How do you input branch locations of a company. You can't enter the same account name twice.](https://www.g2.com/discussions/32987-how-do-you-input-branch-locations-of-a-company-you-can-t-enter-the-same-account-name-twice) — 1 comment, 1 upvote > **Top comment:** "Hi David! You have a couple of options depending on how you interact with the different branches of a company. One option is to name an account by..." - Title: [Can I access the system on my smartphone?](https://www.g2.com/discussions/can-i-access-the-system-on-my-smartphone) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Really Simple Systems CRM run on all desktops and laptops as well as any smartphone devices or tablet, functioning as a mobile CRM that will adapt to the..." - Title: [How safe is my data?](https://www.g2.com/discussions/how-safe-is-my-data-f3f8c20c-1d08-4681-8827-9f6bd958d895) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "It is very safe. We host 1,000’s of people’s data including lawyers and government agencies and we take data security very seriously. The data is legally..." - Title: [What is Cloud CRM?](https://www.g2.com/discussions/what-is-cloud-crm) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Traditionally, all CRM systems were in-house applications, that is they were installed and ran on servers within the organisation. Nowadays, newer CRM..." - Title: [What's the catch with the Free ECRM?](https://www.g2.com/discussions/1586-what-s-the-catch-with-the-free-ecrm) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "There isn’t one – honest! With Really Simple Systems Free CRM, you are limited to two Users, 100 Accounts (Companies) and 100Mb document storage (for Word..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-ebs-crm-vs-spotler-crm)