Compare Oracle EBS CRM and Oracle Siebel 
At a Glance
Market Segments
Enterprise (47.3% of reviews)
Enterprise (63.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle EBS CRM
Star Rating
(236)3.9 out of 5
Market Segments
Enterprise (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle EBS CRMOracle Siebel
Star Rating
(450)3.5 out of 5
Market Segments
Enterprise (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelOracle EBS CRM vs Oracle Siebel
When assessing the two solutions, reviewers found Oracle EBS CRM easier to use, set up, and administer. Reviewers also preferred doing business with Oracle EBS CRM overall.
- Reviewers felt that Oracle EBS CRM meets the needs of their business better than Oracle Siebel.
- When comparing quality of ongoing product support, reviewers felt that Oracle EBS CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Oracle EBS CRM over Oracle Siebel.
Pricing
Entry-Level Pricing
Oracle EBS CRM
No pricing availableOracle Siebel
No pricing availableFree Trial
Oracle EBS CRM
No trial information availableOracle Siebel
No trial information availableRatings
Meets Requirements
8.5
185
7.6
337
Ease of Use
8.0
184
6.7
341
Ease of Setup
7.8
51
6.3
100
Ease of Admin
8.2
44
6.6
97
Quality of Support
7.9
164
7.2
300
Has the product been a good partner in doing business?
8.5
43
7.1
94
Product Direction (% positive)
6.5
180
4.9
335
Features by Category
Sales Force Automation
8.5
122
|
Verified
7.6
222
|
Verified
8.2
101
|
Verified
7.3
163
|
Verified
8.2
109
|
Verified
7.3
204
|
Verified
8.2
125
|
Verified
7.5
232
|
Verified
8.3
107
|
Verified
7.4
177
|
Verified
8.3
121
|
Verified
7.3
198
|
Verified
8.0
114
|
Verified
7.3
186
|
Verified
8.2
113
|
Verified
7.5
187
|
Verified
8.4
110
|
Verified
7.6
192
|
Verified
Marketing Automation
8.3
97
|
Verified
7.3
155
|
Verified
8.1
95
|
Verified
7.5
162
|
Verified
8.3
101
|
Verified
7.4
168
|
Verified
8.2
95
|
Verified
7.6
140
|
Verified
Customer Support
8.1
108
|
Verified
7.9
177
|
Verified
8.1
117
|
Verified
7.6
177
|
Verified
8.2
118
|
Verified
7.6
175
|
Verified
8.0
97
|
Verified
7.9
165
|
Verified
8.1
108
|
Verified
7.7
163
|
Verified
Reporting & Analytics
8.1
117
|
Verified
7.6
204
|
Verified
8.2
122
|
Verified
7.4
205
|
Verified
8.2
111
|
Verified
7.5
174
|
Verified
Mobile & Social
8.1
84
|
Verified
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
8.1
87
|
Verified
7.4
122
|
Verified
Platform
8.4
36
|
Verified
7.3
64
|
Verified
8.4
40
|
Verified
7.8
70
|
Verified
8.2
41
|
Verified
8.0
66
|
Verified
8.5
36
|
Verified
7.8
55
|
Verified
8.3
39
|
Verified
7.6
60
|
Verified
8.9
37
|
Verified
7.4
56
|
Verified
8.5
39
|
Verified
7.3
61
|
Verified
8.5
38
|
Verified
7.3
61
|
Verified
Integration
8.7
39
|
Verified
7.6
73
|
Verified
8.3
37
|
Verified
8.0
58
|
Verified
8.3
36
|
Verified
7.6
55
|
Verified
Generative AI
8.3
11
8.1
9
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle EBS CRM and Oracle Siebel are categorized as CRM
Unique Categories
Oracle EBS CRM has no unique categories
Oracle Siebel has no unique categories
Reviews
Reviewers' Company Size
Oracle EBS CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
7.6%
Higher Education
5.8%
Information Technology and Services
5.4%
Computer Software
4.9%
Telecommunications
4.5%
Other
71.9%
Information Technology and Services
13.1%
Telecommunications
8.6%
Computer Software
8.6%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Alternatives
Discussions
What CRM does Oracle use?
2 Comments
A
Oracle CX CloudRead more
What is Oracle EBS system?
2 Comments
AP
Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization.Read more
Does Oracle have a CRM?
2 Comments
IJ
Yes, Oracle has a CRM (Customer Relationship Management) system. It is part of Oracle's larger suite of software solutions.Read more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
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