Compare Oracle EBS CRM and Oracle Sales Cloud 
At a Glance
Market Segments
Enterprise (47.3% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
No pricing available
$65/ month per user
Oracle EBS CRM
Star Rating
(236)3.9 out of 5
Market Segments
Enterprise (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle EBS CRMOracle Sales Cloud
Star Rating
(148)3.8 out of 5
Market Segments
Enterprise (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
$65/ month per user
Browse all 4 pricing plansOracle EBS CRM vs Oracle Sales Cloud
When assessing the two solutions, reviewers found Oracle EBS CRM easier to use, set up, and administer. Reviewers also preferred doing business with Oracle EBS CRM overall.
- Reviewers felt that Oracle EBS CRM meets the needs of their business better than Oracle Sales Cloud.
- When comparing quality of ongoing product support, reviewers felt that Oracle EBS CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Oracle Sales Cloud over Oracle EBS CRM.
Pricing
Entry-Level Pricing
Oracle EBS CRM
No pricing availableOracle Sales Cloud
Professional Edition
$65
/ month per user
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics
Free Trial
Oracle EBS CRM
No trial information availableOracle Sales Cloud
No trial information availableRatings
Meets Requirements
8.5
185
7.9
104
Ease of Use
8.0
184
7.6
103
Ease of Setup
7.8
51
6.7
61
Ease of Admin
8.2
44
6.8
54
Quality of Support
7.9
164
7.4
97
Has the product been a good partner in doing business?
8.5
43
7.1
51
Product Direction (% positive)
6.5
180
7.9
99
Features by Category
Sales Force Automation
8.5
122
|
Verified
7.7
80
|
Verified
8.2
101
|
Verified
7.7
60
|
Verified
8.2
109
|
Verified
7.5
79
|
Verified
8.2
125
|
Verified
7.7
77
|
Verified
8.3
107
|
Verified
7.3
68
|
Verified
8.3
121
|
Verified
7.5
71
|
Verified
8.0
114
|
Verified
7.5
70
|
Verified
8.2
113
|
Verified
7.5
68
|
Verified
8.4
110
|
Verified
7.6
62
|
Verified
Marketing Automation
8.3
97
|
Verified
7.3
56
|
Verified
8.1
95
|
Verified
Feature Not Available
8.3
101
|
Verified
7.6
65
|
Verified
8.2
95
|
Verified
Feature Not Available
Customer Support
8.1
108
|
Verified
7.4
60
|
Verified
8.1
117
|
Verified
7.5
61
|
Verified
8.2
118
|
Verified
7.5
63
|
Verified
8.0
97
|
Verified
7.1
56
|
Verified
8.1
108
|
Verified
7.3
57
|
Verified
Reporting & Analytics
8.1
117
|
Verified
7.7
73
|
Verified
8.2
122
|
Verified
7.7
73
|
Verified
8.2
111
|
Verified
7.7
65
|
Verified
Mobile & Social
8.1
84
|
Verified
7.6
61
|
Verified
Feature Not Available
Feature Not Available
8.1
87
|
Verified
7.4
65
|
Verified
Platform
8.4
36
|
Verified
7.3
49
|
Verified
8.4
40
|
Verified
7.2
45
|
Verified
8.2
41
|
Verified
7.5
50
|
Verified
8.5
36
|
Verified
7.5
38
|
Verified
8.3
39
|
Verified
7.5
47
|
Verified
8.9
37
|
Verified
7.3
45
|
Verified
8.5
39
|
Verified
7.4
51
|
Verified
8.5
38
|
Verified
7.4
37
|
Verified
Integration
8.7
39
|
Verified
7.0
49
|
Verified
8.3
37
|
Verified
7.0
46
|
Verified
8.3
36
|
Verified
7.1
38
|
Verified
Generative AI
8.3
11
7.8
17
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Categories
Categories
Shared Categories
Oracle EBS CRM and Oracle Sales Cloud are categorized as CRM
Unique Categories
Oracle EBS CRM has no unique categories
Oracle Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Oracle EBS CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
7.6%
Higher Education
5.8%
Information Technology and Services
5.4%
Computer Software
4.9%
Telecommunications
4.5%
Other
71.9%
Information Technology and Services
18.2%
Computer Software
9.8%
Automotive
3.8%
Financial Services
3.8%
Accounting
3.0%
Other
61.4%
Alternatives
Discussions
What CRM does Oracle use?
2 Comments
A
Oracle CX CloudRead more
What is Oracle EBS system?
2 Comments
AP
Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization.Read more
Does Oracle have a CRM?
2 Comments
IJ
Yes, Oracle has a CRM (Customer Relationship Management) system. It is part of Oracle's larger suite of software solutions.Read more
feature wise which product is good Siebel or Oracle sales cloud ??
1 Comment
BH
It’s impossible to provide any useful answer to this question without further context of your specific needs, as the best solution for you depends on your...Read more
What is the technology of Oracle Sales Cloud
1 Comment
SC
Oracle Sales Cloud is a modern CX package/solution that uses a variety of technologies that are collectively based on Oracle FUSION and an Oracle Database....Read more
How does Oracle Sales Cloud help sales managers drive performance and increase sales?
1 Comment
BR
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present...Read more
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