# Oracle EBS CRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with a star rating of 4.6 compared to Oracle EBS CRM's 3.9. Users appreciate the intuitive interface and customizable pipeline management, which allows them to track leads and opportunities effectively.
- **According to verified reviews** , implementation is a strong suit for monday CRM, with users highlighting its quick setup process and ease of onboarding. In contrast, Oracle EBS CRM users mention some challenges with configuration, which can slow down the initial setup.
- **Users say** that monday CRM offers superior support, reflected in its quality ratings. Reviewers have noted the helpfulness of the support team and the availability of resources, while Oracle EBS CRM users have expressed a desire for more responsive support options.
- **Reviewers mention** that both products provide solid features for managing customer relationships, but Oracle EBS CRM shines in its campaign management tools and customer insights, which help users personalize outreach and improve ROI. Users have praised its ability to keep all departments connected and track the full history of interactions.
- **G2 reviewers highlight** that monday CRM is particularly well-suited for small to mid-sized businesses, with essential features and integrations that cater to their needs. In contrast, Oracle EBS CRM is more geared towards enterprise-level users, which may not be as beneficial for smaller operations.
- **According to recent feedback** , both products have their strengths in reporting and analytics, but monday CRM's visual progress indicators and customizable dashboards are frequently praised for their clarity and ease of use, making it easier for users to generate insights at a glance.



| | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 251 | 1,175 | 
| **Largest Market Segment** | Enterprise (45.4% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | No pricing available | $12.00 Per Month | 

---
## Top Pros & Cons

### Oracle EBS CRM

Pros:
- Integration (3 reviews)
- Customer Management (2 reviews)

Cons:
- Learning Curve (2 reviews)
- Limited Features (2 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (78 reviews)

---
## Ratings Comparison
| Rating | Oracle EBS CRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.5 (198 reviews) | 8.6 (829 reviews) | 
  | **Ease of Use** | 8.0 (197 reviews) | 8.9 (892 reviews) | 
  | **Ease of Setup** | 7.8 (65 reviews) | 8.5 (681 reviews) | 
  | **Ease of Admin** | 8.2 (44 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 8.0 (177 reviews) | 8.4 (736 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (43 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 6.6 (189 reviews) | 9.3 (803 reviews) | 

---
## Pricing

### Oracle EBS CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Oracle EBS CRM** | 8.3/10 | 178 |
| **monday CRM** | 7.9/10 | 733 |

#### Sales Force Automation

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.5 (129 reviews) ✓ Verified | 8.6 (563 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 8.2 (106 reviews) ✓ Verified | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.2 (112 reviews) ✓ Verified | 8.6 (568 reviews) | 
| **Task / Activity Management** | 8.2 (131 reviews) ✓ Verified | 8.8 (591 reviews) | 
| **Territory & Quota Management** | 8.3 (109 reviews) ✓ Verified | 7.6 (443 reviews) | 
| **Desktop Integration** | 8.3 (124 reviews) ✓ Verified | 8.3 (498 reviews) | 
| **Product & Price List Management** | 8.0 (117 reviews) ✓ Verified | 7.7 (448 reviews) | 
| **Quote & Order Management** | 8.2 (116 reviews) ✓ Verified | 7.5 (451 reviews) | 
| **Customer Contract Management** | 8.5 (116 reviews) ✓ Verified | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 8.3 (99 reviews) ✓ Verified | 7.6 (465 reviews) | 
| **Campaign Management** | 8.2 (97 reviews) ✓ Verified | 7.7 (464 reviews) | 
| **Lead Management** | 8.3 (103 reviews) ✓ Verified | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | 8.2 (96 reviews) ✓ Verified | 7.5 (438 reviews) | 

#### Customer Support

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Case Management** | 8.1 (110 reviews) ✓ Verified | 8.2 (472 reviews) | 
| **Customer Support Portal** | 8.1 (119 reviews) ✓ Verified | 7.8 (410 reviews) | 
| **Knowledge Base** | 8.3 (120 reviews) ✓ Verified | 8.2 (434 reviews) | 
| **Call Center Features** | 8.1 (98 reviews) ✓ Verified | 7.0 (393 reviews) | 
| **Support Analytics** | 8.1 (109 reviews) ✓ Verified | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Reporting** | 8.1 (118 reviews) ✓ Verified | 8.2 (518 reviews) | 
| **Dashboards** | 8.2 (125 reviews) ✓ Verified | 8.7 (571 reviews) | 
| **Forecasting** | 8.3 (112 reviews) ✓ Verified | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (85 reviews) ✓ Verified | 7.9 (390 reviews) | 
| **Social Network Integration** | Feature Not Available | 7.3 (345 reviews) | 
| **Mobile User Support** | 8.1 (89 reviews) ✓ Verified | 7.7 (471 reviews) | 

#### Platform

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Customization** | 8.4 (36 reviews) ✓ Verified | 8.7 (533 reviews) | 
| **Workflow Capability** | 8.4 (40 reviews) ✓ Verified | 8.7 (525 reviews) | 
| **User, Role, and Access Management** | 8.2 (41 reviews) ✓ Verified | 8.6 (518 reviews) | 
| **Internationalization** | 8.5 (36 reviews) ✓ Verified | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | 8.3 (39 reviews) ✓ Verified | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 8.9 (37 reviews) ✓ Verified | 8.0 (474 reviews) | 
| **Performance and Reliability** | 8.5 (39 reviews) ✓ Verified | 8.5 (510 reviews) | 
| **Output Document Generation** | 8.5 (38 reviews) ✓ Verified | 7.8 (437 reviews) | 

#### Integration

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.7 (39 reviews) ✓ Verified | 8.2 (469 reviews) | 
| **Integration APIs** | 8.3 (37 reviews) ✓ Verified | 7.9 (420 reviews) | 
| **Breadth of Partner Applications** | 8.3 (36 reviews) ✓ Verified | 8.0 (414 reviews) | 

#### Generative AI

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | 8.6 (13 reviews) | 7.1 (316 reviews) | 

#### Agentic AI - CRM

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (62 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (62 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (59 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (61 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (60 reviews) | 
| **Decision Making** | Not enough data | 7.1 (61 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Oracle EBS CRM** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Oracle EBS CRM** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Oracle EBS CRM | monday CRM | 
|---|---|---|
| **Small-Business** | 23.5% | 78.6% | 
| **Mid-Market** | 31.1% | 18.6% | 
| **Enterprise** | 45.4% | 2.9% | 

### By Industry

#### Oracle EBS CRM

- **Retail:** 7.1%
- **Information Technology and Services:** 5.9%
- **Higher Education:** 5.5%
- **Computer Software:** 5.0%
- **Marketing and Advertising:** 4.2%
- **Telecommunications:** 4.2%
- **Hospital & Health Care:** 3.4%
- **Financial Services:** 3.4%
- **Accounting:** 2.9%
- **Consumer Goods:** 2.5%
- **Other:** 55.9%

#### monday CRM

- **Marketing and Advertising:** 12.5%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.7%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.4%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Oracle EBS CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13848 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3074 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13848 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3074 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (836 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2044 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (664 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)

---
## Top Discussions

### Oracle EBS CRM

- Title: [What CRM does Oracle use?](https://www.g2.com/discussions/oracle-ebs-crm-what-crm-does-oracle-use) — 2 comments
  > **Top comment:** "Oracle Advertising and Customer Experience (CX) is the name of Oracle's CRM system in the cloud."
- Title: [What is Oracle EBS system?](https://www.g2.com/discussions/what-is-oracle-ebs-system) — 2 comments
  > **Top comment:** "Its ERP suit for managing big business process  like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization."
- Title: [Does Oracle have a CRM?](https://www.g2.com/discussions/does-oracle-have-a-crm) — 2 comments
  > **Top comment:** "Yes"
- Title: [How can Zoho CRM help a business that manages real-time data and automation?](https://www.g2.com/discussions/how-can-zoho-crm-help-a-business-that-manages-real-time-data-and-automation) — 1 comment, 1 upvote
  > **Top comment:** "Zoho CRM can be incredibly beneficial for businesses that manager data and automation in several ways:
- RT Data Management Centralized Data Repository, RT..."
- Title: [What is Oracle EBS CRM used for?](https://www.g2.com/discussions/what-is-oracle-ebs-crm-used-for) — 1 comment
  > **Top comment:** "Oracle EBS CRM helps users or companies to run marketing campaign by sendind emails. It also track sale and leads depends on customers needs. It  manage the..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-ebs-crm-vs-monday-crm)