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At a Glance
Market Segments
Enterprise (47.1% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Oracle CRM On Demand
Star Rating
(102)3.7 out of 5
Market Segments
Enterprise (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On DemandZoho CRM
Star Rating
(2,829)4.1 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle CRM On Demand has a lower ease of use rating (7.0) compared to Zoho CRM (8.2), indicating that Zoho's interface is more intuitive and user-friendly, which is crucial for everyday tasks.
- Reviewers mention that Zoho CRM excels in customer support, with a quality rating of 7.6, while Oracle CRM On Demand lags behind at 6.9, suggesting that users may find more responsive assistance with Zoho.
- G2 users highlight that Zoho CRM offers a free entry-level price, making it more accessible for small businesses, whereas Oracle CRM On Demand does not provide a free tier, which could be a barrier for startups.
- Users on G2 report that Zoho CRM's lead management features, rated at 8.3, significantly outperform Oracle's (7.3), showcasing Zoho's strength in nurturing and converting leads effectively.
- Reviewers say that Oracle CRM On Demand's sales force automation features, such as opportunity and pipeline management (7.4), are less robust compared to Zoho CRM's offerings (8.1), which may impact sales tracking and forecasting.
- Users report that Zoho CRM's marketing automation capabilities, particularly in email marketing (8.0) and campaign management (7.9), are superior to Oracle's (7.2 and 7.2 respectively), indicating a more effective tool for driving marketing efforts.
Pricing
Entry-Level Pricing
Oracle CRM On Demand
No pricing availableZoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Oracle CRM On Demand
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
7.7
73
8.4
2,401
Ease of Use
7.2
72
8.3
2,415
Ease of Setup
6.6
34
7.9
1,186
Ease of Admin
6.6
30
8.0
1,001
Quality of Support
7.0
67
7.6
2,195
Has the product been a good partner in doing business?
6.5
27
8.0
977
Product Direction (% positive)
4.9
69
8.0
2,338
Features by Category
Sales Force Automation
7.7
48
|
Verified
8.5
1615
|
Verified
7.5
36
|
Verified
8.3
866
|
Verified
7.5
44
|
Verified
8.2
1539
|
Verified
7.2
50
|
Verified
8.2
1615
|
Verified
6.9
35
|
Verified
7.8
1179
|
Verified
6.6
41
|
Verified
8.4
661
|
Verified
7.2
36
|
Verified
7.9
1210
|
Verified
7.0
34
|
Verified
8.0
1199
|
Verified
7.8
35
|
Verified
8.2
1311
|
Verified
Marketing Automation
7.4
39
|
Verified
8.0
1328
|
Verified
7.4
38
|
Verified
7.9
1291
|
Verified
7.4
43
|
Verified
8.3
1509
|
Verified
7.3
36
|
Verified
7.9
1117
|
Verified
Customer Support
7.7
38
|
Verified
8.0
1191
|
Verified
7.9
38
|
Verified
7.9
1194
|
Verified
7.9
38
|
Verified
7.9
1228
|
Verified
7.5
31
|
Verified
7.7
1062
|
Verified
7.5
38
|
Verified
8.0
1104
|
Verified
Reporting & Analytics
8.0
40
|
Verified
8.2
1490
|
Verified
8.0
41
|
Verified
8.2
1547
|
Verified
7.6
38
|
Verified
8.1
1046
|
Verified
Mobile & Social
Feature Not Available
8.1
1074
|
Verified
Feature Not Available
8.0
1085
|
Verified
7.3
29
|
Verified
8.0
1190
|
Verified
Platform
7.8
25
|
Verified
8.1
851
|
Verified
7.6
30
|
Verified
8.1
822
|
Verified
8.8
25
|
Verified
8.4
853
|
Verified
8.3
18
|
Verified
8.1
645
|
Verified
8.0
26
|
Verified
7.8
545
|
Verified
7.7
26
|
Verified
8.1
714
|
Verified
8.5
24
|
Verified
8.4
834
|
Verified
7.6
22
|
Verified
8.1
656
|
Verified
Integration
7.9
27
|
Verified
8.3
645
|
Verified
7.8
21
|
Verified
8.1
626
|
Verified
7.3
24
|
Verified
8.0
593
|
Verified
Generative AI
8.8
7
8.2
177
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
59
Not enough data
8.3
55
Not enough data
8.3
60
Pricing
Not enough data
8.0
62
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.3
88
Not enough data
7.7
83
Not enough data
8.3
86
Not enough data
8.3
83
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
89
Not enough data
8.2
85
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
56
|
Verified
Not enough data
8.7
55
|
Verified
Not enough data
8.7
55
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
7.6
16
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
59
|
Verified
Not enough data
8.7
57
Not enough data
8.7
44
Platform
Not enough data
8.7
63
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.7
61
|
Verified
Employee Features
Not enough data
8.9
64
|
Verified
Not enough data
8.7
66
|
Verified
Not enough data
8.8
66
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
69
Not enough data
8.7
70
Not enough data
8.8
70
Not enough data
8.8
70
Organization
Not enough data
8.6
71
Not enough data
8.4
70
Not enough data
8.5
70
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.5
72
Sales Analysis
Not enough data
8.4
66
Not enough data
8.4
70
Generative AI
Not enough data
8.0
25
Not enough data
7.9
25
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
159
Not enough data
8.8
155
Not enough data
8.3
145
Not enough data
8.1
140
Not enough data
8.8
153
Not enough data
8.8
152
Not enough data
8.5
147
Repeatability and Reportability
Not enough data
8.4
144
Not enough data
8.6
149
Not enough data
8.5
142
Not enough data
8.2
137
Not enough data
7.9
120
AI and Automation
Not enough data
8.2
146
Not enough data
8.4
145
Not enough data
8.2
139
Not enough data
8.1
133
Not enough data
7.7
125
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
51
Not enough data
8.5
50
Not enough data
8.5
52
Contracts
Not enough data
8.4
50
Not enough data
8.2
47
Not enough data
8.4
50
Revenue
Not enough data
8.5
51
Not enough data
8.4
50
Not enough data
8.4
47
Platform Basics
Not enough data
8.3
94
Not enough data
8.5
89
Not enough data
8.5
93
Not enough data
8.3
85
Not enough data
8.7
53
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
77
Not enough data
8.6
74
Not enough data
8.5
74
Not enough data
8.6
75
Not enough data
8.6
73
Collaboration
Not enough data
8.7
74
Not enough data
8.5
76
Not enough data
8.9
78
Not enough data
8.9
81
Not enough data
8.7
75
Not enough data
8.7
73
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
151
|
Verified
Not enough data
8.3
158
|
Verified
Not enough data
8.0
150
|
Verified
Not enough data
8.4
159
|
Verified
Personalization
Not enough data
8.5
175
|
Verified
Not enough data
8.6
176
|
Verified
Not enough data
8.6
182
|
Verified
Not enough data
8.4
169
|
Verified
Administrative
Not enough data
8.5
167
|
Verified
Not enough data
8.5
171
|
Verified
Not enough data
8.3
159
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
135
Not enough data
8.3
141
Not enough data
8.4
142
Customizations
Not enough data
8.7
146
Not enough data
8.7
143
Not enough data
8.8
144
Not enough data
8.7
140
Not enough data
8.6
145
Generative AI
Not enough data
7.6
58
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
142
Not enough data
8.4
146
Not enough data
8.2
139
Not enough data
8.6
151
Not enough data
8.5
142
Predictive Analytics
Not enough data
8.5
143
Not enough data
8.3
135
Not enough data
8.0
121
Not enough data
8.1
127
Sales Management
Not enough data
8.5
150
Not enough data
8.3
128
Not enough data
8.5
141
Not enough data
8.8
148
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle CRM On Demand and Zoho CRM are categorized as CRM
Unique Categories
Oracle CRM On Demand has no unique categories
Reviews
Reviewers' Company Size
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
10.2%
Higher Education
3.4%
Financial Services
3.4%
Computer & Network Security
3.4%
Other
62.5%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
9.0%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
Oracle CRM On Demand has no discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
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AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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