# Oracle CRM On Demand vs SuiteCRM Comparison | | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 109 | 102 | | **Largest Market Segment** | Enterprise (46.8% of reviews) | Small-Business (64.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Oracle CRM On Demand Pros: - Ease of Use (2 reviews) - Easy Integration (2 reviews) Cons: - Limited Customization (2 reviews) - Not Intuitive (2 reviews) ### SuiteCRM Pros: - Customizability (3 reviews) - Ease of Use (3 reviews) Cons: - Poor Design (3 reviews) - Integration Issues (2 reviews) --- ## Ratings Comparison | Rating | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Meets Requirements** | 7.8 (80 reviews) | 8.6 (82 reviews) | | **Ease of Use** | 7.3 (79 reviews) | 7.9 (82 reviews) | | **Ease of Setup** | 7.0 (40 reviews) | 8.3 (41 reviews) | | **Ease of Admin** | 6.6 (31 reviews) | 8.2 (35 reviews) | | **Quality of Support** | 7.2 (73 reviews) | 8.0 (75 reviews) | | **Has the product been a good partner in doing business?** | 6.6 (28 reviews) | 8.8 (34 reviews) | | **Product Direction (% positive)** | 5.1 (76 reviews) | 8.5 (79 reviews) | --- ## Pricing ### Oracle CRM On Demand #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SuiteCRM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Oracle CRM On Demand** | 7.7/10 | 74 | | **SuiteCRM** | 8.2/10 | 82 | #### Sales Force Automation | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Contact & Account Management** | 7.8 (52 reviews) ✓ Verified | 9.0 (69 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.7 (39 reviews) ✓ Verified | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 7.6 (47 reviews) ✓ Verified | 8.6 (65 reviews) ✓ Verified | | **Task / Activity Management** | 7.4 (53 reviews) ✓ Verified | 8.4 (67 reviews) ✓ Verified | | **Territory & Quota Management** | 7.0 (37 reviews) ✓ Verified | 8.2 (57 reviews) ✓ Verified | | **Desktop Integration** | 6.7 (42 reviews) ✓ Verified | 8.3 (60 reviews) ✓ Verified | | **Product & Price List Management** | 7.4 (39 reviews) ✓ Verified | 8.2 (59 reviews) ✓ Verified | | **Quote & Order Management** | 7.1 (36 reviews) ✓ Verified | 8.3 (60 reviews) ✓ Verified | | **Customer Contract Management** | 7.8 (37 reviews) ✓ Verified | 8.3 (60 reviews) ✓ Verified | #### Marketing Automation | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Email Marketing** | 7.5 (41 reviews) ✓ Verified | 8.3 (55 reviews) ✓ Verified | | **Campaign Management** | 7.4 (39 reviews) ✓ Verified | 8.0 (57 reviews) ✓ Verified | | **Lead Management** | 7.5 (46 reviews) ✓ Verified | 8.8 (62 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.4 (38 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Case Management** | 7.7 (39 reviews) ✓ Verified | 8.1 (56 reviews) ✓ Verified | | **Customer Support Portal** | 8.0 (39 reviews) ✓ Verified | 8.0 (54 reviews) ✓ Verified | | **Knowledge Base** | 8.0 (40 reviews) ✓ Verified | 7.8 (57 reviews) ✓ Verified | | **Call Center Features** | 7.7 (33 reviews) ✓ Verified | 7.6 (53 reviews) ✓ Verified | | **Support Analytics** | 7.6 (39 reviews) ✓ Verified | 8.0 (55 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Reporting** | 8.0 (41 reviews) ✓ Verified | 8.4 (65 reviews) ✓ Verified | | **Dashboards** | 8.0 (42 reviews) ✓ Verified | 8.4 (68 reviews) ✓ Verified | | **Forecasting** | 7.6 (40 reviews) ✓ Verified | 7.9 (59 reviews) ✓ Verified | #### Mobile & Social | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Social Network Integration** | Feature Not Available | 8.1 (48 reviews) | | **Mobile User Support** | 7.3 (31 reviews) ✓ Verified | 8.2 (51 reviews) ✓ Verified | #### Platform | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Customization** | 7.7 (26 reviews) ✓ Verified | 8.6 (40 reviews) ✓ Verified | | **Workflow Capability** | 7.6 (30 reviews) ✓ Verified | 8.5 (40 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.8 (25 reviews) ✓ Verified | 8.8 (38 reviews) ✓ Verified | | **Internationalization** | 8.3 (18 reviews) ✓ Verified | 8.4 (34 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.0 (26 reviews) ✓ Verified | 8.4 (34 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (26 reviews) ✓ Verified | 8.7 (36 reviews) ✓ Verified | | **Performance and Reliability** | 8.4 (25 reviews) ✓ Verified | 8.6 (38 reviews) ✓ Verified | | **Output Document Generation** | 7.6 (22 reviews) ✓ Verified | 7.9 (36 reviews) ✓ Verified | #### Integration | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Data Import & Export Tools** | 7.9 (27 reviews) ✓ Verified | 8.4 (36 reviews) ✓ Verified | | **Integration APIs** | 7.8 (21 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.3 (24 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | #### Generative AI | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **AI Text Generation** | 8.8 (7 reviews) | 7.0 (5 reviews) | #### Agentic AI - CRM | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Oracle CRM On Demand** | N/A | N/A | | **SuiteCRM** | N/A | N/A | #### Customization | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Multi-page Forms** | Not enough data | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **Mobile Forms** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to SuiteCRM (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) --- ## Reviewer Demographics ### By Company Size | Segment | Oracle CRM On Demand | SuiteCRM | |---|---|---| | **Small-Business** | 18.1% | 64.5% | | **Mid-Market** | 35.1% | 25.8% | | **Enterprise** | 46.8% | 9.7% | ### By Industry #### Oracle CRM On Demand - **Information Technology and Services:** 15.8% - **Computer Software:** 11.6% - **Consulting:** 3.2% - **Higher Education:** 3.2% - **Financial Services:** 3.2% - **Computer & Network Security:** 3.2% - **Hospitality:** 2.1% - **Human Resources:** 2.1% - **Events Services:** 2.1% - **Electrical/Electronic Manufacturing:** 2.1% - **Other:** 51.6% #### SuiteCRM - **Information Technology and Services:** 15.2% - **Computer Software:** 9.8% - **Telecommunications:** 6.5% - **Accounting:** 5.4% - **Internet:** 5.4% - **Retail:** 3.3% - **Management Consulting:** 3.3% - **Entertainment:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.2% - **Other:** 44.6% --- ## Alternatives ### Alternatives to Oracle CRM On Demand - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) ### Alternatives to SuiteCRM - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (200 reviews) - [YetiForce CRM](https://www.g2.com/products/yetiforce-yetiforce-crm/reviews) — 4.4/5 stars (52 reviews) - [EspoCRM](https://www.g2.com/products/espocrm/reviews) — 4.6/5 stars (26 reviews) --- ## Top Discussions ### Oracle CRM On Demand No discussions available for this product. ### SuiteCRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-crm-on-demand-vs-suitecrm)