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Compare Oracle CRM On Demand and Oracle Siebel 
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At a Glance
Market Segments
Enterprise (47.1% of reviews)
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle CRM On Demand
Star Rating
(101)3.7 out of 5
Market Segments
Enterprise (47.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On DemandOracle Siebel
Star Rating
(445)3.5 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle CRM On Demand excels in Customization with a score of 7.8, allowing for tailored solutions that fit specific business needs, while Oracle Siebel, with a score of 7.3, offers less flexibility in this area.
- Reviewers mention that Oracle Siebel shines in Integration APIs, scoring 8.0, which facilitates seamless connections with other applications, whereas Oracle CRM On Demand scores slightly lower at 7.7, indicating fewer integration options.
- G2 users highlight the superior Performance and Reliability of Oracle CRM On Demand, scoring 8.5, which leads to a more stable user experience compared to Oracle Siebel's score of 7.3, where users have reported occasional performance issues.
- Users on G2 appreciate the Mobile User Support in both products, but Oracle Siebel scores higher at 7.3 compared to Oracle CRM On Demand's 7.1, indicating better mobile functionality and user experience on the go.
- Reviewers say that Oracle Siebel's Call Center Features are robust, scoring 7.8, which is higher than Oracle CRM On Demand's 7.4, making it a better choice for businesses that rely heavily on customer support operations.
- Users report that Oracle CRM On Demand's AI Text Generation feature is highly rated at 8.6, providing advanced capabilities for content creation, while Oracle Siebel's score of 7.7 suggests it may not be as innovative in this area.
Pricing
Entry-Level Pricing
Oracle CRM On Demand
No pricing availableOracle Siebel
No pricing availableFree Trial
Oracle CRM On Demand
No trial information availableOracle Siebel
No trial information availableRatings
Meets Requirements
7.7
73
7.6
334
Ease of Use
7.2
72
6.7
338
Ease of Setup
6.6
34
6.2
97
Ease of Admin
6.6
30
6.6
97
Quality of Support
7.0
67
7.1
297
Has the product been a good partner in doing business?
6.5
27
7.1
94
Product Direction (% positive)
4.9
69
4.9
332
Features by Category
Sales Force Automation
7.7
48
|
Verified
7.5
219
|
Verified
7.5
36
|
Verified
7.3
163
|
Verified
7.5
44
|
Verified
7.3
204
|
Verified
7.2
50
|
Verified
7.5
231
|
Verified
6.9
35
|
Verified
7.4
177
|
Verified
6.6
41
|
Verified
7.3
198
|
Verified
7.2
36
|
Verified
7.3
186
|
Verified
7.0
34
|
Verified
7.5
187
|
Verified
7.8
35
|
Verified
7.6
192
|
Verified
Marketing Automation
7.4
39
|
Verified
7.3
155
|
Verified
7.4
38
|
Verified
7.5
161
|
Verified
7.4
43
|
Verified
7.4
167
|
Verified
7.3
36
|
Verified
7.6
140
|
Verified
Customer Support
7.7
38
|
Verified
7.9
177
|
Verified
7.9
38
|
Verified
7.6
177
|
Verified
7.9
38
|
Verified
7.6
175
|
Verified
7.5
31
|
Verified
7.9
165
|
Verified
7.5
38
|
Verified
7.7
163
|
Verified
Reporting & Analytics
8.0
40
|
Verified
7.6
204
|
Verified
8.0
41
|
Verified
7.4
205
|
Verified
7.6
38
|
Verified
7.5
174
|
Verified
Mobile & Social
Feature Not Available
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
7.3
29
|
Verified
7.4
122
|
Verified
Platform
7.8
25
|
Verified
7.3
64
|
Verified
7.6
30
|
Verified
7.8
70
|
Verified
8.8
25
|
Verified
8.0
66
|
Verified
8.3
18
|
Verified
7.8
55
|
Verified
8.0
26
|
Verified
7.6
60
|
Verified
7.7
26
|
Verified
7.4
56
|
Verified
8.5
24
|
Verified
7.3
61
|
Verified
7.6
22
|
Verified
7.3
61
|
Verified
Integration
7.9
27
|
Verified
7.6
73
|
Verified
7.8
21
|
Verified
8.0
58
|
Verified
7.3
24
|
Verified
7.6
55
|
Verified
Generative AI
8.8
7
8.1
9
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle CRM On Demand and Oracle Siebel are categorized as CRM
Unique Categories
Oracle CRM On Demand has no unique categories
Oracle Siebel has no unique categories
Reviews
Reviewers' Company Size
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
10.2%
Higher Education
3.4%
Financial Services
3.4%
Computer & Network Security
3.4%
Other
62.5%
Information Technology and Services
13.2%
Computer Software
8.7%
Telecommunications
8.4%
Financial Services
5.9%
Retail
4.8%
Other
59.0%
Alternatives
Discussions
Oracle CRM On Demand has no discussions with answers
What language is Siebel written in?
3 Comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
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