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Compare Oracle CPQ and Salesforce Communications Cloud 
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At a Glance
Market Segments
Enterprise (53.5% of reviews)
Enterprise (57.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle CPQ
Star Rating
(266)4.0 out of 5
Market Segments
Enterprise (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CPQSalesforce Communications Cloud
Star Rating
(27)4.5 out of 5
Market Segments
Enterprise (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Communications CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle CPQ excels in its Visual Configuration feature, scoring 8.3, which allows for a more intuitive product visualization, while Salesforce Communications Cloud shines with a higher score of 9.5, indicating a superior user experience in visualizing complex configurations.
- Reviewers mention that Salesforce Communications Cloud offers better Ease of Setup with a score of 8.6 compared to Oracle CPQ's 6.9, suggesting that users find it easier to implement and integrate into their existing systems.
- G2 users highlight the Document Customization capabilities of Salesforce Communications Cloud, which scored 8.8, as being more flexible and user-friendly than Oracle CPQ's score of 8.1, making it easier for businesses to tailor documents to their branding needs.
- Users on G2 report that Oracle CPQ's Approval Workflow feature, with a score of 8.5, is effective but falls short compared to Salesforce Communications Cloud's 8.8, which is noted for its streamlined and efficient approval processes.
- Reviewers say that Salesforce Communications Cloud's Channel Partner Support is rated highly at 9.0, indicating strong capabilities in managing partner relationships, while Oracle CPQ's score of 8.4 suggests it may not be as robust in this area.
- Users report that Oracle CPQ's Configuration Rules feature, scoring 8.2, is effective but lacks the advanced capabilities of Salesforce Communications Cloud, which scored 8.9, indicating a more comprehensive approach to managing complex product configurations.
Pricing
Entry-Level Pricing
Oracle CPQ
No pricing availableSalesforce Communications Cloud
No pricing availableFree Trial
Oracle CPQ
No trial information availableSalesforce Communications Cloud
No trial information availableRatings
Meets Requirements
8.4
196
9.2
20
Ease of Use
7.8
195
8.8
21
Ease of Setup
7.2
116
8.6
18
Ease of Admin
7.2
104
8.9
18
Quality of Support
7.8
187
8.4
19
Has the product been a good partner in doing business?
7.8
102
8.9
18
Product Direction (% positive)
7.0
188
8.2
19
Features by Category
Configuration - cpq
8.5
107
|
Verified
9.1
11
8.3
102
|
Verified
9.1
11
8.3
109
|
Verified
8.9
11
8.5
106
|
Verified
8.8
10
8.3
101
|
Verified
9.5
10
Pricing
8.3
104
|
Verified
8.8
10
8.1
104
|
Verified
8.0
11
8.2
94
|
Verified
9.4
9
8.3
103
|
Verified
9.1
9
8.5
103
|
Verified
8.8
10
8.2
89
|
Verified
8.8
11
Quoting
8.1
97
8.3
10
8.1
99
|
Verified
8.8
11
8.3
103
|
Verified
8.8
11
8.2
92
|
Verified
9.1
11
8.2
83
|
Verified
9.1
11
Admin
7.9
59
|
Verified
9.3
10
8.1
58
|
Verified
9.2
10
8.2
58
|
Verified
9.2
10
7.4
56
|
Verified
9.6
8
Channels
8.1
79
|
Verified
7.0
9
8.3
76
|
Verified
9.0
7
8.5
47
|
Verified
9.2
8
Platform
7.9
53
|
Verified
9.0
10
7.9
52
|
Verified
9.2
10
8.1
44
|
Verified
9.2
10
8.4
59
|
Verified
9.3
10
7.7
55
|
Verified
9.3
9
Not enough data
Not enough data
Generative AI - cpq
8.0
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Document Creation
8.0
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.8
40
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Workflow
8.2
41
|
Verified
Not enough data
7.6
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
36
|
Verified
Not enough data
Administration and Platform
8.3
42
|
Verified
Not enough data
8.0
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
8.3
34
|
Verified
Not enough data
8.3
35
|
Verified
Not enough data
8.1
37
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
Integrated Revenue and Customer Management (IRCM) for CSPsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle CPQ and Salesforce Communications Cloud are categorized as CPQ
Unique Categories
Oracle CPQ is categorized as Proposal
Salesforce Communications Cloud is categorized as Integrated Revenue and Customer Management (IRCM) for CSPs and Quote-to-Cash
Reviews
Reviewers' Company Size
Oracle CPQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Communications Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Computer Software
8.9%
Retail
5.9%
Computer & Network Security
4.2%
Accounting
4.2%
Other
59.9%
Information Technology and Services
30.8%
Telecommunications
23.1%
Computer Software
11.5%
Consumer Electronics
7.7%
Public Safety
3.8%
Other
23.1%
Discussions
With which CRM applications does Oracle CPQ Cloud integrate?
5 Comments
DK
CPQ integrates with SFDC, Oracle Siebel, Oracle Commerce, Oracle Sales Cloud, Veeva CRM, MS CRM, and many other CRMRead more
Oracle CPQ has no more discussions with answers
What is communication cloud salesforce?
1 Comment
MS
Cloud communications are internet-based voice and data communications tools for businesses to manage applications, storage, and switching—all hosted by a...Read more
Salesforce Communications Cloud has no more discussions with answers
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