# Oracle Commerce vs commercetools Comparison

| | Oracle Commerce | commercetools | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 188 | 16 | 
| **Largest Market Segment** | Enterprise (46.3% of reviews) | Small-Business (35.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Oracle Commerce

Pros:
- Reliability (6 reviews)
- B2B (5 reviews)

Cons:
- Expensive (4 reviews)
- Not User-Friendly (4 reviews)

### commercetools

Pros:
- Customer Service (1 reviews)
- Customer Support (1 reviews)


---
## Ratings Comparison
| Rating | Oracle Commerce | commercetools | 
|---|---|---|
  | **Meets Requirements** | 8.5 (139 reviews) | 9.5 (10 reviews) | 
  | **Ease of Use** | 8.0 (140 reviews) | 9.2 (10 reviews) | 
  | **Ease of Setup** | 7.6 (60 reviews) | 9.4 (8 reviews) | 
  | **Ease of Admin** | 8.1 (50 reviews) | 8.8 (7 reviews) | 
  | **Quality of Support** | 8.1 (128 reviews) | 9.2 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (51 reviews) | 9.3 (7 reviews) | 
  | **Product Direction (% positive)** | 7.5 (135 reviews) | 10.0 (9 reviews) | 

---
## Pricing

### Oracle Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### commercetools

#### Entry-Level Pricing

Plan: commercetools Composable Commerce and Frontend

Price: Contact Us

Description: commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed. 

Key Features:
- https://commercetools.com/features/frontend

[Browse all 3 editions](https://www.g2.com/products/commercetools/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Oracle Commerce** | 8.3/10 | 132 |
| **commercetools** | 9.2/10 | 5 |

#### Headless Commerce

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Decoupling** | 8.8 (23 reviews) | Not enough data | 
| **REST APIs** | 8.7 (21 reviews) | Not enough data | 
| **Data Orchestration** | 8.4 (23 reviews) | Not enough data | 
| **Customization** | 9.0 (24 reviews) | Not enough data | 
| **Extensibility** | 9.2 (24 reviews) | Not enough data | 

#### Generative AI

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **AI Text Generation** | 8.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (5 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Storefront Design Tools** | 8.3 (84 reviews) | Not enough data | 
| **Product Visualization** | 8.0 (93 reviews) | Not enough data | 
| **Recommendations / Personalization** | 8.2 (97 reviews) | Not enough data | 
| **Promotions and Discounts** | 8.0 (92 reviews) | Not enough data | 
| **Shopping Cart Abandonment** | 7.8 (85 reviews) | Not enough data | 
| **Product Reviews** | 8.3 (79 reviews) | Not enough data | 
| **SEO** | 8.1 (83 reviews) | Feature Not Available | 

#### Product Catalog

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Content Management** | 8.3 (97 reviews) | Not enough data | 
| **Product Configuration** | 8.4 (90 reviews) | Not enough data | 
| **Product Search and Filtering** | 8.1 (93 reviews) | Not enough data | 
| **Intangible Products** | 8.1 (77 reviews) | Not enough data | 

#### Order Process

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Checkout Process** | 7.9 (93 reviews) | Not enough data | 
| **Shipping Options** | 8.4 (83 reviews) | Not enough data | 
| **Tax Display and Processing** | 8.3 (87 reviews) | Not enough data | 
| **Payment Processing** | 8.2 (91 reviews) | Not enough data | 
| **Order Management** | 8.4 (90 reviews) | Not enough data | 
| **Returns / Refunds** | 8.4 (81 reviews) | Not enough data | 
| **Inventory Management** | 8.5 (82 reviews) | Not enough data | 
| **Multi-Channel Fulfillment** | 8.3 (76 reviews) | Not enough data | 

#### Multi-Channel Support

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **Omnichannel** | 7.8 (90 reviews) | Not enough data | 
| **Mobile** | 7.8 (83 reviews) | Not enough data | 
| **Social Commerce** | 7.9 (78 reviews) | Not enough data | 
| **Customer Service** | 8.2 (91 reviews) | 9.7 (5 reviews) | 
| **Store Locator** | 8.0 (75 reviews) | Not enough data | 
| **3rd-Party Store Integration** | 7.8 (68 reviews) | Not enough data | 
| **B2B** | 8.4 (76 reviews) | Not enough data | 

#### Platform

| Feature | Oracle Commerce | commercetools | 
|---|---|---|
| **APIs** | 8.1 (83 reviews) | Not enough data | 
| **Customization** | 7.9 (92 reviews) | Not enough data | 
| **Integrations to Add-on Tools** | 8.1 (80 reviews) | 8.7 (5 reviews) | 
| **User Management** | 7.9 (95 reviews) | Not enough data | 
| **Reporting / Analytics** | 8.2 (78 reviews) | Not enough data | 
| **Security** | 8.4 (90 reviews) | Not enough data | 
| **Multi-Site Management** | 8.1 (81 reviews) | Not enough data | 
| **Admin Access Rights** | 8.3 (87 reviews) | Not enough data | 
| **Test-to-Product Migration** | 8.2 (81 reviews) | Not enough data | 
| **Internationalization** | 8.2 (73 reviews) | Not enough data | 
| **Cross Browser Support** | 8.0 (86 reviews) | Not enough data | 
| **Performance and Reliability** | 8.1 (102 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)




---
## Reviewer Demographics

### By Company Size

| Segment | Oracle Commerce | commercetools | 
|---|---|---|
| **Small-Business** | 28.4% | 35.7% | 
| **Mid-Market** | 25.3% | 28.6% | 
| **Enterprise** | 46.3% | 35.7% | 

### By Industry

#### Oracle Commerce

- **Retail:** 27.3%
- **Computer Software:** 7.3%
- **Accounting:** 5.5%
- **Information Technology and Services:** 4.8%
- **Apparel & Fashion:** 4.2%
- **Marketing and Advertising:** 3.0%
- **Consumer Goods:** 2.4%
- **Logistics and Supply Chain:** 1.8%
- **Internet:** 1.8%
- **Higher Education:** 1.8%
- **Other:** 40.0%

#### commercetools

- **Information Technology and Services:** 30.8%
- **Retail:** 15.4%
- **Luxury Goods & Jewelry:** 7.7%
- **Health, Wellness and Fitness:** 7.7%
- **Consumer Goods:** 7.7%
- **Consumer Electronics:** 7.7%
- **Computer Software:** 7.7%
- **Business Supplies and Equipment:** 7.7%
- **Banking:** 7.7%

---
## Alternatives

### Alternatives to Oracle Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews)

### Alternatives to commercetools

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Spryker Cloud Commerce OS](https://www.g2.com/products/spryker-cloud-commerce-os/reviews) — 4.4/5 stars (140 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) — 4.5/5 stars (37 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)

---
## Top Discussions

### Oracle Commerce

- Title: [What is Oracle Commerce used for?](https://www.g2.com/discussions/what-is-oracle-commerce-used-for) — 1 comment
  > **Top comment:** "Oracle Commerce is used to manage and run online stores, including products, pricing, promotions, and customer orders in one place."

### commercetools

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-commerce-vs-commercetools)