Compare Oracle Commerce Cloud and Salesforce B2C Commerce 
At a Glance
Market Segments
Mid-Market (36.4% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Oracle Commerce Cloud
Star Rating
(30)4.4 out of 5
Market Segments
Mid-Market (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle Commerce CloudSalesforce B2C Commerce
Star Rating
(571)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Oracle Commerce Cloud. Users appreciate its user-friendly interface and the seamless integration with the broader Salesforce ecosystem, which enhances their ability to manage sales and customer relationships effectively.
- According to verified reviews, Salesforce Commerce for B2C has a robust number of recent reviews, indicating a strong and active user base. Users highlight its personalization tools and efficient checkout process, which contribute to a smoother shopping experience, making it a preferred choice for many.
- Users say that while Oracle Commerce Cloud is also user-friendly, it tends to shine in environments where integration with existing systems is crucial. Reviewers mention its API-first architecture as a game-changer for developers, particularly for mid-sized B2B companies managing complex product catalogs.
- Reviewers mention that Salesforce Commerce for B2C offers a more comprehensive set of features for e-commerce, including effective inventory management and sales tracking. Users have noted that it effectively solved their inventory tracking issues, which is a significant advantage for businesses looking to streamline operations.
- According to recent feedback, Oracle Commerce Cloud is praised for its ease of access across platforms, making it a versatile option for users. However, it faces challenges in comparison to Salesforce Commerce for B2C when it comes to the breadth of features and overall satisfaction ratings.
- G2 reviewers highlight that while both platforms have similar scores in terms of meeting requirements, Salesforce Commerce for B2C is often seen as more scalable for enterprise-level e-commerce needs. Users appreciate its ability to handle complex sales processes and customer management in one unified system.
Pricing
Entry-Level Pricing
Oracle Commerce Cloud
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Oracle Commerce Cloud
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.6
17
8.6
342
Ease of Use
8.8
17
8.2
442
Ease of Setup
8.3
10
7.9
269
Ease of Admin
8.1
8
8.1
133
Quality of Support
9.0
16
8.3
323
Has the product been a good partner in doing business?
9.0
8
8.6
131
Product Direction (% positive)
9.3
16
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
Not enough data
8.1
98
Not enough data
8.4
102
Not enough data
8.4
99
Not enough data
8.4
103
Not enough data
8.4
101
Generative AI
Not enough data
8.0
83
Not enough data
7.9
87
Agentic AI - E-Commerce Platforms
Not enough data
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Merchandising/Marketing
8.1
12
8.2
217
8.2
11
8.2
163
7.4
12
8.2
232
7.8
13
8.0
223
7.8
9
7.7
210
7.3
11
8.0
209
7.9
11
8.1
206
Product Catalog
8.5
13
8.3
217
8.6
12
8.2
217
8.1
12
8.2
225
7.0
10
8.2
197
Order Process
7.6
12
8.3
218
7.8
12
8.1
214
7.7
11
8.3
211
7.9
11
8.3
216
7.9
11
8.2
218
7.4
11
7.9
204
7.6
11
8.2
206
8.3
10
8.1
189
Multi-Channel Support
7.9
11
8.3
202
7.7
11
8.2
205
7.5
10
8.3
189
7.7
11
8.2
209
7.3
11
8.0
194
7.3
11
8.1
135
8.5
9
8.2
183
Platform
8.9
11
8.2
199
8.2
13
8.2
216
8.5
12
8.3
204
8.3
11
8.4
217
7.7
10
8.2
221
8.0
10
8.6
210
8.3
11
8.6
198
8.3
10
8.5
202
7.7
10
8.3
188
8.3
10
8.5
184
8.3
11
8.4
195
7.9
11
8.5
218
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Oracle Commerce Cloud and Salesforce B2C Commerce are categorized as E-Commerce Platforms
Unique Categories
Oracle Commerce Cloud has no unique categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Oracle Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.6%
Information Technology and Services
9.1%
Hospital & Health Care
9.1%
Computer Software
9.1%
Apparel & Fashion
9.1%
Other
50.0%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Discussions
Oracle Commerce Cloud has no discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
