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Compare Oracle Commerce Cloud and Salesforce Commerce for B2C 
At a Glance
Market Segments
Mid-Market (38.1% of reviews)
Mid-Market (40.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Oracle Commerce Cloud
Star Rating
(28)4.4 out of 5
Market Segments
Mid-Market (38.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle Commerce CloudSalesforce Commerce for B2C
Star Rating
(566)4.3 out of 5
Market Segments
Mid-Market (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Oracle Commerce Cloud, with a score of 7.4, falls short in this area. Reviewers mention that Salesforce's algorithms provide highly relevant suggestions, enhancing the shopping experience.
- Reviewers mention that Oracle Commerce Cloud offers superior Quality of Support with a score of 9.0 compared to Salesforce's 8.3. Users on G2 appreciate the responsiveness and helpfulness of Oracle's support team, which they find crucial for resolving issues quickly.
- Users say that Salesforce Commerce for B2C shines in Ease of Use with a score of 8.3, while Oracle Commerce Cloud scores higher at 8.9. Reviewers mention that Oracle's interface is more intuitive, making it easier for new users to navigate and manage their e-commerce operations.
- G2 users report that Salesforce's Reporting capabilities score 9.0, which is higher than Oracle's 8.1. Users appreciate the depth of analytics provided by Salesforce, allowing for better data-driven decision-making.
- Users on G2 highlight that Oracle Commerce Cloud has a more robust Multi-Channel Fulfillment feature, scoring 8.5 compared to Salesforce's 8.1. Reviewers mention that Oracle's capabilities in managing orders across various channels are more comprehensive, which is essential for businesses with diverse sales strategies.
- Reviewers mention that Salesforce Commerce for B2C has a better Checkout Process with a score of 8.3, while Oracle Commerce Cloud lags behind at 7.7. Users report that Salesforce's streamlined checkout experience reduces cart abandonment rates, which is a critical factor for e-commerce success.
Pricing
Entry-Level Pricing
Oracle Commerce Cloud
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Oracle Commerce Cloud
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.6
16
8.6
340
Ease of Use
8.8
16
8.2
439
Ease of Setup
8.1
9
7.9
266
Ease of Admin
8.1
8
8.1
132
Quality of Support
8.9
15
8.3
321
Has the product been a good partner in doing business?
9.0
8
8.6
130
Product Direction (% positive)
9.2
15
8.6
324
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
Not enough data
8.2
98
Not enough data
8.5
101
Not enough data
8.4
98
Not enough data
8.4
103
Not enough data
8.4
101
Generative AI
Not enough data
8.1
83
Not enough data
8.0
87
Agentic AI - E-Commerce Platforms
Not enough data
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Merchandising/Marketing
8.1
12
8.2
216
8.2
11
8.3
162
7.4
12
8.2
230
7.6
12
8.0
223
7.8
9
7.7
210
7.3
11
8.0
209
7.9
11
8.1
205
Product Catalog
8.3
12
8.4
217
8.6
12
8.2
217
8.1
12
8.2
225
7.0
10
8.2
197
Order Process
7.6
12
8.3
218
7.8
12
8.1
214
7.7
11
8.3
211
7.9
11
8.3
215
7.9
11
8.2
217
7.4
11
7.9
204
7.6
11
8.2
206
8.3
10
8.1
189
Multi-Channel Support
7.9
11
8.3
202
7.7
11
8.2
205
7.5
10
8.3
189
7.7
11
8.2
208
7.3
11
8.0
194
7.3
11
8.1
135
8.5
9
8.2
183
Platform
8.9
11
8.2
199
8.1
12
8.2
215
8.3
11
8.3
202
8.3
11
8.4
217
7.7
10
8.2
221
8.0
10
8.6
210
8.3
11
8.6
198
8.3
10
8.5
202
7.7
10
8.3
188
8.3
10
8.5
184
8.3
11
8.4
195
7.9
11
8.5
216
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Oracle Commerce Cloud and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
Oracle Commerce Cloud has no unique categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Oracle Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Information Technology and Services
9.5%
Hospital & Health Care
9.5%
Computer Software
9.5%
Apparel & Fashion
9.5%
Other
47.6%
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.3%
Alternatives
Discussions
Oracle Commerce Cloud has no discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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