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Compare Optimum Payroll and UKG Pro 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Optimum Payroll
Star Rating
(11)4.0 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Optimum PayrollUKG Pro
Star Rating
(2,161)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Optimum Payroll. Users appreciate its ease of use and the seamless integration of features, making daily tasks more efficient.
- According to verified reviews, UKG Pro has a robust number of recent reviews, indicating a consistent user experience. Users highlight the intuitive mobile application, which allows for easy management of work hours and PTO, enhancing day-to-day usability.
- Users say that while Optimum Payroll offers commendable customer service, UKG Pro's support is also highly rated, with reviewers noting the effectiveness of its talent onboarding and management features, which streamline HR processes.
- Reviewers mention that Optimum Payroll shines in customer support, with many praising the responsiveness of technical staff and account managers. This aspect is crucial for businesses that prioritize personalized assistance during implementation and ongoing use.
- G2 reviewers highlight that UKG Pro's comprehensive features, such as direct deposit and tax calculation, receive high marks, making it a strong contender for businesses looking for a full-service payroll solution. In contrast, Optimum Payroll, while effective, has fewer features that stand out in user feedback.
- According to recent user feedback, both products have their strengths, but UKG Pro's higher ratings in areas like ease of setup and reporting capabilities suggest it may be better suited for organizations seeking a more integrated payroll and HR experience.
Pricing
Entry-Level Pricing
Optimum Payroll
No pricing availableUKG Pro
No pricing availableFree Trial
Optimum Payroll
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
7.3
10
8.5
1,786
Ease of Use
7.8
10
8.5
1,831
Ease of Setup
Not enough data
7.6
1,032
Ease of Admin
Not enough data
8.0
959
Quality of Support
8.8
10
8.1
1,595
Has the product been a good partner in doing business?
Not enough data
8.3
946
Product Direction (% positive)
7.7
10
8.4
1,753
Features by Category
Core HR
Not enough data
8.4
700
Not enough data
7.9
675
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
745
Generative AI
Not enough data
6.7
55
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Employee Self Service
9.0
5
8.8
933
|
Verified
7.7
5
8.3
735
|
Verified
8.0
5
7.9
652
|
Verified
Administration
8.8
8
8.6
826
|
Verified
8.1
6
8.0
793
|
Verified
8.1
8
9.2
894
|
Verified
Feature Not Available
8.2
278
7.5
8
8.9
837
|
Verified
7.1
8
8.6
740
|
Verified
7.1
7
8.6
728
|
Verified
7.3
8
9.0
802
|
Verified
7.1
8
9.0
751
|
Verified
Taxes
8.5
8
8.7
782
|
Verified
7.5
8
8.2
693
|
Verified
8.1
6
8.4
626
|
Verified
Integration
5.8
6
7.9
505
|
Verified
7.4
7
8.3
526
|
Verified
6.7
7
8.1
439
|
Verified
8.3
6
8.5
562
|
Verified
Platform
5.5
7
8.2
827
|
Verified
6.2
7
8.5
845
|
Verified
7.9
7
8.5
860
|
Verified
6.7
8
8.6
774
|
Verified
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
358
Not enough data
8.5
363
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
370
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
522
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Time Tracking
Not enough data
8.0
570
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
490
Platform
Not enough data
8.2
478
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
372
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Optimum Payroll and UKG Pro are categorized as Payroll
Unique Categories
Optimum Payroll is categorized as Time & Attendance
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
Optimum Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
18.2%
Consulting
9.1%
Warehousing
9.1%
Sports
9.1%
Media Production
9.1%
Other
45.5%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Optimum Payroll has no discussions with answers
What is UltiPro system?
5 Comments
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