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At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
$199.00 Per Month
Free
Optimal
Star Rating
(46)4.3 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 2 pricing plansUseberry
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Optimal Workshop excels in usability with a score of 9.2, making it easier for teams to navigate and utilize its features effectively, while Useberry, with a score of 9.0, is also user-friendly but slightly less intuitive according to some reviewers.
- Reviewers mention that Optimal Workshop's crowd testing feature is highly rated at 9.0, providing robust feedback mechanisms, whereas Useberry's feedback tracking is rated at 8.9, indicating it is effective but may not offer the same depth of insights.
- G2 users highlight that Optimal Workshop's survey customization options, including branching and skip logic, are particularly strong, allowing for tailored user experiences, while Useberry's capabilities in this area are noted but not as comprehensive.
- Users on G2 report that Optimal Workshop's analytics and reporting features are well-integrated, providing clear insights into user behavior, while Useberry's analytics, although solid, do not offer the same level of detail or ease of access.
- Reviewers say that Optimal Workshop's integration capabilities score 7.7, which some users find limiting, while Useberry shines with a higher ease of setup score of 9.5, making it a more straightforward choice for teams looking to implement quickly.
- Users report that while both products offer good support, Useberry has a slight edge with a quality of support rating of 9.1, indicating that users feel more satisfied with the assistance they receive compared to Optimal Workshop.
Pricing
Entry-Level Pricing
Optimal
Starter
$199.00
Per Month
Perfect for individuals to gather user insights. Unlimited users. Billed annually.
- Launch up to 5 studies per year
- Prototype testing
- Surveys
Useberry
Free Plan
Free
Experience what Useberry has to offer at no cost! Sign up now and start your first UX study for free immediately. Share it with your own audience via link or recruit participants from our panel to take the study.
- 10 responses / month
- 1 seat (add up to 20)
- 1 project
Free Trial
Optimal
Free Trial is available
Useberry
Free Trial is available
Ratings
Meets Requirements
8.2
35
8.7
15
Ease of Use
8.8
35
8.9
15
Ease of Setup
8.7
29
9.0
12
Ease of Admin
8.6
11
Not enough data
Quality of Support
8.5
25
8.5
13
Has the product been a good partner in doing business?
8.9
9
Not enough data
Product Direction (% positive)
8.4
36
9.2
15
Features by Category
User Response Methods
8.3
32
Not enough data
5.9
28
Not enough data
5.8
28
Not enough data
5.1
28
Not enough data
7.2
31
Not enough data
Participant Selection
4.6
17
Not enough data
4.9
17
Not enough data
5.1
27
Not enough data
5.2
29
Not enough data
Insights
8.5
34
Not enough data
7.3
32
Not enough data
8.2
33
Not enough data
Generative AI
5.6
27
Not enough data
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
7.9
12
Not enough data
8.1
13
Not enough data
8.7
13
Admin
Not enough data
9.0
13
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Optimal and Useberry are categorized as User Research and Survey
Unique Categories
Optimal is categorized as Consumer Insights Platforms, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Optimal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Useberry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
19.0%
Higher Education
11.9%
Consumer Goods
7.1%
Computer Software
7.1%
Consulting
4.8%
Other
50.0%
Information Technology and Services
13.3%
Computer Software
13.3%
Retail
6.7%
Real Estate
6.7%
Public Relations and Communications
6.7%
Other
53.3%
Alternatives
Discussions
Optimal has no discussions with answers
Useberry has no discussions with answers
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