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Compare OpsLevel and ServiceNow DevOps

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At a Glance
OpsLevel
OpsLevel
Star Rating
(10)4.3 out of 5
Market Segments
Mid-Market (90.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about OpsLevel
ServiceNow DevOps
ServiceNow DevOps
Star Rating
(35)4.5 out of 5
Market Segments
Enterprise (58.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ServiceNow DevOps
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that OpsLevel excels in its "Repository Integration" feature, scoring 8.9, which allows for seamless connections with various code repositories, enhancing developer productivity. In contrast, ServiceNow DevOps, while strong in other areas, does not highlight this specific integration as a key feature.
  • Reviewers mention that ServiceNow DevOps shines in "Ease of Admin" with a score of 9.0, indicating that its administrative features are user-friendly and efficient. OpsLevel, however, does not provide a specific score for this category, which may suggest a less intuitive experience for administrators.
  • G2 users highlight the "Automation" capabilities of both products, with OpsLevel scoring 8.8 and ServiceNow DevOps also at 8.8. However, users on G2 note that ServiceNow's automation features are more comprehensive, particularly in "Processes and Workflow," which is crucial for larger enterprises.
  • Users say that OpsLevel's "Quality of Support" is rated highly at 9.0, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, ServiceNow DevOps also scores 9.0, but some users report longer wait times for support, which could impact user experience.
  • Reviewers mention that ServiceNow DevOps has a strong focus on "Reporting" and "Dashboards and Visualizations," which are essential for tracking performance metrics. OpsLevel, while offering some reporting features, does not match the depth and customization options available in ServiceNow.
  • Users report that OpsLevel's "Productivity Updates" feature, scoring 9.0, is particularly beneficial for teams looking to streamline their development processes. In contrast, ServiceNow DevOps, while effective, does not emphasize this feature as strongly, leading to a perception that it may not be as focused on enhancing developer productivity.
Pricing
Entry-Level Pricing
OpsLevel
No pricing available
ServiceNow DevOps
No pricing available
Free Trial
OpsLevel
Free Trial is available
ServiceNow DevOps
No trial information available
Ratings
Meets Requirements
8.1
7
8.6
30
Ease of Use
8.1
7
8.4
30
Ease of Setup
Not enough data
8.4
18
Ease of Admin
Not enough data
9.1
9
Quality of Support
9.0
5
8.8
30
Has the product been a good partner in doing business?
Not enough data
9.3
9
Product Direction (% positive)
10.0
7
9.2
30
Features by Category
Not enough data
8.6
5
Functionality
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Management
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Agentic AI - Continuous Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Development Analytics ToolsHide 6 FeaturesShow 6 Features
Not enough data
8.9
17
Functionality
Not enough data
8.8
14
Not enough data
8.7
14
Not enough data
8.9
15
Management
Not enough data
8.9
14
Not enough data
8.8
15
Not enough data
9.1
15
Not enough data
8.7
9
Management
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.5
9
Functionality
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.3
9
Processes
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Continuous IntegrationHide 11 FeaturesShow 11 Features
Not enough data
8.9
6
Functionality
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
8.9
6
Management
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - Continuous Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Developer PlatformsHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Simplification - Internal Developer Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - Internal Developer Platform
Not enough data
Not enough data
Not enough data
Not enough data
Value Stream ManagementHide 7 FeaturesShow 7 Features
Not enough data
8.7
6
Value Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Management
Not enough data
8.7
5
Not enough data
8.6
6
Not enough data
8.7
5
Categories
Categories
Shared Categories
OpsLevel
OpsLevel
ServiceNow DevOps
ServiceNow DevOps
OpsLevel and ServiceNow DevOps are categorized as Software Development Analytics Tools
Unique Categories
OpsLevel
OpsLevel is categorized as Service Discovery and Internal Developer Platforms
Reviews
Reviewers' Company Size
OpsLevel
OpsLevel
Small-Business(50 or fewer emp.)
0%
Mid-Market(51-1000 emp.)
90.0%
Enterprise(> 1000 emp.)
10.0%
ServiceNow DevOps
ServiceNow DevOps
Small-Business(50 or fewer emp.)
11.8%
Mid-Market(51-1000 emp.)
29.4%
Enterprise(> 1000 emp.)
58.8%
Reviewers' Industry
OpsLevel
OpsLevel
Computer Software
40.0%
Information Technology and Services
20.0%
Transportation/Trucking/Railroad
10.0%
Market Research
10.0%
Human Resources
10.0%
Other
10.0%
ServiceNow DevOps
ServiceNow DevOps
Information Technology and Services
47.1%
Computer Software
14.7%
Banking
5.9%
Manufacturing
2.9%
Transportation/Trucking/Railroad
2.9%
Other
26.5%
Alternatives
OpsLevel
OpsLevel Alternatives
Jellyfish
Jellyfish
Add Jellyfish
Harness Platform
Harness Platform
Add Harness Platform
Portainer
Portainer
Add Portainer
Swarmia
Swarmia
Add Swarmia
ServiceNow DevOps
ServiceNow DevOps Alternatives
GitHub
GitHub
Add GitHub
Jellyfish
Jellyfish
Add Jellyfish
CircleCI
CircleCI
Add CircleCI
Jenkins
Jenkins
Add Jenkins
Discussions
OpsLevel
OpsLevel Discussions
Monty the Mongoose crying
OpsLevel has no discussions with answers
ServiceNow DevOps
ServiceNow DevOps Discussions
Monty the Mongoose crying
ServiceNow DevOps has no discussions with answers