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At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Small-Business (39.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $7.00 Per Month
Opsgenie
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieUptime.com
Star Rating
(285)4.6 out of 5
Market Segments
Small-Business (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Opsgenie's alerting capabilities, particularly its Multi-Channel Alerting feature, excel in providing timely notifications across various platforms, ensuring that critical alerts are not missed. In contrast, Uptime.com also offers strong alerting features but users mention that its alerting system can sometimes be less customizable.
- Reviewers mention that Uptime.com shines in its ease of use, with a G2 rating of 9.3 for Ease of Use, making it particularly appealing for small businesses. Opsgenie, while still user-friendly, has a slightly lower rating of 8.3, indicating that some users find its interface less intuitive.
- G2 users highlight Opsgenie's strong performance in Multi-Site Monitoring, with a functionality rating of 9.4, which is crucial for organizations managing multiple locations. Uptime.com, while effective, does not match this level of functionality, leading some users to feel it lacks depth in this area.
- Users on G2 report that Uptime.com excels in its reporting capabilities, achieving a rating of 8.9, which allows for detailed insights into uptime and performance metrics. Opsgenie, with a lower reporting rating of 8.9, is noted for its alerting but does not provide the same level of detailed reporting features.
- Reviewers mention that Opsgenie's AI Text Generation feature is highly rated at 9.4, providing users with automated responses that enhance efficiency. In contrast, Uptime.com’s generative AI features, particularly AI Text Summarization, received lower ratings, indicating room for improvement in this area.
- Users say that both products have strong support, but Uptime.com stands out with a Quality of Support rating of 9.3, which users attribute to responsive customer service. Opsgenie, while also rated well at 8.7, has some users expressing a desire for quicker response times.
Pricing
Entry-Level Pricing
Opsgenie
No pricing availableUptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Opsgenie
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
8.9
38
9.1
247
Ease of Use
8.3
38
9.3
251
Ease of Setup
8.1
22
9.1
219
Ease of Admin
8.6
23
9.0
186
Quality of Support
8.7
29
9.3
200
Has the product been a good partner in doing business?
8.6
22
9.3
166
Product Direction (% positive)
9.4
36
9.0
233
Features by Category
Functionality
Not enough data
9.0
182
Not enough data
9.3
188
Not enough data
9.3
176
Not enough data
8.8
182
Not enough data
9.0
168
Not enough data
8.7
166
Agentic AI - Website Monitoring
Not enough data
7.0
51
Not enough data
7.3
51
Not enough data
7.1
51
Not enough data
6.8
50
Not enough data
6.9
50
Not enough data
6.9
50
Not enough data
7.3
52
Monitoring
9.3
29
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
Not enough data
Not enough data
Management Tools
8.9
28
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.4
24
|
Verified
Not enough data
Generative AI
7.3
5
Not enough data
7.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.6
47
Agentic AI - IT Alerting
Not enough data
6.5
35
Not enough data
7.0
34
Not enough data
7.1
37
Not enough data
6.6
35
Not enough data
6.1
33
Not enough data
6.5
34
Not enough data
6.6
34
Categories
Categories
Shared Categories
Opsgenie and Uptime.com are categorized as IT Alerting
Unique Categories
Opsgenie is categorized as Incident Management
Uptime.com is categorized as Website Monitoring
Reviews
Reviewers' Company Size
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.5%
Information Technology and Services
18.4%
Telecommunications
10.2%
Retail
8.2%
Marketing and Advertising
6.1%
Other
32.7%
Information Technology and Services
17.5%
Computer Software
15.6%
Computer & Network Security
7.6%
Financial Services
6.2%
Retail
3.6%
Other
49.5%
Alternatives
Discussions
What is Opsgenie?
1 Comment
Official Response from Opsgenie
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
Uptime.com has no more discussions with answers
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