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At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Small-Business (36.9% of reviews)
Entry-Level Pricing
No pricing available
Free 5 Users
Opsgenie
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieSIGNL4
Star Rating
(66)4.6 out of 5
Market Segments
Small-Business (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Opsgenie excels in its Constant Monitoring feature, scoring 9.2, which allows teams to stay on top of alerts effectively. In contrast, SIGNL4 shines even brighter with a score of 9.4, indicating a more robust monitoring capability that users appreciate for its reliability.
- Reviewers mention that SIGNL4's Timely Alerts feature is particularly impressive, achieving a score of 9.7, which is higher than Opsgenie's 9.2. This suggests that SIGNL4 provides faster and more reliable notifications, a critical aspect for teams needing immediate responses.
- Users on G2 highlight that SIGNL4 outperforms Opsgenie in Ticket Accuracy, with a score of 9.4 compared to Opsgenie's 8.8. This indicates that SIGNL4 is better at ensuring that tickets are correctly categorized and prioritized, which is essential for effective incident management.
- Reviewers say that Opsgenie has a slight edge in Product Direction, scoring 9.3 versus SIGNL4's 9.0. Users appreciate Opsgenie's commitment to continuous improvement and feature updates, which keeps the software aligned with user needs.
- Users report that both products are user-friendly, but SIGNL4 slightly leads in Ease of Setup with a score of 8.7 compared to Opsgenie's 8.2. This suggests that new users may find SIGNL4 easier to implement and start using effectively.
- G2 users mention that while both products offer good support, SIGNL4's Quality of Support is rated higher at 8.9 compared to Opsgenie's 8.7. This indicates that users may find SIGNL4's customer service more responsive and helpful when issues arise.
Pricing
Entry-Level Pricing
Opsgenie
No pricing availableSIGNL4
Starter
Free
5 Users
Free plan with essential features for mobile alerting for max 5 users
- Mobile App with Push Alerts
- Mobile Alert Acknowledgements
- Max 5 Users
Free Trial
Opsgenie
Free Trial is available
SIGNL4
Free Trial is available
Ratings
Meets Requirements
8.9
38
8.9
54
Ease of Use
8.3
38
8.6
55
Ease of Setup
8.1
22
8.8
52
Ease of Admin
8.6
23
9.0
47
Quality of Support
8.7
29
9.0
47
Has the product been a good partner in doing business?
8.6
22
8.9
44
Product Direction (% positive)
9.4
36
8.9
54
Features by Category
Monitoring
9.3
29
|
Verified
9.5
14
9.2
30
|
Verified
9.8
14
8.8
29
|
Verified
9.1
11
Not enough data
Not enough data
Management Tools
8.9
28
|
Verified
8.7
10
8.6
28
|
Verified
9.1
11
8.4
24
|
Verified
9.2
11
Generative AI
7.3
5
Not enough data
7.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Opsgenie and SIGNL4 are categorized as IT Alerting and Incident Management
Reviews
Reviewers' Company Size
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SIGNL4
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.5%
Information Technology and Services
18.4%
Telecommunications
10.2%
Retail
8.2%
Marketing and Advertising
6.1%
Other
32.7%
Information Technology and Services
20.0%
Government Administration
15.4%
Computer & Network Security
6.2%
Telecommunications
4.6%
Pharmaceuticals
4.6%
Other
49.2%
Alternatives
Discussions
What is Opsgenie?
1 Comment
Official Response from Opsgenie
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
What is SIGNL4 used for?
1 Comment
Official Response from SIGNL4
SIGNL4 is used to alert operations and field service staff about critical issues and incidents in mission-critical infrastructure, ranging from IT, IT...Read more
SIGNL4 has no more discussions with answers
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