Users report that OpenText VM Explorer offers a robust backup solution with features like incremental backups and VM replication, but some find the user interface less intuitive compared to Synology Data Protection Solutions, which reviewers mention as being more user-friendly.
Reviewers say that Synology Data Protection Solutions excels in ease of setup, with many users highlighting the straightforward installation process and seamless integration with Synology NAS devices, while OpenText VM Explorer, although rated higher in ease of setup, has been noted for requiring more technical knowledge.
Users on G2 mention that OpenText VM Explorer provides solid support, but some have experienced delays in response times, whereas Synology Data Protection Solutions is praised for its responsive customer service, leading to a higher quality of support rating.
Reviewers mention that both products cater well to small businesses, but Synology Data Protection Solutions has a larger market segment presence, with 80.6% of reviews coming from small-business users, indicating a stronger alignment with the needs of this demographic.
Users say that while OpenText VM Explorer has a good product direction, with features like cloud backup integration, Synology Data Protection Solutions shines with its innovative features and a higher percentage of positive feedback regarding future updates and enhancements.
G2 users report that OpenText VM Explorer meets requirements effectively, but Synology Data Protection Solutions outperforms it in overall satisfaction, particularly in ease of use and administrative tasks, making it a preferred choice for users looking for a hassle-free experience.
Pricing
Entry-Level Pricing
OpenText VM Explorer
No pricing available
Synology Data Protection Solutions
No pricing available
Free Trial
OpenText VM Explorer
No trial information available
Synology Data Protection Solutions
No trial information available
Ratings
Meets Requirements
8.8
30
9.2
32
Ease of Use
8.8
30
9.3
34
Ease of Setup
9.0
25
8.7
29
Ease of Admin
9.0
25
9.2
25
Quality of Support
8.1
25
8.8
27
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.