Compare OpenText Hightail and SugarSync 
Featured Products
At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
$15 user/month
$7.49 per month
OpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansSugarSync
Star Rating
(73)4.0 out of 5
Market Segments
Small-Business (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
$7.49 per month
Browse all 5 pricing plansOpenText Hightail vs SugarSync
When assessing the two solutions, reviewers found OpenText Hightail easier to use and do business with overall. However, reviewers preferred the ease of set up with SugarSync, along with administration.
- Reviewers felt that OpenText Hightail meets the needs of their business better than SugarSync.
- When comparing quality of ongoing product support, reviewers felt that OpenText Hightail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OpenText Hightail over SugarSync.
Pricing
Entry-Level Pricing
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Free Trial
OpenText Hightail
Free Trial is available
SugarSync
Free Trial is available
Ratings
Meets Requirements
8.8
625
8.0
57
Ease of Use
8.8
626
8.6
57
Ease of Setup
8.7
161
9.4
26
Ease of Admin
8.5
158
8.9
16
Quality of Support
8.2
390
7.2
47
Has the product been a good partner in doing business?
8.7
144
7.1
15
Product Direction (% positive)
7.0
616
5.5
55
Features by Category
File Management
8.2
83
8.9
30
8.7
149
8.4
29
8.9
154
9.0
29
8.0
66
7.7
27
8.1
73
7.5
21
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.6
66
7.7
23
9.4
158
8.7
28
8.1
33
6.1
20
8.2
82
6.8
19
Administration
8.4
57
8.1
15
8.3
52
8.0
11
Feature Not Available
8.4
16
8.3
39
8.0
16
Feature Not Available
8.2
15
9.0
58
8.1
17
Platform
8.6
55
7.9
14
7.7
33
8.7
9
8.0
32
8.3
8
Feature Not Available
7.5
6
Functionality
Not enough data
8.4
16
Not enough data
8.2
17
Not enough data
9.2
14
Not enough data
8.6
13
Not enough data
9.4
9
Compatibility
Not enough data
8.6
13
Not enough data
8.4
15
Not enough data
9.0
14
Management
Not enough data
9.1
16
Not enough data
9.3
14
Not enough data
9.4
15
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Content & Documents
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Not enough data
Controls
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Project Management
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Remote Collaboration
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText Hightail and SugarSync are categorized as Cloud Content Collaboration
Unique Categories
OpenText Hightail is categorized as Project Collaboration and Online Proofing
SugarSync is categorized as Online Backup
Reviews
Reviewers' Company Size
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SugarSync
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Information Technology and Services
11.6%
Computer Software
10.1%
Staffing and Recruiting
7.2%
Accounting
4.3%
Airlines/Aviation
4.3%
Other
62.3%
Alternatives
Discussions
What is hightail used for?
1 Comment
LS
File transfersRead more
OpenText Hightail has no more discussions with answers
Sharing with non-SugarSync users: is it free?
1 Comment
CB
No, but the people you shared something need to register a free account to access the files online, account that comes with zero storage but get 512 MB of...Read more
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