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Compare OpenText NetIQ Identity Manager and Symantec IGA 
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At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
OpenText NetIQ Identity Manager
Star Rating
(15)4.3 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText NetIQ Identity ManagerSymantec IGA
Star Rating
(16)3.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Symantec IGASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText NetIQ Identity Manager excels in role management with a score of 8.9, while Symantec IGA falls short at 7.1. Reviewers mention that the intuitive role management feature in OpenText allows for easier assignment and management of user roles.
- Reviewers mention that OpenText's quality of support is significantly higher at 8.5 compared to Symantec IGA's 6.3. Users on G2 appreciate the responsiveness and helpfulness of OpenText's support team, which enhances their overall experience.
- G2 users highlight that OpenText NetIQ Identity Manager offers superior bulk changes functionality with a score of 8.6, while Symantec IGA only scores 6.1. Users say that this feature allows for efficient updates across multiple user accounts, saving time and reducing errors.
- Users report that OpenText's self-service access requests score 7.3, slightly better than Symantec IGA's 7.0. Reviewers mention that the self-service capabilities in OpenText are user-friendly, making it easier for employees to manage their access needs.
- Reviewers mention that OpenText's bi-directional identity synchronization is rated at 8.7, significantly outperforming Symantec IGA's 7.0. Users say this feature ensures that identity data is consistently updated across systems, which is crucial for maintaining security and compliance.
- Users on G2 report that OpenText's mobile app usability scores 6.7, while Symantec IGA does not have a comparable mobile solution. Reviewers mention that the availability of a mobile app in OpenText enhances accessibility for users on the go, a feature that is increasingly important in today's work environment.
Pricing
Entry-Level Pricing
OpenText NetIQ Identity Manager
No pricing availableSymantec IGA
No pricing availableFree Trial
OpenText NetIQ Identity Manager
Free Trial is available
Symantec IGA
No trial information availableRatings
Meets Requirements
8.8
12
7.7
14
Ease of Use
6.4
12
7.7
14
Ease of Setup
5.9
9
5.7
10
Ease of Admin
6.5
10
6.7
10
Quality of Support
8.5
9
6.3
13
Has the product been a good partner in doing business?
7.9
7
7.8
9
Product Direction (% positive)
6.1
12
4.6
15
Features by Category
User on/off Boarding
7.3
8
|
Verified
7.0
10
|
Verified
8.0
11
|
Verified
7.5
10
|
Verified
8.9
9
|
Verified
7.1
11
|
Verified
8.2
10
|
Verified
7.8
10
|
Verified
8.2
10
|
Verified
7.3
10
|
Verified
8.1
7
|
Verified
7.0
9
|
Verified
User Maintenance
7.6
9
|
Verified
7.4
11
|
Verified
8.6
6
|
Verified
6.1
9
|
Verified
8.7
9
|
Verified
7.0
10
Governance
Not enough data
6.2
7
Not enough data
7.5
8
|
Verified
Administration
8.0
5
|
Verified
7.4
9
|
Verified
Not enough data
6.7
6
|
Verified
7.8
6
|
Verified
7.1
11
|
Verified
8.0
5
|
Verified
7.5
8
|
Verified
Self-Service Password Reset (SSPR) ToolsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Identity and Access Management (CIAM)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Type
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText NetIQ Identity Manager and Symantec IGA are categorized as User Provisioning and Governance Tools
Unique Categories
OpenText NetIQ Identity Manager has no unique categories
Symantec IGA is categorized as Customer Identity and Access Management (CIAM), Identity and Access Management (IAM), and Self-Service Password Reset (SSPR) Tools
Reviews
Reviewers' Company Size
OpenText NetIQ Identity Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec IGA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
23.1%
Marketing and Advertising
15.4%
Education Management
15.4%
Telecommunications
7.7%
Mining & Metals
7.7%
Other
30.8%
Information Technology and Services
26.7%
Financial Services
20.0%
Insurance
13.3%
Transportation/Trucking/Railroad
6.7%
Research
6.7%
Other
26.7%
Discussions
What's New in Identity Manager in the last two years?
1 Comment
LB
1) Improved UI – Leverage a new user interface that provides better performance, more customization options (including branding), and a consistent user...Read more
How many out-of-the-box connectors does Identity Manager support for identity lifecycle tasks?
1 Comment
LB
Identity Manager leverages read-only (governance collection - "Collectors") and read-write (provisioning - "Drivers") for identity management operations. We...Read more
How configurable and flexible are the workflow capabilities to support a wide range of business processes?
1 Comment
LB
The workflow engine allows for the composition of processes and incorporates request/approval to initiate, approve, or orchestrate with Identity Manager...Read more
Symantec IGA has no discussions with answers
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