# OpenText Content Suite Platform, OpenText Documentum Content Management vs Box Comparison

| | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 15 | 57 | 5,250 | 
| **Largest Market Segment** | Enterprise (58.3% of reviews) | Enterprise (60.7% of reviews) | Enterprise (40.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $5.00 Per Month | 

---
## Top Pros & Cons

### OpenText Content Suite Platform

**Not enough data**

### OpenText Documentum Content Management

Pros:
- Security (2 reviews)
- User-Friendly Interface (2 reviews)

Cons:
- Expensive (2 reviews)
- Training Required (2 reviews)

### Box

Pros:
- Ease of Use (96 reviews)
- Security (57 reviews)

Cons:
- Slow Performance (30 reviews)
- Expensive (27 reviews)

---
## Ratings Comparison
| Rating | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (7 reviews) | 8.1 (48 reviews) | 8.8 (4425 reviews) | 
  | **Ease of Use** | 7.9 (7 reviews) | 6.8 (49 reviews) | 8.7 (4470 reviews) | 
  | **Ease of Setup** | 6.2 (7 reviews) | 5.5 (35 reviews) | 8.7 (1126 reviews) | 
  | **Ease of Admin** | 7.1 (7 reviews) | 6.6 (32 reviews) | 8.7 (1015 reviews) | 
  | **Quality of Support** | 6.9 (7 reviews) | 7.2 (47 reviews) | 8.4 (3062 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (7 reviews) | 6.8 (33 reviews) | 8.7 (908 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 4.4 (48 reviews) | 7.7 (4317 reviews) | 

---
## Pricing

### OpenText Content Suite Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### OpenText Documentum Content Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **OpenText Content Suite Platform** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |
| **Box** | 9.2/10 | 101 |

#### Signature Process

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Document Signing** | Not enough data | Not enough data | 9.2 (58 reviews) | 
| **Reminders and Expirations** | Not enough data | Not enough data | 9.1 (54 reviews) | 
| **Sign-In Process** | Not enough data | Not enough data | 9.3 (58 reviews) | 
| **Mobile Signatures** | Not enough data | Not enough data | 9.2 (57 reviews) | 
| **Signature Workflow** | Not enough data | Not enough data | 8.8 (55 reviews) | 
| **Bulk Digital Signatures ** | Not enough data | Not enough data | 9.2 (51 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.0 (55 reviews) | 
| **Signature Document Creation** | Not enough data | Not enough data | 9.3 (52 reviews) | 

#### Agentic AI - E-Signature

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 9.0 (56 reviews) | 
| **Signature History and Audit** | Not enough data | Not enough data | 9.2 (56 reviews) | 
| **Enterprise Scalability** | Not enough data | Not enough data | 9.2 (55 reviews) | 

#### Platform

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Custom Branding** | Not enough data | Not enough data | 8.8 (65 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 9.2 (72 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 9.1 (62 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 9.3 (70 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.8 (62 reviews) | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **OpenText Content Suite Platform** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |
| **Box** | 8.6/10 | 3785 |

#### File Management

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Device Syncing** | Not enough data | Not enough data | 8.6 (2963 reviews) | 
| **Web Interface** | Not enough data | Not enough data | 8.7 (3321 reviews) | 
| **File Type Support** | Not enough data | Not enough data | 8.9 (3274 reviews) | 
| **Search** | Not enough data | Not enough data | 8.3 (3179 reviews) | 
| **Mobile Apps** | Not enough data | Not enough data | 8.5 (2275 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.2 (46 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (50 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (47 reviews) | 

#### Collaboration

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **File following** | Not enough data | Not enough data | 8.7 (2853 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.1 (3440 reviews) | 
| **Simultaneously Editing** | Not enough data | Not enough data | 7.8 (2650 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | Not enough data | 8.3 (2564 reviews) | 

#### Administration

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **User and Role Management** | Not enough data | Not enough data | 8.8 (2016 reviews) | 
| **Policies and Controls** | Not enough data | Not enough data | 8.7 (1871 reviews) | 
| **Device Management** | Not enough data | Not enough data | 8.7 (1790 reviews) | 
| **Storage Limits** | Not enough data | Not enough data | 8.6 (2046 reviews) | 
| **Storage Zones** | Not enough data | Not enough data | 8.7 (1667 reviews) | 
| **Security** | Not enough data | Not enough data | 9.1 (2150 reviews) | 

#### Platform

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Performance and Reliability** | Not enough data | Not enough data | 8.9 (816 reviews) | 
| **Reporting and Auditing** | Not enough data | Not enough data | 8.5 (613 reviews) | 
| **System of Record Integration** | Not enough data | Not enough data | 8.6 (575 reviews) | 
| **APIs** | Not enough data | Not enough data | 8.5 (498 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **OpenText Content Suite Platform** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |
| **Box** | N/A | N/A |

#### Responses

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **OpenText Content Suite Platform** | N/A | N/A |
| **OpenText Documentum Content Management** | 7.7/10 | 28 |
| **Box** | 8.6/10 | 139 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.3 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (15 reviews) | 

#### File Management

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **File Type Support** | Not enough data | 8.5 (25 reviews) | 9.0 (114 reviews) | 
| **Metadata** | Not enough data | 8.6 (24 reviews) | 8.5 (96 reviews) | 
| **OCR Scanning** | Not enough data | 8.5 (14 reviews) | 8.3 (93 reviews) | 
| **Versioning** | Not enough data | 9.2 (23 reviews) | 8.7 (108 reviews) | 
| **Collaboration** | Not enough data | 6.7 (22 reviews) | 9.0 (115 reviews) | 
| **Document Assembly** | Not enough data | 7.6 (16 reviews) | 8.7 (101 reviews) | 
| **Form Creation** | Not enough data | 7.1 (15 reviews) | 8.4 (93 reviews) | 
| **Portals and Sites** | Not enough data | 6.9 (19 reviews) | 8.2 (91 reviews) | 
| **Disposition** | Not enough data | 7.0 (15 reviews) | 8.4 (88 reviews) | 
| **Search** | Not enough data | 8.1 (24 reviews) | 8.8 (113 reviews) | 
| **Web Interface** | Not enough data | 7.1 (23 reviews) | 8.9 (108 reviews) | 
| **Mobile Apps** | Not enough data | 5.6 (8 reviews) | 8.7 (106 reviews) | 

#### Workflow

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Process Automation** | Not enough data | 7.2 (23 reviews) | 8.5 (96 reviews) | 
| **Conditions** | Not enough data | 7.3 (23 reviews) | 8.3 (97 reviews) | 
| **Activities** | Not enough data | 7.8 (22 reviews) | 8.4 (101 reviews) | 
| **Records Management** | Not enough data | 7.6 (21 reviews) | 8.8 (101 reviews) | 
| **Case Management** | Not enough data | 7.4 (16 reviews) | 8.6 (92 reviews) | 

#### Platform

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Internationalization** | Not enough data | 8.5 (14 reviews) | 8.6 (92 reviews) | 
| **Performance and Reliability** | Not enough data | 7.4 (24 reviews) | 8.9 (112 reviews) | 
| **Reporting and Auditing** | Not enough data | 6.4 (23 reviews) | 8.6 (90 reviews) | 
| **System of Record Integration** | Not enough data | 7.2 (18 reviews) | 8.8 (94 reviews) | 
| **APIs** | Not enough data | 7.3 (20 reviews) | 8.6 (91 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **OpenText Content Suite Platform** | N/A | N/A |
| **OpenText Documentum Content Management** | N/A | N/A |
| **Box** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)


**Unique to OpenText Documentum Content Management (2):** [Document Management Software](https://www.g2.com/categories/document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [E-Signature Software](https://www.g2.com/categories/e-signature), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | OpenText Content Suite Platform | OpenText Documentum Content Management | Box | 
|---|---|---|---|
| **Small-Business** | 16.7% | 17.9% | 28.6% | 
| **Mid-Market** | 25.0% | 21.4% | 31.0% | 
| **Enterprise** | 58.3% | 60.7% | 40.4% | 

### By Industry

#### OpenText Content Suite Platform

- **Retail:** 16.7%
- **Pharmaceuticals:** 16.7%
- **Oil & Energy:** 16.7%
- **Medical Devices:** 8.3%
- **Mechanical or Industrial Engineering:** 8.3%
- **Information Technology and Services:** 8.3%
- **Health, Wellness and Fitness:** 8.3%
- **Construction:** 8.3%
- **Banking:** 8.3%

#### OpenText Documentum Content Management

- **Information Technology and Services:** 15.8%
- **Financial Services:** 8.8%
- **Oil & Energy:** 8.8%
- **Banking:** 5.3%
- **Accounting:** 3.5%
- **Computer & Network Security:** 3.5%
- **Computer Software:** 3.5%
- **Management Consulting:** 3.5%
- **Utilities:** 3.5%
- **Pharmaceuticals:** 3.5%
- **Other:** 40.4%

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to OpenText Content Suite Platform

- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Sanity](https://www.g2.com/products/sanity/reviews) — 4.7/5 stars (915 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (601 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [Jahia DXP](https://www.g2.com/products/jahia-dxp/reviews) — 4.4/5 stars (603 reviews)
- [Storyblok](https://www.g2.com/products/storyblok/reviews) — 4.5/5 stars (573 reviews)

### Alternatives to OpenText Documentum Content Management

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (249 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [IBM FileNet Content Manager](https://www.g2.com/products/ibm-filenet-content-manager/reviews) — 4.0/5 stars (139 reviews)
- [DocuShare](https://www.g2.com/products/docushare/reviews) — 4.0/5 stars (132 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [Oracle WebCenter Content](https://www.g2.com/products/oracle-webcenter-content/reviews) — 3.8/5 stars (99 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10358 reviews)

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (388 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (259 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48046 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31317 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10358 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2610 reviews)

---
## Top Discussions

### OpenText Content Suite Platform

No discussions available for this product.

### OpenText Documentum Content Management

- Title: [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) — 1 comment
  > **Top comment:** "No"

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentext-content-suite-platform-vs-opentext-documentum-content-management-vs-box)