Introducing G2.ai, the future of software buying.Try now
Compare OpenText Content Management and Softdocs 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Air
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BoldSign
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
isoTracker
Visit Website
At a Glance
Market Segments
Enterprise (35.4% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
OpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Softdocs Etrieve excels in Quality of Support with a score of 9.8, while OpenText Extended ECM falls short at 7.9. Reviewers mention that the responsiveness and helpfulness of the support team significantly enhance their experience with Softdocs Etrieve.
- Reviewers say that Softdocs Etrieve offers superior Ease of Use with a score of 9.0 compared to OpenText Extended ECM's 8.0. Users appreciate the intuitive interface of Softdocs Etrieve, making it easier for new users to adapt quickly.
- G2 users highlight the Document Signing feature in Softdocs Etrieve, scoring 8.1, which is noted for its efficiency and user-friendly process. In contrast, OpenText Extended ECM lacks a specific score for this feature, indicating potential limitations in its signing capabilities.
- Users on G2 mention that Softdocs Etrieve's Customization options, particularly in Custom Fields (9.5) and Conditional Logic (9.2), allow for a tailored experience that meets specific organizational needs, whereas OpenText Extended ECM's customization features are less flexible.
- Reviewers mention that Softdocs Etrieve's File Management capabilities, especially in Versioning (8.5) and OCR Scanning (8.4), provide a robust solution for document handling, while OpenText Extended ECM's scores in these areas are lower, indicating less effective management features.
- Users report that Softdocs Etrieve's Search functionality, scoring 9.4, is highly praised for its speed and accuracy, making document retrieval seamless. In contrast, OpenText Extended ECM's search capabilities, with a score of 8.1, are seen as less efficient, which can hinder productivity.
Pricing
Entry-Level Pricing
OpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Softdocs
No pricing availableFree Trial
OpenText Content Management
No trial information availableSoftdocs
No trial information availableRatings
Meets Requirements
8.2
57
9.5
14
Ease of Use
8.0
57
9.0
15
Ease of Setup
7.0
28
8.5
10
Ease of Admin
7.5
28
9.1
9
Quality of Support
7.9
55
9.8
14
Has the product been a good partner in doing business?
7.3
27
9.8
9
Product Direction (% positive)
7.5
57
9.1
13
Features by Category
Signature Process
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
File Management
8.0
14
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.9
11
Not enough data
8.3
13
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.9
13
Not enough data
8.2
12
Not enough data
8.0
11
Not enough data
7.4
13
Not enough data
Administration
8.3
10
Not enough data
7.9
13
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.6
12
Not enough data
8.2
10
Not enough data
Platform
8.2
14
Not enough data
8.1
13
Not enough data
8.8
11
Not enough data
8.2
14
Not enough data
Edit
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
43
Not enough data
8.3
40
Not enough data
8.4
35
Not enough data
8.5
41
Feature Not Available
8.1
38
Not enough data
8.0
41
Not enough data
7.8
37
8.3
5
7.9
38
Not enough data
8.1
37
Not enough data
7.7
41
Not enough data
8.0
41
Not enough data
7.4
28
Not enough data
Workflow
7.9
38
8.7
5
7.7
37
Not enough data
7.9
37
Not enough data
8.5
41
9.0
5
8.2
33
Feature Not Available
Platform
8.3
33
Not enough data
7.9
43
Not enough data
8.2
41
Not enough data
8.1
37
Not enough data
8.1
36
Not enough data
Categories
Categories
Shared Categories
OpenText Content Management and Softdocs are categorized as Enterprise Content Management (ECM) and Document Management
Unique Categories
OpenText Content Management is categorized as Cloud Content Collaboration
Softdocs is categorized as Document Scanning, Online Form Builder, E-Signature, and Workflow Management
Reviews
Reviewers' Company Size
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Oil & Energy
7.7%
Computer Software
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Discussions
OpenText Content Management has no discussions with answers
Softdocs has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
