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# OpenText Communications (Exstream) vs Quadient Inspire Comparison - What are their main differences?

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OpenText Communications...Quadient Inspire[+ Add Product](#)

Reviews

**OpenText Communications (Exstream)**[

4.6/5(9)

](https://www.g2.com/products/opentext-communications-exstream/reviews#reviews)

**Quadient Inspire** [

4.8/5(130)

](https://www.g2.com/products/quadient-inspire/reviews#reviews)

Pricing

**OpenText Communications (Exstream)**
No pricing available

**Quadient Inspire**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**OpenText Communications (Exstream)**
Not enough reviews yet

**Quadient Inspire**
4 months

Based on 10 responses

Return on Investment

**OpenText Communications (Exstream)**
Not enough reviews yet

**Quadient Inspire**
10 months

Based on 10 responses

Perceived Cost

**OpenText Communications (Exstream)**
Not enough reviews yet

**Quadient Inspire**
$$$$$

Average Discount

**OpenText Communications (Exstream)**
Not enough reviews yet

**Quadient Inspire**
Not enough reviews yet

 ![OpenText Communications (Exstream)](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-communications-exstream.svg "OpenText Communications (Exstream)")

 ![Quadient Inspire](https://images.g2crowd.com/uploads/product/hd_favicon/6c72786771c4077bf8eadf207a5d0cff/quadient-inspire.svg "Quadient Inspire")

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Pros & Cons

**OpenText Communications (Exstream)**
Not enough data

**Quadient Inspire**
[
Ease of Use (34)
](https://www.g2.com/products/quadient-inspire/reviews?filters%5Bsentiment_snippet%5D=1459801&qs=pros-and-cons#reviews)[
Integrations (22)
](https://www.g2.com/products/quadient-inspire/reviews?filters%5Bsentiment_snippet%5D=1459675&qs=pros-and-cons#reviews)[
Expensive (18)
](https://www.g2.com/products/quadient-inspire/reviews?filters%5Bsentiment_snippet%5D=1460296&qs=pros-and-cons#reviews)[
Learning Curve (8)
](https://www.g2.com/products/quadient-inspire/reviews?filters%5Bsentiment_snippet%5D=1460366&qs=pros-and-cons#reviews)

Integrations

**OpenText Communications (Exstream)**
Not enough data

**Quadient Inspire**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e17e997c5ee8eb810c66610a9343a660/avaloq.png "Product Avatar Image")

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](https://www.g2.com/products/avaloq/reviews)[

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BCC Mail Manager

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Docusign

](https://www.g2.com/products/docusign/reviews)[

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Duck Creek Suite

](https://www.g2.com/products/duck-creek-suite/reviews)[
View all
](https://www.g2.com/products/quadient-inspire/integrations)

Screenshots

**OpenText Communications (Exstream)**
 ![OpenText Communications (Exstream) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1342477/Exstream-prod-site-screenshot.JPG)

**Quadient Inspire**
 ![Quadient Inspire screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102361/Screen-Shot-2019-04-02-at-11.22.30-AM.png)

Ratings

Meets Requirements

**OpenText Communications (Exstream)**

9.4

9.46

**Quadient Inspire**

9.4

9.4115

Ease of Use

**OpenText Communications (Exstream)**

9.4

9.46

**Quadient Inspire**

9.2

9.2118

Ease of Setup

**OpenText Communications (Exstream)**
Not enough data

**Quadient Inspire**

8.7

8.769

Ease of Admin

**OpenText Communications (Exstream)**
Not enough data

**Quadient Inspire**

8.6

8.629

Quality of Support

**OpenText Communications (Exstream)**

8.6

8.66

**Quadient Inspire**

9.4

9.4115

Has the product been a good partner in doing business?

**OpenText Communications (Exstream)**
Not enough data

**Quadient Inspire**

9.3

9.330

Product Direction (% positive)

**OpenText Communications (Exstream)**

10.0

10.05

**Quadient Inspire**

9.7

9.7111

Features

Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

9.2

81

Channels

Multi-Channel Coverage

Not enough data

9.1(won by default)

68

Physical Media

Not enough data

9.0(won by default)

69

Open Listening

Not enough data

Feature Not Available

Design

Communications Strategy Development

Not enough data

9.0(won by default)

73

Create Content

Not enough data

9.3(won by default)

76

Personalization

Not enough data

9.3(won by default)

78

Regulatory Compliance

Not enough data

9.0(won by default)

67

Inbound Identification

Not enough data

Feature Not Available

Batch Communications

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

On-Demand Communications

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

9.2(won by default)

35

AI Text Summarization

Not enough data

9.4(won by default)

35

Generative AI

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

9.3

26

Platform Basics

Customizable Templates

Not enough data

9.4(won by default)

25

Exporting

Not enough data

9.1(won by default)

24

Multi-user Access and Collaboration

Not enough data

9.3(won by default)

25

Data Analytics 

Not enough data

9.3(won by default)

24

Multiple Personas

Not enough data

Feature Not Available

Predictive Analytics

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Customer Journey Mapping

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Linking

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Attribution Modeling

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customer Touchpoints

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Diagramming

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Storyboarding

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![OpenText Communications (Exstream)](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-communications-exstream.svg "OpenText Communications (Exstream)")](https://www.g2.com/products/opentext-communications-exstream/reviews)

OpenText Communications (Exstream)

Small-Business(50 or fewer emp.)

0%

Mid-Market(51-1000 emp.)

11.1%

Enterprise(\> 1000 emp.)

88.9%

[![Quadient Inspire](https://images.g2crowd.com/uploads/product/hd_favicon/6c72786771c4077bf8eadf207a5d0cff/quadient-inspire.svg "Quadient Inspire")](https://www.g2.com/products/quadient-inspire/reviews)

Quadient Inspire

Small-Business(50 or fewer emp.)

13.5%

Mid-Market(51-1000 emp.)

61.9%

Enterprise(\> 1000 emp.)

24.6%

Small-Business

(50 or fewer emp.)

0%

13.5%

Mid-Market

(51-1000 emp.)

11.1%

61.9%

Enterprise

(\> 1000 emp.)

88.9%

24.6%

Reviewers' Industry

[![OpenText Communications (Exstream)](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-communications-exstream.svg "OpenText Communications (Exstream)")](https://www.g2.com/products/opentext-communications-exstream/reviews)
OpenText Communications (Exstream)

Information Technology and Services

44.4%

Insurance

33.3%

Financial Services

11.1%

Biotechnology

11.1%

‐

Other

0.0%

[![Quadient Inspire](https://images.g2crowd.com/uploads/product/hd_favicon/6c72786771c4077bf8eadf207a5d0cff/quadient-inspire.svg "Quadient Inspire")](https://www.g2.com/products/quadient-inspire/reviews)
Quadient Inspire

Information Technology and Services

35.0%

Printing

13.0%

Banking

11.4%

Insurance

11.4%

Computer Software

8.1%

Other

21.1%

Alternatives

**OpenText Communications (Exstream) Alternatives**

 ![Adobe Experience Manager](https://images.g2crowd.com/uploads/product/hd_favicon/c72755fcd8e693fbaaa4c38e0d4fc360/adobe-experience-manager.svg "Adobe Experience Manager")

[
Adobe
](/products/adobe-experience-manager/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

**Quadient Inspire Alternatives**

 ![Adobe Experience Manager](https://images.g2crowd.com/uploads/product/hd_favicon/c72755fcd8e693fbaaa4c38e0d4fc360/adobe-experience-manager.svg "Adobe Experience Manager")

[
Adobe
](/products/adobe-experience-manager/reviews)

 ![Salesforce Marketing Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Salesforce Marketing Cloud")

[
Salesforce Marketing Cloud
](/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

## OpenText Communications (Exstream) vs Quadient Inspire

- OpenText Communications (Exstream) and Quadient Inspire both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Quadient Inspire is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OpenText Communications (Exstream) over Quadient Inspire.