Compare OpenText Communications (Exstream) and SmartCOMM 
Featured Products
At a Glance
Market Segments
Enterprise (88.9% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText Communications (Exstream)
Star Rating
(9)4.6 out of 5
Market Segments
Enterprise (88.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Communications (Exstream)SmartCOMM
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SmartCOMMOpenText Communications (Exstream) vs SmartCOMM
- Reviewers felt that SmartCOMM meets the needs of their business better than OpenText Communications (Exstream).
- When comparing quality of ongoing product support, reviewers felt that SmartCOMM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OpenText Communications (Exstream) over SmartCOMM.
Pricing
Entry-Level Pricing
OpenText Communications (Exstream)
No pricing availableSmartCOMM
No pricing availableFree Trial
OpenText Communications (Exstream)
No trial information availableSmartCOMM
No trial information availableRatings
Meets Requirements
9.4
6
9.5
10
Ease of Use
9.4
6
9.4
9
Ease of Setup
Not enough data
9.4
6
Ease of Admin
Not enough data
8.9
6
Quality of Support
8.6
6
9.8
10
Has the product been a good partner in doing business?
Not enough data
9.2
6
Product Direction (% positive)
10.0
5
8.7
9
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Design
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText Communications (Exstream) and SmartCOMM are categorized as Customer Communications Management
Unique Categories
OpenText Communications (Exstream) has no unique categories
SmartCOMM has no unique categories
Reviews
Reviewers' Company Size
OpenText Communications (Exstream)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartCOMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.4%
Insurance
33.3%
Financial Services
11.1%
Biotechnology
11.1%
‐
Other
0.0%
Insurance
26.7%
Financial Services
26.7%
Banking
13.3%
Telecommunications
6.7%
Marketing and Advertising
6.7%
Other
20.0%
Discussions
OpenText Communications (Exstream) has no discussions with answers
SmartCOMM has no discussions with answers
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