# OpenText Communications (Exstream), Quadient Inspire vs OutSystems Comparison

| | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 9 | 122 | 1,796 | 
| **Largest Market Segment** | Enterprise (88.9% of reviews) | Mid-Market (66.1% of reviews) | Mid-Market (40.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $0.00 | 

---
## Top Pros & Cons

### OpenText Communications (Exstream)

**Not enough data**

### Quadient Inspire

Pros:
- Ease of Use (34 reviews)
- Integrations (22 reviews)

Cons:
- Expensive (18 reviews)
- Learning Curve (8 reviews)

### OutSystems

Pros:
- Ease of Use (156 reviews)
- Speed of Development (127 reviews)

Cons:
- Expensive (52 reviews)
- Cost Issues (46 reviews)

---
## Ratings Comparison
| Rating | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
  | **Meets Requirements** | 9.4 (6 reviews) | 9.4 (110 reviews) | 8.9 (856 reviews) | 
  | **Ease of Use** | 9.4 (6 reviews) | 9.2 (113 reviews) | 9.1 (1350 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (63 reviews) | 8.7 (1034 reviews) | 
  | **Ease of Admin** | Not enough data | 8.6 (29 reviews) | 8.5 (509 reviews) | 
  | **Quality of Support** | 8.6 (6 reviews) | 9.5 (110 reviews) | 8.5 (839 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.3 (30 reviews) | 8.8 (487 reviews) | 
  | **Product Direction (% positive)** | 10.0 (5 reviews) | 9.7 (107 reviews) | 9.2 (828 reviews) | 

---
## Pricing

### OpenText Communications (Exstream)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Quadient Inspire

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### OutSystems

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: Launch your first app for free, for up to 100 end users. No credit card required.

Key Features:
- Integrated Development Environment (IDE) for creating your apps
- Free Online Training
- Community Support

[Browse all 3 editions](https://www.g2.com/products/outsystems/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | 9.1/10 | 74 |
| **OutSystems** | N/A | N/A |

#### Channels

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 9.1 (64 reviews) | Not enough data | 
| **Open Listening** | Not enough data | Feature Not Available | Not enough data | 
| **Physical Media** | Not enough data | 8.9 (66 reviews) | Not enough data | 

#### Design

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Communications Strategy Development** | Not enough data | 9.0 (71 reviews) | Not enough data | 
| **Create Content** | Not enough data | 9.2 (71 reviews) | Not enough data | 
| **Personalization** | Not enough data | 9.2 (71 reviews) | Not enough data | 
| **Inbound Identification** | Not enough data | Feature Not Available | Not enough data | 
| **Regulatory Compliance** | Not enough data | 9.0 (66 reviews) | Not enough data | 

#### Generative AI

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (33 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.4 (33 reviews) | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | 9.4/10 | 26 |
| **OutSystems** | N/A | N/A |

#### Platform Basics

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Templates** | Not enough data | 9.4 (25 reviews) | Not enough data | 
| **Exporting** | Not enough data | 9.2 (24 reviews) | Not enough data | 
| **Multi-user Access and Collaboration** | Not enough data | 9.5 (25 reviews) | Not enough data | 
| **Multiple Personas** | Not enough data | Feature Not Available | Not enough data | 
| **Data Analytics ** | Not enough data | 9.4 (24 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | N/A | N/A |
| **OutSystems** | 8.6/10 | 570 |

#### Functionality

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Ease of Use** | Not enough data | Not enough data | 9.3 (496 reviews) | 
| **File Management** | Not enough data | Not enough data | 8.3 (393 reviews) | 
| **Multi-Language Support** | Not enough data | Not enough data | 8.5 (378 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.4 (412 reviews) | 
| **Straight-Out-the-Box Functionality** | Not enough data | Not enough data | 8.7 (415 reviews) | 
| **Help Guides** | Not enough data | Not enough data | 8.6 (415 reviews) | 
| **Patching &amp; Updates** | Not enough data | Not enough data | 8.5 (402 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | N/A | N/A |
| **OutSystems** | 9.0/10 | 105 |

#### Customization - AI Agent Builders

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | Feature Not Available | 
| **Tone Customization** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Security Guardrails** | Not enough data | Not enough data | 9.6 (22 reviews) | 

#### Functionality - AI Agent Builders

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 9.3 (9 reviews) | 
| **Agent Branding** | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 8.5 (10 reviews) | 

#### Data and Analytics - AI Agent Builders

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Analytics &amp; Reporting** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **Contextual Awareness** | Not enough data | Not enough data | 9.5 (11 reviews) | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 9.2 (17 reviews) | 

#### Integration - AI Agent Builders

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 9.6 (27 reviews) | 
| **API Usage** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Platform Interoperability** | Not enough data | Not enough data | 8.9 (29 reviews) | 
| **CRM Data Integration** | Not enough data | Not enough data | 9.0 (8 reviews) | 

### Mobile Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | N/A | N/A |
| **OutSystems** | 7.8/10 | 16 |

#### Agentic AI - Mobile Development Platforms

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.2 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.5 (12 reviews) | 

### AI App Builder

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | N/A | N/A |
| **OutSystems** | 8.6/10 | 28 |

#### Generation and Interpretation - AI App Builder

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Prompt Understanding** | Not enough data | Not enough data | 7.9 (7 reviews) | 
| **Backend Logic Creation** | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **UI Generation** | Not enough data | Not enough data | Feature Not Available | 
| **Context Awareness** | Not enough data | Not enough data | 8.1 (7 reviews) | 

#### Generated Application Quality - AI App Builder

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Scalability** | Not enough data | Not enough data | 9.6 (13 reviews) | 
| **Out-of-the-Box Functionality** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **Design Customization** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Data &amp; API Integration** | Not enough data | Not enough data | 9.2 (18 reviews) | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **OpenText Communications (Exstream)** | N/A | N/A |
| **Quadient Inspire** | N/A | N/A |
| **OutSystems** | 8.5/10 | 864 |

#### Application Design

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **UI Code Extending** | Not enough data | Not enough data | 8.6 (624 reviews) ✓ Verified | 
| **Programming Code Extending** | Not enough data | Not enough data | 8.5 (629 reviews) ✓ Verified | 
| **Customized Branding** | Not enough data | Not enough data | 8.7 (599 reviews) ✓ Verified | 
| **Application Templates** | Not enough data | Not enough data | 8.6 (619 reviews) ✓ Verified | 
| **Workflows** | Not enough data | Not enough data | 8.6 (625 reviews) ✓ Verified | 

#### Data Control

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 7.9 (571 reviews) ✓ Verified | 
| **Data Synchronization** | Not enough data | Not enough data | 8.3 (596 reviews) ✓ Verified | 
| **Data Security** | Not enough data | Not enough data | 8.6 (607 reviews) ✓ Verified | 

#### Publishing

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 9.0 (656 reviews) ✓ Verified | 
| **Platform Compatability** | Not enough data | Not enough data | 8.9 (618 reviews) | 
| **Lifecycle Management** | Not enough data | Not enough data | 8.9 (643 reviews) ✓ Verified | 

#### Agentic AI - Low-Code Development Platforms

| Feature | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (34 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (31 reviews) | 

---
## Categories

**Unique to OpenText Communications (Exstream) (1):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management)

**Unique to Quadient Inspire (2):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to OutSystems (5):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Mobile Development Platforms](https://www.g2.com/categories/mobile-development-platforms), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [AI App Builder Software](https://www.g2.com/categories/ai-app-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | OpenText Communications (Exstream) | Quadient Inspire | OutSystems | 
|---|---|---|---|
| **Small-Business** | 0% | 9.3% | 23.4% | 
| **Mid-Market** | 11.1% | 66.1% | 40.1% | 
| **Enterprise** | 88.9% | 24.6% | 36.4% | 

### By Industry

#### OpenText Communications (Exstream)

- **Information Technology and Services:** 44.4%
- **Insurance:** 33.3%
- **Financial Services:** 11.1%
- **Biotechnology:** 11.1%

#### Quadient Inspire

- **Information Technology and Services:** 38.1%
- **Banking:** 11.9%
- **Printing:** 11.9%
- **Insurance:** 11.0%
- **Computer Software:** 6.8%
- **Marketing and Advertising:** 5.1%
- **Financial Services:** 3.4%
- **Hospital &amp; Health Care:** 3.4%
- **Entertainment:** 0.8%
- **Government Administration:** 0.8%
- **Other:** 6.8%

#### OutSystems

- **Information Technology and Services:** 16.7%
- **Computer Software:** 12.4%
- **Banking:** 7.1%
- **Insurance:** 6.9%
- **Consulting:** 4.8%
- **Financial Services:** 3.7%
- **Logistics and Supply Chain:** 3.0%
- **Hospital &amp; Health Care:** 3.0%
- **Oil &amp; Energy:** 2.6%
- **Retail:** 2.5%
- **Other:** 37.1%

---
## Alternatives

### Alternatives to OpenText Communications (Exstream)

- [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (674 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2467 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7638 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7341 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3749 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2042 reviews)

### Alternatives to Quadient Inspire

- [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (674 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2467 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4622 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1594 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)

### Alternatives to OutSystems

- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1051 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7581 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1547 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (358 reviews)
- [WaveMaker](https://www.g2.com/products/wavemaker/reviews) — 4.3/5 stars (68 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4004 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)

---
## Top Discussions

### OpenText Communications (Exstream)

No discussions available for this product.

### Quadient Inspire

- Title: [What is Quadient Inspire used for?](https://www.g2.com/discussions/what-is-quadient-inspire-used-for) — 4 comments, 1 upvote
  > **Top comment:** "Creating documents, Make customer efficiency for interaction to customers.  Incredible communication with customers. "
- Title: [What does GMC Software stand for?](https://www.g2.com/discussions/what-does-gmc-software-stand-for) — 1 comment *(includes official response)*
  > **Top comment:** "GMC Software is now Quadient Inspire. Quadient Inspire is a customer experience management solution that provides human-centric communication solutions that..."
- Title: [What is inspire designer?](https://www.g2.com/discussions/what-is-inspire-designer) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Quadient Inspire Designer is the template design and management interface for power users of Inspire Flex. Inspire Designer users can map, merge and process..."
- Title: [What is Quadient software?](https://www.g2.com/discussions/what-is-quadient-software) — 1 comment *(includes official response)*
  > **Top comment:** "Quadient offers Intelligent Communication Automation software to businesses of all sizes that need to digitize and automate their business-critical..."
- Title: [What is Quadient inspire?](https://www.g2.com/discussions/what-is-quadient-inspire) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Quadient Inspire is a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle,..."

### OutSystems

- Title: [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) — 6 comments
  > **Top comment:** "It has a free version with limited features and for personal usage (training and community collaboration)."
- Title: [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) — 2 comments
  > **Top comment:** "Around 50-70lacs INR for a license."
- Title: [what is the best way to clone or migrate production data to lower environments.](https://www.g2.com/discussions/what-is-the-best-way-to-clone-or-migrate-production-data-to-lower-environments) — 2 comments, 1 upvote
  > **Top comment:** "Try Cool Data Mover in the Forge"
- Title: [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) — 1 comment
  > **Top comment:** "OutSystems is a low-code platform that allows you to create web and mobile applications faster and easier. You can use visual coding and drag-and-drop..."
- Title: [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) — 1 comment
  > **Top comment:** "For development of the wide range of application"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentext-communications-exstream-vs-quadient-inspire-vs-outsystems)

