# OpenText Cloudally Backup for Microsoft 365 vs Salesforce Backup & Recover Comparison
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## AI Generated Summary
- **G2 reviewers report** that Salesforce Backup & Recover excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CloudAlly Office 365 Backup. Users appreciate its reliability and low-maintenance nature, with one reviewer noting it provides "real peace of mind" once set up.
- **According to verified reviews** , Salesforce Backup & Recover has a much larger volume of feedback, with 386 reviews compared to CloudAlly's 26. This suggests that the insights from Salesforce users are more robust and reflective of a wider user experience.
- **Users say** that Salesforce Backup & Recover offers a straightforward restoration process, which saves time compared to manual backups. Reviewers highlighted how easy it is to restore specific data or metadata, making it a practical choice for daily operations.
- **Reviewers mention** that CloudAlly Office 365 Backup provides a "set it and forget it" experience, which is appealing for users looking for minimal intervention. Its automatic detection and backup of accounts is a standout feature, allowing for seamless integration with Office 365.
- **Users highlight** that Salesforce Backup & Recover's implementation process is quick and intuitive, with many praising the onboarding project. This contrasts with CloudAlly, where some users found the setup less straightforward, indicating a potential area for improvement.
- **According to recent feedback** , Salesforce Backup & Recover is noted for its effective storage management, allowing users to reduce storage in their main Salesforce org while keeping archived data easily accessible. In comparison, CloudAlly's data deduplication feature is appreciated, but it may not offer the same level of integration and ease of access as Salesforce's solution.



| | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 27 | 415 | 
| **Largest Market Segment** | Small-Business (53.8% of reviews) | Mid-Market (54.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### OpenText Cloudally Backup for Microsoft 365


Cons:
- Expensive (1 reviews)
- Poor Customer Support (1 reviews)

### Salesforce Backup & Recover

Pros:
- Ease of Use (67 reviews)
- Salesforce Integration (43 reviews)

Cons:
- Expensive (23 reviews)
- Limitations (15 reviews)

---
## Ratings Comparison
| Rating | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
  | **Meets Requirements** | 8.4 (22 reviews) | 9.2 (240 reviews) | 
  | **Ease of Use** | 8.7 (21 reviews) | 8.9 (325 reviews) | 
  | **Ease of Setup** | 7.5 (8 reviews) | 9.0 (285 reviews) | 
  | **Ease of Admin** | 8.3 (7 reviews) | 9.3 (207 reviews) | 
  | **Quality of Support** | 8.2 (20 reviews) | 9.2 (218 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (5 reviews) | 9.4 (200 reviews) | 
  | **Product Direction (% positive)** | 8.3 (21 reviews) | 8.7 (230 reviews) | 

---
## Pricing

### OpenText Cloudally Backup for Microsoft 365

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesforce Backup & Recover

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **OpenText Cloudally Backup for Microsoft 365** | 7.8/10 | 13 |
| **Salesforce Backup & Recover** | 8.3/10 | 192 |

#### Functionality

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Real-time Sync** | 7.6 (11 reviews) | 8.8 (118 reviews) | 
| **Storage Capacity** | 7.8 (10 reviews) | 9.3 (170 reviews) | 
| **Remote Backup** | 7.9 (13 reviews) | 9.4 (160 reviews) | 
| **Versioning** | 7.6 (13 reviews) | 9.2 (159 reviews) | 

#### Compatibility 

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **SaaS Application Variety** | 8.3 (13 reviews) | 8.8 (121 reviews) | 
| **Storage Formats** | 7.4 (12 reviews) | 9.1 (130 reviews) | 

#### Management

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **File Sharing** | 7.9 (12 reviews) | 8.6 (128 reviews) | 
| **Security Standards** | Feature Not Available | 9.3 (158 reviews) | 
| **Encrypted Storage** | 7.9 (12 reviews) | 9.3 (153 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 6.4 (7 reviews) | 
| **Multi-step Planning** | Feature Not Available | 6.9 (7 reviews) | 
| **Cross-system Integration** | Feature Not Available | 7.2 (9 reviews) | 
| **Adaptive Learning** | Feature Not Available | 6.9 (7 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.7 (5 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.8 (6 reviews) | 
| **Decision Making** | Feature Not Available | 7.3 (5 reviews) | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **OpenText Cloudally Backup for Microsoft 365** | N/A | N/A |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Management

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)




---
## Reviewer Demographics

### By Company Size

| Segment | OpenText Cloudally Backup for Microsoft 365 | Salesforce Backup & Recover | 
|---|---|---|
| **Small-Business** | 53.8% | 14.2% | 
| **Mid-Market** | 30.8% | 54.5% | 
| **Enterprise** | 15.4% | 31.3% | 

### By Industry

#### OpenText Cloudally Backup for Microsoft 365

- **Telecommunications:** 26.9%
- **Information Technology and Services:** 19.2%
- **Non-Profit Organization Management:** 7.7%
- **Legal Services:** 7.7%
- **Computer & Network Security:** 7.7%
- **Package/Freight Delivery:** 3.8%
- **Mechanical or Industrial Engineering:** 3.8%
- **Insurance:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Education Management:** 3.8%
- **Other:** 11.5%

#### Salesforce Backup & Recover

- **Financial Services:** 14.2%
- **Information Technology and Services:** 10.1%
- **Non-Profit Organization Management:** 9.9%
- **Computer Software:** 6.1%
- **Higher Education:** 6.1%
- **Hospital & Health Care:** 4.8%
- **Manufacturing:** 2.5%
- **Insurance:** 2.5%
- **Telecommunications:** 2.3%
- **Consumer Goods:** 2.0%
- **Other:** 39.5%

---
## Alternatives

### Alternatives to OpenText Cloudally Backup for Microsoft 365

- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (189 reviews)
- [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) — 4.2/5 stars (229 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1966 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4468 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (459 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)

### Alternatives to Salesforce Backup & Recover

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) — 4.2/5 stars (229 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (189 reviews)
- [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (293 reviews)
- [Commvault Cloud](https://www.g2.com/products/commvault-cloud/reviews) — 4.3/5 stars (181 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)

---
## Top Discussions

### OpenText Cloudally Backup for Microsoft 365

No discussions available for this product.

### Salesforce Backup & Recover

- Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners"
- Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment
  > **Top comment:** "Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.

In my personal..."
- Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote
  > **Top comment:** "Hey Dor,

OwnBackup is a SaaS application with updates provided automatically.  Any major updates will be communicated to all customers.
 
Information..."
- Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jordan,

My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentext-cloudally-backup-for-microsoft-365-vs-salesforce-backup-recover)