Link copied to clipboard # OpenText Cloudally Backup for Microsoft 365 vs Salesforce Backup & Recover Comparison - What are their main differences? Share [ Export ](/compare/opentext-cloudally-backup-for-microsoft-365/salesforce-backup-recover/export.csv) OpenText Cloudally Backup for Microsoft 366Salesforce Backup & Recover[+ Add Product](#) Reviews **OpenText Cloudally Backup for Microsoft 365** [ 4.4/5(27) ](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews#reviews) **Salesforce Backup & Recover** [ 4.5/5(499) ](https://www.g2.com/products/salesforce-backup-recover/reviews#reviews) Pricing **OpenText Cloudally Backup for Microsoft 365** Free Trial No pricing available **Salesforce Backup & Recover** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **OpenText Cloudally Backup for Microsoft 365** Not enough reviews yet **Salesforce Backup & Recover** 2 months Based on 46 responses Return on Investment **OpenText Cloudally Backup for Microsoft 365** Not enough reviews yet **Salesforce Backup & Recover** 12 months Based on 33 responses Perceived Cost **OpenText Cloudally Backup for Microsoft 365** $$$$$ **Salesforce Backup & Recover** $$$$$ Average Discount **OpenText Cloudally Backup for Microsoft 365** Not enough reviews yet **Salesforce Backup & Recover** 11% Pros & Cons **OpenText Cloudally Backup for Microsoft 365** [ Expensive (1) ](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews?filters%5Bsentiment_snippet%5D=1973635&qs=pros-and-cons#reviews)[ Poor Customer Support (1) ](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews?filters%5Bsentiment_snippet%5D=1973633&qs=pros-and-cons#reviews) **Salesforce Backup & Recover** [ Ease of Use (67) ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732249&qs=pros-and-cons#reviews)[ Salesforce Integration (43) ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732113&qs=pros-and-cons#reviews)[ Expensive (23) ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732330&qs=pros-and-cons#reviews)[ Limitations (15) ](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bsentiment_snippet%5D=1732896&qs=pros-and-cons#reviews) Integrations **OpenText Cloudally Backup for Microsoft 365** Not enough data **Salesforce Backup & Recover** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da633d2d1c1fd43e5e3cc46236965f55/elastic-elasticsearch.png "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image") Salesforce Platform ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Salesforce Sales Cloud ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ View all ](https://www.g2.com/products/salesforce-backup-recover/integrations) Screenshots **OpenText Cloudally Backup for Microsoft 365** ![OpenText Cloudally Backup for Microsoft 365 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/126322/dashboard.png) **Salesforce Backup & Recover** ![Salesforce Backup & Recover screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1585786/Screenshot-2025-11-19-at-2.51.03-pm.png) Ratings Meets Requirements **OpenText Cloudally Backup for Microsoft 365** 8.4 8.422 **Salesforce Backup & Recover** 9.2 9.2243 Ease of Use **OpenText Cloudally Backup for Microsoft 365** 8.7 8.721 **Salesforce Backup & Recover** 8.9 8.9393 Ease of Setup **OpenText Cloudally Backup for Microsoft 365** 7.5 7.58 **Salesforce Backup & Recover** 8.8 8.8353 Ease of Admin **OpenText Cloudally Backup for Microsoft 365** 8.3 8.37 **Salesforce Backup & Recover** 9.3 9.3210 Quality of Support **OpenText Cloudally Backup for Microsoft 365** 8.2 8.220 **Salesforce Backup & Recover** 9.2 9.2220 Has the product been a good partner in doing business? **OpenText Cloudally Backup for Microsoft 365** 9.3 9.35 **Salesforce Backup & Recover** 9.4 9.4202 Product Direction (% positive) **OpenText Cloudally Backup for Microsoft 365** 8.3 8.321 **Salesforce Backup & Recover** 8.7 8.7231 Features SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);) 7.8 13 8.3 225 Functionality Real-time Sync 7.6 11 8.8(won by 1.2) 120 (There is a greater than 0.5 difference between this product's rating and its competitors) Storage Capacity 7.8 10 9.3(won by 1.5) 175 (There is a greater than 0.5 difference between this product's rating and its competitors) Remote Backup 7.9 13 9.4(won by 1.5) 166 (There is a greater than 0.5 difference between this product's rating and its competitors) Versioning 7.6 13 9.2(won by 1.6) 164 (There is a greater than 0.5 difference between this product's rating and its competitors) Compatibility SaaS Application Variety 8.3 13 8.8(won by 0.5) 121 (There is a greater than 0.5 difference between this product's rating and its competitors) Storage Formats 7.4 12 9.0(won by 1.6) 132 (There is a greater than 0.5 difference between this product's rating and its competitors) Endpoint Variety Feature Not Available Feature Not Available Management File Sharing 7.9 12 8.6(won by 0.7) 129 (There is a greater than 0.5 difference between this product's rating and its competitors) Encrypted Storage 7.9 12 9.3(won by 1.4) 157 (There is a greater than 0.5 difference between this product's rating and its competitors) Security Standards Feature Not Available 9.4(won by default) 164 Agentic AI - SaaS Backup Autonomous Task Execution Feature Not Available 6.4(won by default) 7 Multi-step Planning Feature Not Available 6.9(won by default) 7 Cross-system Integration Feature Not Available 7.7(won by default) 13 Adaptive Learning Feature Not Available 6.9(won by default) 7 Natural Language Interaction Feature Not Available 7.7(won by default) 5 Proactive Assistance Feature Not Available 7.8(won by default) 6 Decision Making Feature Not Available 7.3(won by default) 5 Show 1 feature category with incomplete data Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Management Disaster Recovery Not enough data Not enough data Remote Backup Not enough data Not enough data Storage Formats Not enough data Not enough data Scheduled Backups Not enough data Not enough data On-Demand Restoration Not enough data Not enough data Reporting Activity Monitoring Not enough data Not enough data Documentation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Security Data Encryption Not enough data Not enough data Security and Compliance Not enough data Not enough data Deduplication Not enough data Not enough data User Insights Reviewers' Company Size [![OpenText Cloudally Backup for Microsoft 365](https://images.g2crowd.com/uploads/product/hd_favicon/8770ca262162c9bb19914a665ee2e60e/opentext-cloudally-backup-for-microsoft-365.svg "OpenText Cloudally Backup for Microsoft 365")](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) OpenText Cloudally Backup for Microsoft 365 Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 30.8% Enterprise(\> 1000 emp.) 15.4% [![Salesforce Backup & Recover](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-backup-recover.svg "Salesforce Backup & Recover")](https://www.g2.com/products/salesforce-backup-recover/reviews) Salesforce Backup & Recover Small-Business(50 or fewer emp.) 16.4% Mid-Market(51-1000 emp.) 51.7% Enterprise(\> 1000 emp.) 31.9% Small-Business (50 or fewer emp.) 53.8% 16.4% Mid-Market (51-1000 emp.) 30.8% 51.7% Enterprise (\> 1000 emp.) 15.4% 31.9% Reviewers' Industry [![OpenText Cloudally Backup for Microsoft 365](https://images.g2crowd.com/uploads/product/hd_favicon/8770ca262162c9bb19914a665ee2e60e/opentext-cloudally-backup-for-microsoft-365.svg "OpenText Cloudally Backup for Microsoft 365")](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) OpenText Cloudally Backup for Microsoft 365 Telecommunications 26.9% Information Technology and Services 19.2% Non-Profit Organization Management 7.7% Legal Services 7.7% Computer & Network Security 7.7% Other 30.8% [![Salesforce Backup & Recover](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-backup-recover.svg "Salesforce Backup & Recover")](https://www.g2.com/products/salesforce-backup-recover/reviews) Salesforce Backup & Recover Financial Services 14.2% Information Technology and Services 9.7% Non-Profit Organization Management 9.5% Higher Education 5.8% Computer Software 5.6% Other 55.2% FAQs ## OpenText Cloudally Backup for Microsoft 366 vs Salesforce Backup & Recover FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Salesforce Backup & Recover vs OpenText Cloudally Backup for Microsoft 366? Salesforce Backup & Recover stands out for higher reviewer satisfaction, especially in setup and support, while OpenText Cloudally Backup for Microsoft 366 is more focused on Microsoft 365 environments. | [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) | [OpenText Cloudally Backup for Microsoft 366](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) | | --- | --- | | 4.6/5 (415 reviews) | 4.4/5 (27 reviews) | | Mid-Market | Small-Business | | 9.0 | 7.5 | | 9.2 | 8.2 | | Ease of Use (67 all-time mentions) | — | ### How do the pricing models of Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366 compare? Salesforce Backup & Recover is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to OpenText Cloudally Backup for Microsoft 366. - **Salesforce Backup & Recover:** Reviewers frequently mention the product as expensive, but many justify the cost due to its reliability and feature set. - **OpenText Cloudally Backup for Microsoft 366:** Reviewers cite pricing issues and concerns about value, with some noting the cost increases with user and data volume. - **Switching reasons:** Several reviewers mention switching away from OpenText Cloudally Backup for Microsoft 366 due to dissatisfaction with support and perceived lack of value. ### What are the best alternatives to Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366? The top three alternatives to Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366 are Druva Data Security Cloud, Spanning Backup, and Backupify. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) | 4.6/5 (415 reviews) | Mid-Market | Expensive, but justified by reliability and features | Ease of Use (67 all-time mentions) | | [OpenText Cloudally Backup for Microsoft 366](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) | 4.4/5 (27 reviews) | Small-Business | Pricing issues, cost increases with scale | — | | [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) | 4.7/5 (741 reviews) | Mid-Market | — | — | | [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) | 4.2/5 (232 reviews) | Mid-Market | — | — | | [Backupify](https://www.g2.com/products/backupify/reviews) | 4.2/5 (189 reviews) | Mid-Market | — | — | ### Which SaaS Backup features should I prioritize when comparing Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366? Buyers should prioritize Ease of Setup, Quality of Support, Security Standards, Integration Capabilities, and Restore Functionality when comparing Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366. - **Ease of Setup:** Salesforce Backup & Recover scores 9.0; OpenText Cloudally Backup for Microsoft 366 scores 7.5. - **Quality of Support:** Salesforce Backup & Recover scores 9.2; OpenText Cloudally Backup for Microsoft 366 scores 8.2. - **Security Standards:** Salesforce Backup & Recover offers Security Standards as a feature; OpenText Cloudally Backup for Microsoft 366 does not. - **Integration Capabilities:** Salesforce Backup & Recover has 13 all-time mentions for integrations; OpenText Cloudally Backup for Microsoft 366 has no integration mentions. - **Restore Functionality:** Salesforce Backup & Recover has 20 all-time mentions for restore functionality; OpenText Cloudally Backup for Microsoft 366 supports granular file restores in recent reviews. ### What are the pros and cons of Salesforce Backup & Recover vs OpenText Cloudally Backup for Microsoft 366? Salesforce Backup & Recover's headline strength is ease of use, while OpenText Cloudally Backup for Microsoft 366 is noted for its integration with Microsoft 365 environments. - **Salesforce Backup & Recover strengths:** Ease of Use (67 all-time mentions), Salesforce Integration (43), Backup Solutions (38), Customer Support (29), Data Accuracy (25), Easy Restore (24), Easy Setup (24), Data Security (20), Restore Functionality (20), Reliability (14), Automation (13), Integrations (13). - **Salesforce Backup & Recover trade-offs:** Expensive (23 all-time mentions), Limitations (15), setup and restore processes can be complex for large data volumes, operates outside standard Salesforce UI, limited to structured CRM data. - **OpenText Cloudally Backup for Microsoft 366 strengths:** Integration with Microsoft 365, automated daily backups, granular file restore, intuitive dashboard, file sharing and management, regulatory compliance support. - **OpenText Cloudally Backup for Microsoft 366 trade-offs:** Pricing issues, cost increases with scale, poor customer support in recent reviews, backup frequency limited to daily, interface performance issues with large data sets. ### Is Salesforce Backup & Recover or OpenText Cloudally Backup for Microsoft 366 better for small businesses? OpenText Cloudally Backup for Microsoft 366 is a better fit for small businesses, as its largest reviewer segment is Small-Business, while Salesforce Backup & Recover is more focused on Mid-Market organizations. - **Salesforce Backup & Recover:** Largest segment is Mid-Market; reviewers note the product is expensive for small teams and better suited for larger organizations with complex environments. - **OpenText Cloudally Backup for Microsoft 366:** Largest segment is Small-Business; reviewers highlight ease of setup and integration with Microsoft 365, making it accessible for smaller organizations. ### Which SaaS Backup platform has better integrations? Salesforce Backup & Recover is favored for integrations, with more reviewer-cited integration mentions than OpenText Cloudally Backup for Microsoft 366. - **Salesforce Backup & Recover:** Integrations are cited in 13 all-time reviews, with frequent mentions of Salesforce ecosystem integration and compatibility with third-party backup tools. - **OpenText Cloudally Backup for Microsoft 366:** No reviewer-cited integrations in the available data. ### How do Salesforce Backup & Recover and OpenText Cloudally Backup for Microsoft 366 compare on customer support? Salesforce Backup & Recover is rated higher for Quality of Support, with a 1.0-point advantage over OpenText Cloudally Backup for Microsoft 366 (9.2 vs 8.2). - **Salesforce Backup & Recover:** 29 all-time mentions for customer support, with recent reviews highlighting responsive onboarding specialists and helpful documentation. - **OpenText Cloudally Backup for Microsoft 366:** Recent reviews cite poor customer support, lack of proactive communication, and slow issue resolution. ### Which is easier to implement, Salesforce Backup & Recover or OpenText Cloudally Backup for Microsoft 366? Salesforce Backup & Recover is easier to implement, with a 1.5-point higher Ease of Setup score (9.0 vs 7.5) compared to OpenText Cloudally Backup for Microsoft 366. - **Salesforce Backup & Recover:** Reviewers consistently describe setup as straightforward, with onboarding support and clear documentation; 24 all-time mentions for easy setup. - **OpenText Cloudally Backup for Microsoft 366:** Reviewers note initial setup is simple for Microsoft 365 environments, but recent feedback includes frustration with setup complexity and lack of support. ### Which product has better File Sharing? OpenText Cloudally Backup for Microsoft 366 is favored for File Sharing, as it is the most frequently mentioned feature in its reviews. - **Salesforce Backup & Recover:** No reviewer-cited strengths or scores for File Sharing. - **OpenText Cloudally Backup for Microsoft 366:** File Sharing is highlighted as a key feature in recent reviews, with reviewers praising its intuitive dashboard and ease of sharing and managing files. Alternatives **OpenText Cloudally Backup for Microsoft 365 Alternatives** ![Backupify](https://images.g2crowd.com/uploads/product/hd_favicon/2b694e121d46c4fc164a5d76f2cbc274/backupify.svg "Backupify") [ Backupify ](/products/backupify/reviews) ![Spanning Backup](https://images.g2crowd.com/uploads/product/hd_favicon/176505ab1cbd43dcb271f62d08b7b02f/spanning-backup.svg "Spanning Backup") [ Spanning Backup ](/products/spanning-backup/reviews) ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection") [ Cove Data Protection ](/products/cove-data-protection/reviews) ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud") [ Druva Data Security Cloud ](/products/druva-data-security-cloud/reviews) **Salesforce Backup & Recover Alternatives** ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud") [ Druva Data Security Cloud ](/products/druva-data-security-cloud/reviews) ![Spanning Backup](https://images.g2crowd.com/uploads/product/hd_favicon/176505ab1cbd43dcb271f62d08b7b02f/spanning-backup.svg "Spanning Backup") [ Spanning Backup ](/products/spanning-backup/reviews) ![Backupify](https://images.g2crowd.com/uploads/product/hd_favicon/2b694e121d46c4fc164a5d76f2cbc274/backupify.svg "Backupify") [ Backupify ](/products/backupify/reviews) ![Odaseva](https://images.g2crowd.com/uploads/product/hd_favicon/713c6bb078c795403de6fd54589c6826/odaseva.svg "Odaseva") [ Odaseva ](/products/odaseva/reviews)