Compare OpenText Business Network Cloud EDI and TrueCommerce EDI
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Month
OpenText Business Network Cloud EDI
Star Rating
(41)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 2 pricing plans
TrueCommerce EDI
Star Rating
(438)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TrueCommerce EDI excels in customer support, with users highlighting the ease of contacting representatives for assistance. One user mentioned, "I love the fact that I can easily contact a customer service representative and get help," showcasing the platform's commitment to user satisfaction.
- Users say that OpenText Business Network Cloud EDI offers a seamless implementation experience, with one reviewer noting, "Implementation is really very easy and gives amazing experience." This suggests that users appreciate the straightforward onboarding process, which can be crucial for businesses looking to minimize downtime.
- Reviewers mention that TrueCommerce EDI is particularly effective for transmitting various documents, such as invoices and ASNs. A user stated, "TrueCommerce EDI is best for transmitting the invoices, ASN or any other documents to the customers," indicating its reliability in handling essential business transactions.
- According to verified reviews, OpenText EDI is praised for its automation capabilities, with one user calling it their "secret weapon" for eliminating manual EDI tasks. This feature can save businesses significant time and effort, making it a strong contender for those seeking efficiency.
- G2 reviewers highlight that TrueCommerce EDI has a higher overall satisfaction score compared to OpenText, reflecting a more favorable user experience. Users appreciate the personalized approach during the sales process, with one mentioning that the sales team "went the extra mile" to ensure the solution fit their needs.
- Users report that while OpenText Business Network Cloud EDI has strong data protection features, such as safeguarding data as it flows, it may not match the overall user satisfaction and support responsiveness seen with TrueCommerce EDI. This indicates that while OpenText has its strengths, it may face challenges in user experience compared to its competitor.
Pricing
Entry-Level Pricing
OpenText Business Network Cloud EDI
OpenText™ Business Network Cloud Enterprise
Contact Us
Leverage processes and technologies to manage B2B integration requirements
- User enablement and control
- Visibility and alerting
- Business-to-anything integration
TrueCommerce EDI
SMB Plan
Contact Us
Per Month
Get EDI compliant and connect systems seamlessly.
Our SMB Plan starts with:
- Basic accounting and ERP Integrations
- 3 Trading partner connections
- 2 Integrated documents
Free Trial
OpenText Business Network Cloud EDI
No trial information availableTrueCommerce EDI
No trial information availableRatings
Meets Requirements
8.7
29
9.2
353
Ease of Use
8.9
30
8.7
360
Ease of Setup
8.4
17
7.9
228
Ease of Admin
7.8
16
8.6
190
Quality of Support
8.7
30
8.8
350
Has the product been a good partner in doing business?
8.2
16
9.0
189
Product Direction (% positive)
7.6
29
8.6
348
Features by Category
Data
Not enough data
8.2
19
Not enough data
8.1
18
Not enough data
8.9
19
Not enough data
9.0
18
Logistics
Not enough data
8.0
16
Not enough data
8.8
18
Not enough data
8.6
20
Not enough data
8.6
15
Not enough data
8.7
21
Functionality
8.9
22
9.1
172
|
Verified
9.1
22
8.7
165
|
Verified
Management
8.9
22
8.5
162
|
Verified
8.3
22
8.1
158
|
Verified
8.2
22
8.3
157
|
Verified
Integrations
8.2
22
8.5
159
|
Verified
8.5
21
7.8
128
|
Verified
Security
8.5
22
8.5
147
|
Verified
8.8
22
9.0
159
|
Verified
Support
8.6
22
8.6
158
|
Verified
Categories
Categories
Shared Categories
OpenText Business Network Cloud EDI and TrueCommerce EDI are categorized as Electronic Data Interchange (EDI)
Unique Categories
OpenText Business Network Cloud EDI has no unique categories
TrueCommerce EDI is categorized as Integration Brokerage and On-Premise Data Integration
Reviews
Reviewers' Company Size
OpenText Business Network Cloud EDI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueCommerce EDI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
10.3%
Consulting
7.7%
Telecommunications
7.7%
Financial Services
7.7%
Banking
5.1%
Other
61.5%
Wholesale
15.6%
Consumer Goods
13.2%
Manufacturing
9.3%
Retail
8.3%
Food Production
4.9%
Other
48.7%
Alternatives
Discussions
What is OpenText Trading Grid used for?
1 Comment
Official Response from OpenText Business Network Cloud EDI
OpenText™ Trading Grid™ is a unified integration platform that allows companies to connect once to our network and reach a diverse ecosystem of internal and...Read more
OpenText Business Network Cloud EDI has no more discussions with answers
How do you know what you are paying for? How was the usage calculated?
2 Comments
BC
They have a detailed usage you can access to in the portal.Read more
What is EDI What are the components of EDI?
1 Comment
MR
Electronic data interchange is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as...Read more
When we can expect to use it in Google Chrome?
1 Comment
CB
Hi, Sonu...thank you for your question. TrueCommerce supports Google Chrome and will be happy to follow up with you this week regarding the connection issue...Read more
