Compare OpenTable and ResNexus
See this
side-by-side comparison of OpenTable vs. ResNexus
based on preference data from user reviews. OpenTable rates 4.2/5 stars with 57 reviews. By contrast, ResNexus rates 4.5/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
OpenTable vs ResNexus
When assessing the two solutions, reviewers found them equally easy to use, and both vendors make it equally easy to do business overall. However, OpenTable is easier to set up, while ResNexus is easier to administer.
- Reviewers felt that OpenTable meets the needs of their business better than ResNexus.
- When comparing quality of ongoing product support, reviewers felt that OpenTable is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ResNexus over OpenTable.
Categories
Shared Categories
OpenTable and ResNexus are categorized as Restaurant Reservations
Unique Categories
OpenTable has no unique categories
ResNexus is categorized as Vacation Rental and Hotel Reservations
Pricing
Free Trial Unavailable
Free Trial
Ratings
Meets Requirements
OpenTable
Responses: 50
ResNexus
Responses: 10
Ease of Use
OpenTable
Responses: 50
ResNexus
Responses: 10
Ease of Setup
OpenTable
Responses: 8
ResNexus
Responses: 8
Ease of Admin
OpenTable
Responses: 9
ResNexus
Responses: 8
Quality of Support
OpenTable
Responses: 38
ResNexus
Responses: 10
Ease of Doing Business With
OpenTable
Responses: 9
ResNexus
Responses: 8
Product Direction (% positive)
OpenTable
Responses: 49
ResNexus
Responses: 10
Reviewers' Company Size
Reviewers of both OpenTable and ResNexus were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
OpenTable
ResNexus
Mid-Market
(51-1000 emp.)
OpenTable
ResNexus
Enterprise
(> 1000 emp.)
OpenTable
ResNexus
Reviewers' Industry
Hospitality
23.6%
Food & Beverages
20.0%
Restaurants
12.7%
Publishing
3.6%
Pharmaceuticals
3.6%
Other
36.4%
Hospitality
45.5%
Real Estate
18.2%
Restaurants
9.1%
Public Relations and Communications
9.1%
Marketing and Advertising
9.1%
Other
9.1%
Reviews
Most Helpful Favorable Review
Administrator in Hospitality
It's very user friendly when creating a reservation
User in Hospitality
Support team is 24/7. Ease of use and training make onboarding seemless!
Most Helpful Critical Review
Daniell S.
Administrator in Food & Beverages
I don't like how Opentable uses my customer base information to "suggest" my competitors if my reservations are full for the evening, I also don't like that if someone books through my site that they are sent competitive marketing. It may actually be...
Administrator in Public Relations and Communications
The reports are not nearly where we need them to be
Top Alternatives
Discussions
OpenTable has no discussions with answers
ResNexus has no discussions with answers
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