# OpenTable for Restaurants vs Tock Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OpenTable for Restaurants excels in overall user satisfaction, boasting a higher score compared to Tock. Users appreciate its ability to efficiently manage reservations and enhance the guest management process, making daily operations smoother.
- **Users say** that OpenTable's interface is particularly user-friendly, with many highlighting features like customizable seating availability that significantly improve the guest experience. In contrast, while Tock is also noted for its ease of use, it falls slightly behind in overall ratings.
- **Reviewers mention** that OpenTable for Restaurants has a strong market presence, with a larger number of reviews indicating a more established user base. This suggests that potential buyers can trust the feedback and experiences shared by a wider community of users.
- **According to verified reviews** , both platforms offer solid support, but OpenTable for Restaurants has a slight edge in user ratings for support quality. Users have expressed satisfaction with the assistance they receive, which is crucial for restaurants needing timely help.
- **Users highlight** that Tock provides unique features like the ability for guests to pre-pay for add-ons, which is particularly beneficial for specific dining experiences like omakase. However, OpenTable's comprehensive reservation management features are often seen as more robust overall.
- **Reviewers note** that while Tock's guest communication and integration features are praised, OpenTable for Restaurants offers superior reporting and analytics capabilities, which help restaurant owners make informed decisions based on their operations and guest preferences.



| | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 284 | 96 | 
| **Largest Market Segment** | Small-Business (47.0% of reviews) | Small-Business (65.3% of reviews) | 
| **Entry Level Price** | $149.00 Per Month | Starting at $79.00 Per Month | 

---
## Top Pros & Cons

### OpenTable for Restaurants

Pros:
- Ease of Use (26 reviews)
- Reservation Management (21 reviews)

Cons:
- Expensive (16 reviews)
- Limited Customization (6 reviews)

### Tock

Pros:
- Communication (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Navigation Issues (1 reviews)
- Not User-Friendly (1 reviews)

---
## Ratings Comparison
| Rating | OpenTable for Restaurants | Tock | 
|---|---|---|
  | **Meets Requirements** | 8.9 (261 reviews) | 8.3 (93 reviews) | 
  | **Ease of Use** | 8.8 (269 reviews) | 7.9 (93 reviews) | 
  | **Ease of Setup** | 8.8 (213 reviews) | 8.0 (75 reviews) | 
  | **Ease of Admin** | 8.8 (201 reviews) | 8.2 (56 reviews) | 
  | **Quality of Support** | 8.8 (250 reviews) | 8.8 (83 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (201 reviews) | 8.8 (55 reviews) | 
  | **Product Direction (% positive)** | 8.1 (268 reviews) | 8.4 (93 reviews) | 

---
## Pricing

### OpenTable for Restaurants

#### Entry-Level Pricing

Plan: Basic

Price: $149.00 Per Month

Key Features:
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.

[Browse all 3 editions](https://www.g2.com/products/opentable-for-restaurants/pricing)

#### Free Trial

Yes

### Tock

#### Entry-Level Pricing

Plan: Base

Price: Starting at $79.00 Per Month

Description: Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.

Key Features:
- Walk-in waitlist tools
- Table and guest management
- Events

[Browse all 4 editions](https://www.g2.com/products/tock/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 7.7/10 | 120 |
| **Tock** | 7.2/10 | 30 |

#### Platform Basics

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Reporting** | 8.9 (120 reviews) | 7.9 (29 reviews) | 
| **Interoperability** | 7.9 (117 reviews) | 6.8 (30 reviews) | 

#### Back Office

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Accounting** | 7.6 (117 reviews) | 7.1 (29 reviews) | 
| **Employee Management** | 7.1 (114 reviews) | Feature Not Available | 
| **Analytics** | 8.4 (118 reviews) | 7.3 (28 reviews) | 
| **Inventory Management** | 6.1 (111 reviews) | Feature Not Available | 

#### Front of Office

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **POS** | 6.8 (111 reviews) | 6.5 (27 reviews) | 
| **Table Management** | 9.4 (120 reviews) | 8.8 (28 reviews) | 
| **Kitchen Ticketing** | 5.9 (107 reviews) | Feature Not Available | 
| **Reservations** | 9.6 (119 reviews) | 9.5 (29 reviews) | 

#### Platform Data

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Dashboard** | 9.0 (116 reviews) | 8.4 (28 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 9.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **AI Text Summarization** | 6.2 (103 reviews) | 3.9 (22 reviews) | 
| **AI Text-to-Speech** | 5.8 (103 reviews) | 3.9 (22 reviews) | 

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | N/A | N/A |
| **Tock** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **OpenTable for Restaurants** | 6.7/10 | 15 |
| **Tock** | N/A | N/A |

#### Agentic AI - Restaurant Reservations

| Feature | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (13 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software), [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)




---
## Reviewer Demographics

### By Company Size

| Segment | OpenTable for Restaurants | Tock | 
|---|---|---|
| **Small-Business** | 47.0% | 65.3% | 
| **Mid-Market** | 45.6% | 30.5% | 
| **Enterprise** | 7.5% | 4.2% | 

### By Industry

#### OpenTable for Restaurants

- **Restaurants:** 57.5%
- **Hospitality:** 21.8%
- **Food & Beverages:** 12.5%
- **Entertainment:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Accounting:** 0.7%
- **Hospital & Health Care:** 0.7%
- **Information Technology and Services:** 0.4%
- **Pharmaceuticals:** 0.4%
- **Higher Education:** 0.4%
- **Other:** 2.9%

#### Tock

- **Restaurants:** 35.8%
- **Wine and Spirits:** 33.7%
- **Hospitality:** 14.7%
- **Food & Beverages:** 8.4%
- **Food Production:** 2.1%
- **Non-Profit Organization Management:** 1.1%
- **Hospital & Health Care:** 1.1%
- **Events Services:** 1.1%
- **Consumer Services:** 1.1%
- **Biotechnology:** 1.1%

---
## Alternatives

### Alternatives to OpenTable for Restaurants

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (71 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)
- [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) — 4.2/5 stars (47 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (395 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)

### Alternatives to Tock

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (395 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (71 reviews)

---
## Top Discussions

### OpenTable for Restaurants

- Title: [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) — 1 comment
  > **Top comment:** "Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms."

### Tock

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opentable-for-restaurants-vs-tock)