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Compare OpenTable for Restaurants and Tock 
At a Glance
Market Segments
Small-Business (47.3% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
$149.00 Per Month
Starting at $79.00 Per Month
OpenTable for Restaurants
Star Rating
(282)4.4 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenTable for Restaurants excels in overall user satisfaction, boasting a higher score compared to Tock. Users appreciate its ability to efficiently manage reservations and enhance the guest management process, making daily operations smoother.
- Users say that OpenTable's interface is particularly user-friendly, with many highlighting features like customizable seating availability that significantly improve the guest experience. In contrast, while Tock is also noted for its ease of use, it falls slightly behind in overall ratings.
- Reviewers mention that OpenTable for Restaurants has a strong market presence, with a larger number of reviews indicating a more established user base. This suggests that potential buyers can trust the feedback and experiences shared by a wider community of users.
- According to verified reviews, both platforms offer solid support, but OpenTable for Restaurants has a slight edge in user ratings for support quality. Users have expressed satisfaction with the assistance they receive, which is crucial for restaurants needing timely help.
- Users highlight that Tock provides unique features like the ability for guests to pre-pay for add-ons, which is particularly beneficial for specific dining experiences like omakase. However, OpenTable's comprehensive reservation management features are often seen as more robust overall.
- Reviewers note that while Tock's guest communication and integration features are praised, OpenTable for Restaurants offers superior reporting and analytics capabilities, which help restaurant owners make informed decisions based on their operations and guest preferences.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
OpenTable for Restaurants
Free Trial is available
Tock
No trial information availableRatings
Meets Requirements
8.9
259
8.3
93
Ease of Use
8.8
267
7.9
93
Ease of Setup
8.8
211
8.0
75
Ease of Admin
8.8
199
8.2
56
Quality of Support
8.8
248
8.8
83
Has the product been a good partner in doing business?
8.9
199
8.8
55
Product Direction (% positive)
8.1
267
8.4
93
Features by Category
Platform Basics
8.8
118
7.9
29
7.9
116
6.8
30
Back Office
7.5
116
7.1
29
7.1
114
Feature Not Available
8.4
117
7.3
28
6.1
111
Feature Not Available
Front of Office
6.8
110
6.5
27
9.4
118
8.8
28
5.9
107
Feature Not Available
9.6
117
9.5
29
Platform Data
9.0
114
8.4
28
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
103
3.9
22
5.8
103
3.9
22
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.7
13
Not enough data
6.9
13
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Tock are categorized as Food Delivery, Restaurant Reservations, and Restaurant Management
Unique Categories
OpenTable for Restaurants has no unique categories
Tock has no unique categories
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.9%
Hospitality
21.6%
Food & Beverages
12.6%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Alternatives
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Tock has no discussions with answers
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