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Compare OpenTable for Restaurants and Tock 
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At a Glance
Market Segments
Small-Business (47.3% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
$149.00 Per Month
Starting at $79.00 Per Month
OpenTable for Restaurants
Star Rating
(282)4.4 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Free Trial is available
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenTable for Restaurants excels in its Table Management feature, scoring 9.4, which allows for efficient seating arrangements and real-time updates, while Tock, with a score of 8.8, offers a solid but less flexible approach to managing tables.
- Reviewers mention that OpenTable's Reservations system is highly praised, achieving a score of 9.6, making it easy for restaurants to manage bookings effectively, whereas Tock's Reservations feature, scoring 9.5, is also strong but lacks some of the advanced customization options that OpenTable provides.
- G2 users highlight OpenTable's superior Reporting capabilities, with a score of 8.8, which offers detailed insights into restaurant performance, while Tock's reporting, scoring 7.9, is considered less comprehensive, leading to some frustration among users seeking in-depth analytics.
- Users on G2 report that OpenTable's Ease of Use is a significant advantage, scoring 8.8, making it accessible for staff with varying tech skills, while Tock, with a score of 7.9, has a steeper learning curve that some users find challenging.
- Reviewers mention that OpenTable's Quality of Support is consistently rated high at 8.8, with many users appreciating the responsiveness and helpfulness of the support team, whereas Tock's support, while rated equally at 8.8, has received mixed reviews regarding response times.
- Users say that OpenTable's Employee Management feature, scoring 7.5, is more robust compared to Tock's lower score of 4.9, which has led to some users expressing dissatisfaction with Tock's limited functionalities in managing staff schedules and performance.
Pricing
Entry-Level Pricing
OpenTable for Restaurants
Basic
$149.00
Per Month
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
OpenTable for Restaurants
Free Trial is available
Tock
No trial information availableRatings
Meets Requirements
8.9
259
8.3
93
Ease of Use
8.8
267
7.9
93
Ease of Setup
8.8
211
8.0
75
Ease of Admin
8.8
199
8.2
56
Quality of Support
8.8
248
8.8
83
Has the product been a good partner in doing business?
8.9
199
8.8
55
Product Direction (% positive)
8.1
267
8.4
93
Features by Category
Platform Basics
8.8
118
7.9
29
7.9
116
6.8
30
Back Office
7.5
116
7.1
29
7.1
114
Feature Not Available
8.4
117
7.3
28
6.1
111
Feature Not Available
Front of Office
6.8
110
6.5
27
9.4
118
8.8
28
5.9
107
Feature Not Available
9.6
117
9.5
29
Platform Data
9.0
114
8.4
28
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
103
3.9
22
5.8
103
3.9
22
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
6.5
13
Not enough data
6.7
13
Not enough data
6.9
13
Not enough data
Categories
Categories
Shared Categories
OpenTable for Restaurants and Tock are categorized as Food Delivery, Restaurant Reservations, and Restaurant Management
Unique Categories
OpenTable for Restaurants has no unique categories
Tock has no unique categories
Reviews
Reviewers' Company Size
OpenTable for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.9%
Hospitality
21.6%
Food & Beverages
12.6%
Marketing and Advertising
1.4%
Entertainment
1.4%
Other
5.0%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Alternatives
Discussions
Is OpenTable free for restaurants?
1 Comment
BP
Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms.Read more
OpenTable for Restaurants has no more discussions with answers
Tock has no discussions with answers
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