G2 reviewers report that Riverside excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OpenReel. Users appreciate the platform's studio-grade audio and video quality, which allows them to create professional content without needing a tech crew.
According to verified reviews, Riverside's user interface is praised for its clean and intuitive layout, making it easy for users to navigate and maintain their workflow. In contrast, while OpenReel is noted for its intuitive design, it faces challenges in matching specific user workflows.
Users say that Riverside's implementation process is smooth, with a high ease of setup rating. This is reflected in feedback highlighting the platform's easy-to-navigate functions, whereas OpenReel, despite being user-friendly, has fewer recent reviews indicating its setup experience.
Reviewers mention that OpenReel shines in customer support, with many users noting the personalized service they receive, including knowing staff names. However, Riverside also receives commendations for its customer service, indicating a competitive edge in support across both platforms.
According to recent user feedback, OpenReel has made strides in accessibility with features like webcam and Android phone support, making it user-friendly for guests. Riverside, however, is recognized for its cool features that enhance the recording experience, appealing to users looking for advanced capabilities.
G2 reviewers highlight that Riverside has a much larger user base, reflected in its total number of reviews, which suggests a more established presence in the market. OpenReel, while having a smaller footprint, is noted for its high-quality video without bandwidth issues, appealing to users with specific needs.
Pricing
Entry-Level Pricing
OpenReel
No pricing available
Riverside
Free
Free
1 Users Per Month
Unlimited recording & editing
Separate tracks for the first 2 hours of recording*
One of the best options if you need to do a Video Podcast.
You can invite guests, record the video and audio, edit and download the result as video(with...Read more
How does Riverside FM work?
1 Comment
JC
Think of ZOOM, but better, with better audio and video quality, its one of the best tools to not only create Podcast, Videocast, but also video SOPs.Read more
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