# Quo vs Zoom Phone Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user-friendliness, with many users highlighting its intuitive interface and ease of integration into existing workflows. One user mentioned, "I love how easy Quo is to integrate into our existing processes without requiring a steep learning curve."
- **Users say** that Zoom Phone offers a seamless experience within its ecosystem, particularly for those already using Zoom for video conferencing. Reviewers appreciate features like chat and screen sharing, stating, "I really appreciate how Zoom Phone helps me to interact with team members live face to face."
- **According to verified reviews** , Quo stands out for its strong support quality, with users noting that the platform has been a reliable partner in their business operations. One user remarked, "It's very user friendly, affordable, and solves most of our customer service problems."
- **Reviewers mention** that while Zoom Phone is easy to use, some users have experienced challenges with its call management features compared to Quo. A user noted, "The quality of the Zoom call is very good, but I found the call routing options less intuitive than expected."
- **Users highlight** Quo's robust feature set, particularly in call management and phone call quality, with many praising its reliability. One user stated, "I really love how feature rich it is and how easy to use it is," which reflects its strong performance in everyday tasks.
- **G2 reviewers indicate** that while both platforms are competitively priced, Quo's overall satisfaction ratings are slightly higher, suggesting that users feel they receive better value for their investment. This is supported by feedback emphasizing Quo's affordability and effectiveness in solving customer service issues.



| | Quo | Zoom Phone | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,389 | 2,670 | 
| **Largest Market Segment** | Small-Business (91.4% of reviews) | Small-Business (51.8% of reviews) | 
| **Entry Level Price** | $23.00 1 per user per month (billed annually) | $15.00 1 License Per Month | 

---
## Top Pros & Cons

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

### Zoom Phone

Pros:
- Ease of Use (1227 reviews)
- Video Conferencing (617 reviews)

Cons:
- Limited Features (306 reviews)
- Zoom Issues (278 reviews)

---
## Ratings Comparison
| Rating | Quo | Zoom Phone | 
|---|---|---|
  | **Meets Requirements** | 9.3 (2892 reviews) | 9.3 (2153 reviews) | 
  | **Ease of Use** | 9.4 (2940 reviews) | 9.3 (2178 reviews) | 
  | **Ease of Setup** | 9.3 (2220 reviews) | 9.1 (1180 reviews) | 
  | **Ease of Admin** | 9.4 (1246 reviews) | 8.9 (995 reviews) | 
  | **Quality of Support** | 9.3 (2716 reviews) | 8.7 (1797 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (1232 reviews) | 9.0 (972 reviews) | 
  | **Product Direction (% positive)** | 9.4 (2787 reviews) | 8.6 (2040 reviews) | 

---
## Pricing

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

### Zoom Phone

#### Entry-Level Pricing

Plan: US & Canada Unlimited

Price: $15.00 1 License Per Month

Description: Unlimited Regional Calling

Key Features:
- Domestic US & CA Calling: Unlimited
- International Calling: Metered
- One Management Portal

[Browse all 3 editions](https://www.g2.com/products/zoom-zoom-phone/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Zoom Phone** | 8.7/10 | 59 |

#### Basic Communication - Cloud PBX

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (49 reviews) | 
| **Communication Management** | Not enough data | 9.0 (48 reviews) | 
| **Scalability** | Not enough data | 8.8 (47 reviews) | 
| **Integrations** | Not enough data | 8.6 (51 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.9 (51 reviews) | 
| **Accessibility** | Not enough data | 8.8 (48 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (49 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.6 (48 reviews) | 
| **Support and Reliability** | Not enough data | 8.8 (48 reviews) | 
| **Automated attendant** | Not enough data | 8.1 (47 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.4/10 | 2022 |
| **Zoom Phone** | 8.6/10 | 1446 |

#### Platform Basics - VoIP Providers

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (483 reviews) | 8.1 (61 reviews) | 
| **Call Management** | 9.0 (566 reviews) | 8.4 (73 reviews) | 
| **Network monitoring** | 8.4 (480 reviews) | 8.2 (58 reviews) | 
| **Integrations** | 8.3 (506 reviews) | 8.4 (71 reviews) | 
| **Virtual PBX** | 7.8 (459 reviews) | 7.9 (55 reviews) | 
| **SIP trunking services** | 7.7 (452 reviews) | 7.8 (54 reviews) | 

#### Basic Communication

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Phone Calls** | 9.4 (1935 reviews) | 9.1 (1258 reviews) | 
| **Video Calls** | Feature Not Available | 9.4 (1330 reviews) | 
| **Instant Messaging** | 9.4 (1780 reviews) | 8.9 (1122 reviews) | 
| **Screen Sharing** | Feature Not Available | 9.3 (1319 reviews) | 
| **Conference Calls** | Feature Not Available | 9.4 (1294 reviews) | 
| **Desk-to-Desk Calls** | 8.8 (1333 reviews) | 9.1 (952 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (363 reviews) | 7.8 (44 reviews) | 
| **Cross-system Integration** | 7.9 (365 reviews) | 8.0 (47 reviews) | 
| **Adaptive Learning** | 8.1 (362 reviews) | 8.2 (49 reviews) | 
| **Proactive Assistance** | 8.0 (360 reviews) | 8.3 (46 reviews) | 

#### Access

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Software Pairing** | Feature Not Available | 8.6 (920 reviews) | 
| **Browser Extension** | Feature Not Available | 8.8 (969 reviews) | 
| **Individual Download** | 9.0 (1475 reviews) | 9.0 (1112 reviews) | 

#### Advanced Features

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Hold Music** | 7.7 (1065 reviews) | 8.4 (848 reviews) | 
| **Automated Attendants** | 8.2 (1298 reviews) | 8.7 (828 reviews) | 
| **VOiP Number** | 9.4 (1751 reviews) | 8.8 (226 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 7.3/10 | 49 |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Cross-system Integration** | 7.3 (49 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.6/10 | 1149 |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (118 reviews) | Not enough data | 

#### Calling

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Record Calls** | 9.3 (995 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | 8.5 (862 reviews) ✓ Verified | Not enough data | 
| **Call Types** | 9.3 (985 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | 9.1 (715 reviews) | Not enough data | 
| **Auto Dialer** | 7.8 (115 reviews) | Not enough data | 

#### Contacts

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Personalization** | 9.1 (1023 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | 8.9 (899 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | 8.7 (881 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Notes** | 9.0 (922 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.4 (862 reviews) | Not enough data | 
| **Automated Voicemails** | 8.8 (960 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | 7.9 (825 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 8.6 (115 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Zoom Phone (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Quo | Zoom Phone | 
|---|---|---|
| **Small-Business** | 91.4% | 51.8% | 
| **Mid-Market** | 7.4% | 33.5% | 
| **Enterprise** | 1.3% | 14.6% | 

### By Industry

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.8%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.5%

#### Zoom Phone

- **Information Technology and Services:** 10.9%
- **Computer Software:** 9.0%
- **Non-Profit Organization Management:** 5.1%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.8%
- **Education Management:** 2.5%
- **Management Consulting:** 2.2%
- **Accounting:** 2.1%
- **Higher Education:** 2.0%
- **Other:** 54.3%

---
## Alternatives

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1612 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (338 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)

### Alternatives to Zoom Phone

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1612 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)

---
## Top Discussions

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Zoom Phone

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone)