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Compare OpenEye and Rhombus 
At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenEye
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenEyeRhombus
Star Rating
(608)4.6 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about RhombusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Rhombus excels in overall user satisfaction, boasting a higher score compared to OpenEye. Users appreciate its intuitive interface, noting that it is "easy to navigate around" and not overloaded with options, making it simple to find and use features.
- Users say that Rhombus offers a smoother implementation process, with many highlighting the "easy installation and easy-to-use features." This contrasts with OpenEye, which, while praised for its reliability, does not receive the same level of acclaim for setup ease.
- Reviewers mention that both products provide quality support, but Rhombus stands out with a slightly higher satisfaction score. Users have noted that Rhombus is "able to assist with any support issues that come up," indicating a strong commitment to customer service.
- According to verified reviews, OpenEye is recognized for its partnership approach, with users feeling that the company goes "above and beyond" to ensure customer success. This level of support fosters a strong relationship, although it may not translate into higher overall satisfaction scores compared to Rhombus.
- Users highlight that OpenEye's cloud hosting feature is a significant advantage, making it easy to access video footage quickly and reliably. However, Rhombus users also appreciate the quality of video access, indicating that both platforms have strengths in this area, though Rhombus has a slight edge in overall user experience.
- Reviewers note that while both products are user-friendly, Rhombus scores higher in ease of use and setup. Users have expressed that Rhombus continues to evolve based on customer needs, which may contribute to its higher ratings in these critical areas.
Pricing
Entry-Level Pricing
OpenEye
No pricing availableRhombus
No pricing availableFree Trial
OpenEye
No trial information availableRhombus
Free Trial is available
Ratings
Meets Requirements
9.2
18
9.4
522
Ease of Use
9.0
19
9.4
535
Ease of Setup
8.6
18
9.2
432
Ease of Admin
8.6
6
9.4
390
Quality of Support
9.3
17
9.3
485
Has the product been a good partner in doing business?
9.2
6
9.4
381
Product Direction (% positive)
9.4
18
9.5
515
Features by Category
Setup
8.5
12
Feature Not Available
8.6
12
Feature Not Available
8.1
12
8.5
432
8.3
12
Feature Not Available
Access
8.2
12
8.9
448
9.1
11
8.9
446
9.3
12
9.3
453
9.3
12
9.2
449
8.9
12
9.1
445
8.5
12
8.8
435
9.2
12
8.8
427
Video Intelligence
8.6
12
8.3
436
9.1
11
8.8
451
8.3
12
Feature Not Available
Categories
Categories
Shared Categories
OpenEye and Rhombus are categorized as Physical Security and Video Surveillance
Unique Categories
OpenEye has no unique categories
Rhombus has no unique categories
Reviews
Reviewers' Company Size
OpenEye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rhombus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Marketing and Advertising
10.5%
Health, Wellness and Fitness
10.5%
Security and Investigations
5.3%
Retail
5.3%
Other
52.6%
Education Management
10.3%
Primary/Secondary Education
10.0%
Information Technology and Services
6.5%
Real Estate
5.6%
Food & Beverages
4.8%
Other
62.8%
Alternatives
Discussions
OpenEye has no discussions with answers
What is Rhombus Systems used for?
1 Comment
BB
Security cameras and access controls.Read more
Rhombus has no more discussions with answers
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